Excellent service department.
Everyone is friendly and helpful. My car was taken care of in a timely manner. Thank you Jason!
Everyone is friendly and helpful. My car was taken care of in a timely manner. Thank you Jason!
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by AMYOREK
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mary Spira
Jan 02, 2023 -
Krishna Nissan responded
Amyorek, thank you for your kind review; we are happy to pass along your comments to the team here at Baron Nissan, Inc.!
I’ve always good work done ;never had a problem;even when
I had 2 leased vehicles;but last Thursday I hadmy car tuned up and it went downhill from that ; however bc the staff is courteous and professional th
I had 2 leased vehicles;but last Thursday I hadmy car tuned up and it went downhill from that ; however bc the staff is courteous and professional they were able to resolve the problem
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by MSBRENDAGREENE2
Verified Customer
Verified Customer
Service Price Transparency
Dec 24, 2022 -
Krishna Nissan responded
Msbrendagreene2, thank you for your kind review; we are happy to pass along your comments to the team here at Baron Nissan, Inc.!
Excellent car service!
Made an appt. for a recall and was able to schedule for exactly the date and time I needed. Jason took care of me the minute I stepped out of my car.
Made an appt. for a recall and was able to schedule for exactly the date and time I needed. Jason took care of me the minute I stepped out of my car. No waiting and had the loaner car waiting for me. The service was taken care of perfectly and the car was returned at end of day washed and in pristine condition. The people at this service are extremely friendly and helpful. It's easy doing business with them and I wouldn't hesitate to lease another car from this dealership, for the service dept alone. To me the most important part of a car lease is the service you get and Jason the manager really has a terrific staff that is friendly and knowledgeable!
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by MAGICXOX
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2022 -
Krishna Nissan responded
Hi Magicxox, we are very happy to have provided you with such a positive experience!
Repairs and diagnostics were performed in reasonable and
professional manner. Loaner car given to me while repairs were being made.
professional manner. Loaner car given to me while repairs were being made.
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by montesr69
Verified Customer
Verified Customer
Other Employees Tagged:
Mary Spira
Dec 19, 2022 -
Krishna Nissan responded
Montesr69, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.
Dec 16, 2022 -
Krishna Nissan responded
Mr. Montes,
While I am sorry for the issues that you are having with your vehicle, maybe you should contact the body shop that did the repairs on it after the accident.
Poor prior body shop repairs can have issues with multiple systems of the vehicle, electrical, suspension, leaks, etc. etc. This may be worth contacting to see if any of the repairs that they did involved any of the systems that you are having issues with. Considering that your first visit to me was about 30 days after the accident it sort of lines up.
If you have any issues with your body shop and explaining to them whats going on, please feel free to contact me directly.
Jason P Fachner
Service Manager
516-621-8282
Dec 16, 2022 -
Krishna Nissan responded
We do not do body work, nor do I permit my techs to diagnose poor prior repairs due to the fact that I would have to flag the car in the system as being an accident car which could affect future warranty repairs.
With that being said, I would visit the repair facility that did your body work, and explain to them what is happening and that the dealer stated it could be related to aftermarket parts, and or subpar repairs. I know from the history that the body shop did not repair the front suspension correctly which is why you had the vehicle in here for the clicking noise in early November.
Lastly, I would hope that if your body shop does repair the vehicle that you will adjust your rating to a proper one.
Jason P Fachner
Service Manager
Dec 16, 2022 -
Krishna Nissan responded
Of course they did, I guess you will need to get a second opinion.
Best of luck
Dec 16, 2022 -
montesr69 responded
I will, this issue happened a few times before the accident. I did not report it at time time, thinking it was just a fluke or anomaly. Not sure why your technicians did not check if their were improper repairs. I would think the a diagnostic would be run on the entire system.
Dec 16, 2022 -
montesr69 responded
Just contacted the Body repair and they claim they did not do anything with the brakes
Dec 16, 2022 -
montesr69 responded
All reasonable possibilities. I wish that would have been explained to me in the first place.
Very nice and easy Thanck you very nice people I am so
happy with you guys
happy with you guys
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by CARLOSBARRERA6272
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mary Spira
Dec 19, 2022 -
Krishna Nissan responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Every time I make an appointment, the service desk asks
what needs to be done on my car. When I actually drive to the dealership and sign in, the time they project for the service to be completed is quite
what needs to be done on my car. When I actually drive to the dealership and sign in, the time they project for the service to be completed is quite close to the delivery. This is important for me since my days are full of things to do... places to go to... you get the picture! Thank you, Baron Nissan.
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by ALMAGEO
Verified Customer
Verified Customer
Service Price Transparency
Dec 13, 2022 -
Krishna Nissan responded
Almageo, we are so happy to read such a great review about Baron Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I like the service team at this location.
they coordinate and are thoughtfull in many ways to make my visit simple, easy and thorough.
they coordinate and are thoughtfull in many ways to make my visit simple, easy and thorough.
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by JDCOOP06
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mary Spira
Dec 13, 2022 -
Krishna Nissan responded
Hi Jdcoop06! We're so happy we were able to help you out!
They are professional.
personable. and communicates the best service for my needs.
I have been with this dealership since the purchase of my 2014 Rogue and believe they k
personable. and communicates the best service for my needs.
I have been with this dealership since the purchase of my 2014 Rogue and believe they know how yo service my car the best although other dealerships are closer to where I live.
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by wondergirl.rs54
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mary Spira
Nov 28, 2022 -
Krishna Nissan responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Great, efficient service.
The comfort, and relaxation while being attended to is amongst the best around.
The comfort, and relaxation while being attended to is amongst the best around.
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by atoyloy5
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mary Spira
Nov 25, 2022 -
Krishna Nissan responded
Hi Atoyloy5, thank you so much for your positive comments about Baron Nissan, Inc.!
Jason and his team are very attentive and accommodating.
I have always been happy with Baron’s Service Dept
I have always been happy with Baron’s Service Dept
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by FRANKF
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mary Spira, Michelle Villa
Nov 23, 2022 -
Krishna Nissan responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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11 yrs, 8 mos
