Jason Jacobs

I purchased a used truck from Chevrolet of Wooster, and within a day, the Check Engine light came on. After running a diagnostic scan, I found clear evidence that the dealership erased an existing error co within a day, the Check Engine light came on. After running a diagnostic scan, I found clear evidence that the dealership erased an existing error code before selling the truck. Here’s the proof: ✅ Mileage at dealership: 74,277 miles (as documented in the sales contract). ✅ Mileage now: 74,767 miles (only 490 miles driven since purchase). ✅ OBD scan data: Shows the Check Engine code (U062F – Lost Communication with Coolant Pump "C") was cleared exactly 490 miles ago, meaning it was reset right before the sale. ✅ Only 7 engine starts since the code was cleared, proving the truck was barely used after the reset. ✅ The Check Engine light reappeared at 74,510 miles – only 230 miles after the sale, meaning the problem wasn’t fixed, just hidden. When I contacted Chevrolet of Wooster for an explanation, they completely ignored my messages. Instead of addressing the issue, they chose to ghost their customer after knowingly selling a truck with a hidden mechanical defect. This is dishonest and unethical. If you’re considering buying a vehicle here, I strongly recommend getting an independent inspection BEFORE purchase because their "inspection" clearly doesn’t disclose known problems. I am attaching photos at google reviews and yelp of the odometer, my sales contract, the OBD scan results, and my unanswered messages to the dealership so potential buyers can see the facts for themselves. Avoid Chevrolet of Wooster if you value transparency and honesty. More

Report | Print

The service was outstanding. Very professional and caring. Our salesman Jason Jacobs was great to work with. He did everything possible to get us a great deal on a new car. Great Very professional and caring. Our salesman Jason Jacobs was great to work with. He did everything possible to get us a great deal on a new car. Great selection of cars followed by a great staff. Contact Jason for all your new cars needs. You will get great service. More

Report | Print