Jason Gold | Page 48

Top notch Went in for oil change and they also rotated my tires. Didn't wait long at all. Before you know it I was in my way. Dave escorted me to my car and ask Went in for oil change and they also rotated my tires. Didn't wait long at all. Before you know it I was in my way. Dave escorted me to my car and asked if I wanted my car washed too. I passed this time around. Good job!! More

by jeanskiweslo Verified Customer Verified Customer

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Great experience! My wife and I have purchased/leased multiple cars from Lokey Kia in the past… Including five Kia’s. Each experiences has always gone smoothly and been My wife and I have purchased/leased multiple cars from Lokey Kia in the past… Including five Kia’s. Each experiences has always gone smoothly and been very timely. This time, Jason Gold did a great job in the sales process of talking about the features and benefits of the 2018 Niro that we ultimately leased. He was very professional, prompt and worked to find the exact color car (with air ventilated seats!!) we were looking for. And on top of that, he delivered it the next day! Also, my finance went smoothly and Rob Nelligan did a great job of working on my behalf by getting me the best deal available. All in all, very good experience all the way around. Thanks AGK More

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Quick & honest Nice people to deal with. Work was done quickly and at a reasonable price. Nice to have free bottled water and snacks as you wait. Nice people to deal with. Work was done quickly and at a reasonable price. Nice to have free bottled water and snacks as you wait. More

by rfudge0 Verified Customer Verified Customer

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Fraud Came to get serviced due to a noise j fee my hood. Also needed a new key and an oil change. Was told a new key was $420. Asked about a new key without Came to get serviced due to a noise j fee my hood. Also needed a new key and an oil change. Was told a new key was $420. Asked about a new key without the fob. Was told no. While waiting for the car to be serviced, we were approached by a salesman. The most pushy and rude person I’ve come across. I decided to listen to what he had to say. Ended up talking about a new car. Was told that they wouldn’t put me in a used car. I couldn’t even see any. Was talked into test driving the forte. Hated it. When we got back service manager Derrick came and told me my engine had a knock in it. Couldn’t tell me what was causing it. Or where the knock was coming from. I knew the noise was from my serpentine belt. Not a knock. But I listened. Was told o needed a new car or new engine. Cost would be up to $7,000. Then Jason the salesman handed me a piece of paper and told me to sign. I asked for what, he said for my new car. We never agreed to buying the car. Never talked about how mush the exact price was, interest rate, or an exact monthly payment. I said I needed to step away and make a few calls. They were upset but agreed. Then Derrick approached me with the costs of all the “repairs” told me I should just get a new car. Mine might explode down us 19 as soon as I leave. So I was upset. Called my mechanic and for an appointment for a second opinion. salesman approached me again started getting angry that I wasn’t going to sign in my car. Offered a loaner car. We said no not interested. Went to the service department to get my car and it was still on the hoist. We told them we don’t need pricing this exact moment. We wanted to leave with our car. We had both salesman and service guy down our throats pressuring us into taking a loaner car. Finally convinced Derrick to get our car. Against his best judgement he did. After 2.5 hours of waiting, my car was not serviced. They only checked the noise and left it on the hoist. We left. Went to see my mechanic who did a full service. Checked every inch. And it ended up being a worn serpentine belt. We replaced all three belts. We asked about a knock in the engine. Was told there was absolutely no knock. We paid in total $225 for all repairs and an oil change. HVe all documentation from my mechanic and Kia. Contradicts. We were also hounded relentlessly for three days from salesman and service department. I’ve called six times in a week trying to get ahold of Derrick for “prices for repairs” no call or messages back. No email like I requested. Very disappointed. I’ll nwver be back. May never buy Kia again. Jason was ridiculously relentless. Very pushy. Very very disappointed More

by aliciaevans1016 Verified Customer Verified Customer

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Routine Very friendly and quick to correct a recall issue. Waited less than time expected. I would highly recommend the service department at Lokey Kia. They Very friendly and quick to correct a recall issue. Waited less than time expected. I would highly recommend the service department at Lokey Kia. They always make my visit More

by lovespopeye Verified Customer Verified Customer

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They made me a KIA fan Until I came here I thought I would never be interested in purchasing a KIA. After a bad accident totalling my chevy, I was forced to buy a new car. A Until I came here I thought I would never be interested in purchasing a KIA. After a bad accident totalling my chevy, I was forced to buy a new car. After days of stressing and searching and test driving multiple cars I fell in love with the K900 at a different dealership. I wasn't pleased at the condition and warranty so in a last ditch effort I can to Lokey and met Jason and Tim. They took such good care of me. Besides, how many places do you buy a car and they have it detailed and gassed up before you drive away? Oh, and how can you NOT want free oil changes for the life of the car? More

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Awsome I feel like the he experience was wonderful. The service was fast and stressless. Thank you all so much for helping me get into a new car! I feel like the he experience was wonderful. The service was fast and stressless. Thank you all so much for helping me get into a new car! More

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Great experience Jason was so friendly and helpful, he made the stress of buying a car into a pleasurable experience. We left in a beautiful new car and couldn’t be mo Jason was so friendly and helpful, he made the stress of buying a car into a pleasurable experience. We left in a beautiful new car and couldn’t be more excited! Thank you!! More

by Diana Verified Customer Verified Customer

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They want your business! Just great quick and easy, worked with me on total price and monthly payments, overall great deal. Jason Gold was great to work with and got me into Just great quick and easy, worked with me on total price and monthly payments, overall great deal. Jason Gold was great to work with and got me into a new car I was looking for. More

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Everything I Needed! I did not expect to walk out with a new car when I walked into Lokey, but Jason was SUPER knowledgeable, helpful & accommodating and Rob made the fina I did not expect to walk out with a new car when I walked into Lokey, but Jason was SUPER knowledgeable, helpful & accommodating and Rob made the finances work in the best possible way. I LOVE my new Kia Soul and would recommend Lokey Kia to anyone looking for a painfree car buying experience!! More

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