Jason Duquet | Page 10

Stereotypical dealership expirience This was the worst dealership I have ever been to, bought my first and last dodge. Sales department is probably fine but their service department is c This was the worst dealership I have ever been to, bought my first and last dodge. Sales department is probably fine but their service department is completely incompetent. It was the stereotypical dealership experience where you are quoted one price and with every phone call your bill jumps up $1000. I started out with an $800 quote and by the time I pulled the plug I had flushed away $3500 and my vehicle was still not fixed and sending the same engine code that I had brought it in for 3 times. The dealership refuses to make reasonable efforts to correct the issue. I went in to discuss my options and was told that I should have stopped throwing money at it a while ago and $3500 would have been a good down payment on a new vehicle, after every suggestion from the service department was to just fix this that and the other thing and it will be good as new. Definition of highway robbery and had I known that the service department was not able to diagnose the problem right, I would have taken the money and bought a Chevy or a Ford. Either one would have been better. If I could give them zero stars I would. More

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comfortable I enjoyed doing business with Jason .He is a asset to the dealership.I like the no suits and no gold chains and rings on every finger.Keep it comfort I enjoyed doing business with Jason .He is a asset to the dealership.I like the no suits and no gold chains and rings on every finger.Keep it comfortable and so we country folks can feel comfortable. More

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Amazing Experience! From start to finish everything went smoothly I was well informed throughout. Easy process! Jason is the VERY BEST!! I would not hesitate to refer From start to finish everything went smoothly I was well informed throughout. Easy process! Jason is the VERY BEST!! I would not hesitate to refer anyone to him! More

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first new car this was my first new car buying experiance. i went into it nervous and jason quickly made me feel at ease. i came out of it relieved and with my bran this was my first new car buying experiance. i went into it nervous and jason quickly made me feel at ease. i came out of it relieved and with my brand new jeep patriot. every aspect of the process was handled with jasons personal touch and he followed up with me every step of the way. this was a wonderful experiance and i will definately refer friends and family along with return when its time to buy again. More

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Terrific all around experience! We quickly and easily purchased a Town & Country van with everything we wanted at a great price. All the employees were friendly and helpful and I loo We quickly and easily purchased a Town & Country van with everything we wanted at a great price. All the employees were friendly and helpful and I look forward to a continued relationship with them. More

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Excellent Jason is the best. I give him parameters to work with and he makes it happen. Would not go any where else. This is the 5th vehicle we have bought or l Jason is the best. I give him parameters to work with and he makes it happen. Would not go any where else. This is the 5th vehicle we have bought or leased and are completely satisfied. More

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Great bunch of guys. Easy to work with. They actually had to source a truck for me and I ended up with a better truck and a better price than I expected. I tried all 3 American trucks (Chevy/GMC, Ram an had to source a truck for me and I ended up with a better truck and a better price than I expected. I tried all 3 American trucks (Chevy/GMC, Ram and Ford) and the RAM truck fit my need much more than the other two. For that matter I had gone to two other dealships as well. Look forward to working with these guys again on my next purchase. Hopefully I can point others to Putnam Chrysler! Regards, John More

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e two reasons for not being completely satisfied, the first and to me the most important the used Jeep I purchased did not come with two keys. So after buying the jeep, agreeing to payments and driving first and to me the most important the used Jeep I purchased did not come with two keys. So after buying the jeep, agreeing to payments and driving back and forth from Norwich to Putnam a few times, I had to pay an additional $160 for a spare key which in my opinion should come with every car used or new. I know this may seems like a small thing but it is an extra expense that I did not appreciate. The second item I was not happy with was that when speaking to Jason I was told I would be getting a rear hitch put on the jeep I was purchasing to fix a outstanding recall. This was again confirmed when I was signing the loan documents. Then a day later after signing everything, Jason informed me that he read the information incorrectly and I was not getting a rear hitch which is something my wife and I wanted on this vehicle. So now there will be one more expense we will need to put out that we didn't plan on More

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Overall a great experience. Peter Place is very knowledgable and friendly. He followed up on details and handled the sale in a very professional but casual manner. Delivery of vehicle was timely knowledgable and friendly. He followed up on details and handled the sale in a very professional but casual manner. Delivery of vehicle was timely and very well organized. I did not feel pressured like I have in other dealerships. The only negative comment I would give would be on the negotiation of the trade allowances. Ultimately, I got what I felt was fair but it took a while to get there. So far, I would definitely recommend the dealership to others. More

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Car we bought a year ago for $19,000. This car has been a lemon from day one. We returned to dealer 3 times for problems with the car within the few 2 weeks. In the last year we have had to put over $1200.00 lemon from day one. We returned to dealer 3 times for problems with the car within the few 2 weeks. In the last year we have had to put over $1200.00 into fixing this car that had only 27,000 miles. They knew this car had problems and sold it anyway. Terrible experience and would advise anyone considering buying a car from them to look elsewhere. :( More

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