Jason Creech | Page 12

Fast, friendly, knowledgeable. .. Never felt pressured, listened to what I needed, fought for the best deal. Overall, took very good care of me! I would refer anyone to this place. Never felt pressured, listened to what I needed, fought for the best deal. Overall, took very good care of me! I would refer anyone to this place. More

by AKAMAIKUMU Verified Customer Verified Customer

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Very professional Mr. Creech and his staff are true professionals. At no time did we ever feel rushed, confused or pressured. They are a credit to the industry. Mr. Creech and his staff are true professionals. At no time did we ever feel rushed, confused or pressured. They are a credit to the industry. More

by JACKNDIANE440 Verified Customer Verified Customer

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The experience of meeting with a salesman and test driving the car went wonderful! Once the price negotiating started then the sales staff started to say things that there contracts did not back up. F driving the car went wonderful! Once the price negotiating started then the sales staff started to say things that there contracts did not back up. For example they did not do the title work or any registration work on the vehicle. So after paying for the car I had to leave with out a temporary permit. They claimed that they would then mail me the rest of the work needed. After getting pulled over and visiting the tax commission, I learned that they had never intended to do what they said. Infact they gave me all of the paper work they would have needed to carry out their claim. Fortunately for me the officer and tax commission were both forgiving, and helpful. I recommend going to look at a used car here, but unless you are more experienced in the tax documents and such then just be aware that this happened to me. More

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I'm very happy with my new Tuscon. The people at Murdock Hyundai made the purchase quick and easy. Customer service is excellent and I recommend Murdock Hyundai to anyone looking to purchase a new v Murdock Hyundai made the purchase quick and easy. Customer service is excellent and I recommend Murdock Hyundai to anyone looking to purchase a new vehicle. More

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The dealer sold me a bad car. They lied to me saying it had no issues or bad mechanical history. He told me the previous owners took very good care of it and changed their oil regularly. The car has now be had no issues or bad mechanical history. He told me the previous owners took very good care of it and changed their oil regularly. The car has now been through $5,500 in repairs. I bought it used - as is, no warranty. I understand the risk there. However, when three mechanics reported the car was about the throw a rod, I tried returning the car to Murdock. They refused. More

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I went in to MURDOCK HYUNDEA OF MURRAY to trade my vehicle for a used vehicle...I knew what I wanted and the deal should have been done in 2 hours or less. I was at murdock murray hyundea for 5 1/2 ho vehicle for a used vehicle...I knew what I wanted and the deal should have been done in 2 hours or less. I was at murdock murray hyundea for 5 1/2 hours because the salesman was more interested in 2 other customers who were buying brand new cars.... I kept asking what was taking so long (I paid cash) and he kept saying they were detailing the car. When I drove out...the light indicating "low tire pressure" was on, the car was so filthy it even had scratch tickets from Idaho in it! I went back to complain and they said they would detail the car for free to make me happy. They told me it would take up to 2 hours. I left for 2 hours and came back....they had JUST pulled my car in and started cleaning it... another 2 hours later....I finally left with a soaking wet (seats and everything) car. I am still waiting for my title and I bought the car 2 months ago.... just tried to call transferred 4 times and the final one was voicemail...go figure! I HAD been a loyal customer at Murdock Hyundea for a couple years w/my previous vehicle. I would NEVER recommend either their sales or service department to anyone....!!!!! I always wondered why their service department was always so busy...it's because their service is the worst....or maybe the cars aren't that good because my last one was a lemon, that's why I traded it in! Remember the old saying: People only tell 1-4 people about GOOD CUSTOMER service, Poeple tell ANYONE/EVERYONE who will listen about BAD CUSTOMER service... I know A LOT of people AND I have a big mouth! More

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