Michael Ball

Very easy to buy the car. Never felt pressured to choose an option. Will come back for third car Never felt pressured to choose an option. Will come back for third car More

Report | Print

Michael was fantastic! ! I sent out several leads to multiple dealers after 9pm the night before and Michael is not only the only one to respond but he sent me a video of h ! I sent out several leads to multiple dealers after 9pm the night before and Michael is not only the only one to respond but he sent me a video of him and the car at 8:02am which ultimately got me talking to him. I had pre approval so all I had to do was go in for a test drive and sign the papers. Less than 24 hours after starting my search for a new car I was driving off the lot in my brand new car. I highly recommend Ed Martin Toyota and specifically Michael and James in finance for great service and an easy process. Both knew what my budget was and made sure I stayed with in it while getting everything I wanted. Thanks!! More

Report | Print

Absolutely incredible customer service by Michael Ball. He is professional, knowledgeable, patient, and kind. He went out of his way to make sure we were comfortable with our decision. He didn't push back He is professional, knowledgeable, patient, and kind. He went out of his way to make sure we were comfortable with our decision. He didn't push back when we had questions. In fact, he encouraged them. This is probably the best car buying experience we have had when it comes to buying a car. Thank you so much also to Bryan in finance for taking his time, giving us our time, before we wrapped up everything. We will definitely be recommending Ed Martin Toyota to others and it's definitely accurate: this is not like other places. People like Michael Ball are the reason why some places stand above the rest. Thank you, all! Thank you, Michael. More

Report | Print

Ed Martin Toyota is a great place to buy a car, and our personal salesman, Michael Ball, was so respectful. Usually at a dealership, I am treated as lesser/naive/like my opinion doesn't matter, as I am not personal salesman, Michael Ball, was so respectful. Usually at a dealership, I am treated as lesser/naive/like my opinion doesn't matter, as I am not a man. But Bill was fantastic, and when my husband joined the next day, he was all about either asking me, or both of us, which was refreshing, and not JUST my husband. Bill was awesome in other ways, too. Honest about the vehicles, eager to show the engine, explain how cars come with certain features now, as well as things they do not typically come with, and more. When he mentioned the car price, and I said I thought it was different, he realized we had just test drove a very similar vehicle to what I wanted. He didn't even try to sell me the more expensive one, but instead instantly locked down the cheaper one, and went over why one was more than the other when asked. Buying was easy, fast(for car buying, which is not really that fast!) And positive. James handled our financials and the loans, and he was great. He went over additional coverage options, warranties, etc. And explained everything they did and didn't do very clearly. Just a great guy, didn't hesitate to answer questions, show terms, percentages, and anything else we inquired about. Highly recommend Ed Martin if you are shopping toyota! More

Report | Print

From start to finish, every team member I worked with made me feel comfortable and did not pressure me whatsoever. Michael was especially helpful and easy to work with made me feel comfortable and did not pressure me whatsoever. Michael was especially helpful and easy to work with More

Report | Print

Michael made purchasing my new Toyota Camry easy and painless! I greatly appreciate his help! painless! I greatly appreciate his help! More

Report | Print

Very professional Chris listened and matched a competitive quote on the 2026 Camry hybrid. Michael in sales did a great job finalizing things. competitive quote on the 2026 Camry hybrid. Michael in sales did a great job finalizing things. More

Report | Print

My experience was excellent. I had tried finding what I wanted from a couple other dealers with no luck but walked into Ed Martin and found exactly what I was looking for and al I had tried finding what I wanted from a couple other dealers with no luck but walked into Ed Martin and found exactly what I was looking for and also great service from everyone there More

Report | Print

Excellent service and very honest approach to selling cars! You feel valued as a customer and they care about your experience buying a car. They want to develop a longbterm relationship. Michael Ball wa cars! You feel valued as a customer and they care about your experience buying a car. They want to develop a longbterm relationship. Michael Ball was great. More

Report | Print

Mike sowed me exactly what I was looking for. .answered all my questions and was very patient with while I worked out issues with my insurance company. Financing was quick and easy and adjustment .answered all my questions and was very patient with while I worked out issues with my insurance company. Financing was quick and easy and adjustments after were not as difficult as I thought they would be . More

Report | Print