Jason Gingras | Page 2

Above and Beyond I never write reviews, but my experience with Koons CDJR has raised the bar in my expectations in a dealership and the buying experience. The process I never write reviews, but my experience with Koons CDJR has raised the bar in my expectations in a dealership and the buying experience. The process took nearly two months and we had to overcome my being nearly 7 thousand miles away working via email and phone. At any time in this process my sales manager, Erica Ramsey, could have not returned my calls or emails and said it wasn't worth it to work through the obstacles. Needless to say she and Jason Gingras stuck with the process and helped me become the proud owner of a 2015 Grand Cherokee High Altitude in bright white at a great price. The story doesn't end there. Not only did Jason pick me up from the airport 8 hours after my flight was supposed to get in, they also consipred with my family to have my sister surprise me at the dealer when I arrived on military leave at 10pm. Erica was there as well and made the experience very special, including taking off an additional $1k off the deal. There was no way I could receive this level of service and remain silent. They have also gone above and beyond with my uncle and his purchase of an F-150 at an area Koons Ford dealership. Of the area CDJR dealers, and believe me I've shopped them numerous times, Koons is a top-notch organization that puts exceptional customer service at the heart of what they do. I highly recommend considering Koons for your new car purchase or service. More

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James Morris is the best Went in to look at jeeps and James Morris had the best salesperson help me. Thank you James for the experience. Will be back again and again. Went in to look at jeeps and James Morris had the best salesperson help me. Thank you James for the experience. Will be back again and again. More

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new vehicle purchase Jason was very straightforward when talking to and dealing with him. I appreciate everything him and Tre did for me and making my purchase an enjoyabl Jason was very straightforward when talking to and dealing with him. I appreciate everything him and Tre did for me and making my purchase an enjoyable experience. This was the first time I had purchased a new vehicle for myself. Thanks guys! :) More

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2014 Ram 1500 Jason was great to work with on the purchase of my 2014 Ram 1500. Could not ask for more on the price of the truck I bought and the value for my tr Jason was great to work with on the purchase of my 2014 Ram 1500. Could not ask for more on the price of the truck I bought and the value for my trade in. I would recommend this dealership and found the negotiating fair and left with a great truck. More

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Best Experience Ever I bought a new Jeep SRT and was amazed by the service level I received. The professionalism shown was amazing. The process was smooth and everyone wen I bought a new Jeep SRT and was amazed by the service level I received. The professionalism shown was amazing. The process was smooth and everyone went out of their way to make the it was the best possible. I couldn't imagine being any happier about my amazing new vehicle. James and Jason are the best. If you are looking for a Jeep these are your guys. More

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I regret everyday that I found the truck I wanted there. I live 2 hours a way and made the trip to get the truck and have had the worst customer service ever. After leaving the dealership the truck had a ba I live 2 hours a way and made the trip to get the truck and have had the worst customer service ever. After leaving the dealership the truck had a bad vibration but I was almost home so I was not driving back. Went to the local dealer and they did not balance the tires correctly. I have talked to 4 different people there about why this happened and getting it taken care of. It has been 6 days now since they were suppose to mail me a check to pay me back for having to get their sloppy work redone. Still nothing. They don't call you back you have to call them. And when you get someone they can't not keep their promise. Was suppose to get a call back this morning around 10 nothing. Called at 10:30 and was told my people were in a meeting but should be done in 5 mins. It is now 12 and nothing. These people just want to make the sell and then forget about you. This is the third vehicle my wife and I have purchased and it has been the worst experience ever. Their customer service is a joke. I would never buy anything back from these people. I wish that the truck I bought had been somewhere else because I am very upset with lack of customer support they give. Save your time buy somewhere else. The sad thing is I had them flip the tires and the service department could not balance the wheels correctly. As soon as I was able to get to interstate speed the ride was BAD. More

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