Jason Kascak | Page 2

Great dealership! Friendly people that go above and beyond to ensure you have a great experience. Thank Friendly people that go above and beyond to ensure you have a great experience. Thank More

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Salesman was knowable and very helpful in helping me choose my purchase. Vehicle was presented clean and ready for inspection or test drive. Salesman went over vehicle features in detail. Sale was compl choose my purchase. Vehicle was presented clean and ready for inspection or test drive. Salesman went over vehicle features in detail. Sale was completed without delay. More

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Great dealership, friendly staff, good service, would recommend this dealership to anyone looking for a vehicle and great service. recommend this dealership to anyone looking for a vehicle and great service. More

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Worst dealer I ever experienced. The mechanics are beyond horrible and no issues ever get resolved there. I bought a used "certified" truck in February. There was a leak in the fuel pump they couldn't find, horrible and no issues ever get resolved there. I bought a used "certified" truck in February. There was a leak in the fuel pump they couldn't find, I had to bring back 3 times, only for them to remove my check engine light. They broke 2 panels while servicing the interior, put a suspension sway bar on so tight that the bushing got crushed and ultimately failed and needed replaced in 2 months. There were slow leaks in the tires... I can go on. I strongly believe they know there is issues with the used vehicles they sell and just don't fix them and make the customer pay for it. Or if you get conned into their useless extra care warranty, it won't cover much. Maybe I am wrong about it, and the mechanics are sloppy and don't know what they are doing. Either way, I will never use their service or purchase a vehicle from them again. I spent over $3000 to get my truck to where it should have been when I purchased it. More

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Terrible service. Was called to set up a test drive. Drove there only to find out the "lost" the car. Drove there only to find out the "lost" the car. More

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I just bought my third Encore at this dealership in less than three years. After initially shopping around at other dealerships it became clear that I was going to get the best price and service at #1 Cochr than three years. After initially shopping around at other dealerships it became clear that I was going to get the best price and service at #1 Cochran-Robinson. I could not have been happier with the cars and buying process. More

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Prepare to be robbed.5 visits to by out a leaseNo one Prepare to be robbed. 5 visits to by out a lease No one helped. No incentive for the salesmen. While shut down by covid lease was up. Charged over Prepare to be robbed. 5 visits to by out a lease No one helped. No incentive for the salesmen. While shut down by covid lease was up. Charged over a $1000 in intrest, nothing off the principal. Resulting in ruined credit rating. Asked Sales Manager and GMAC for help. They did nothing, couldn't care less. Rob you should be ashamed. More

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no response!! Ounce you buy the car your on your own!!! Don't expect a call back!!!! Make several calls and emailed the dealership.......nothing from anyone!!!! Ounce you buy the car your on your own!!! Don't expect a call back!!!! Make several calls and emailed the dealership.......nothing from anyone!!!! More

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Quick, easy, knowledgeable and friendly As the mother of a very active toddler who loves wheels going car shopping can be a nightmare. Mike Mamula understood this, and I was able to complet As the mother of a very active toddler who loves wheels going car shopping can be a nightmare. Mike Mamula understood this, and I was able to complete 90% of my car buying via email and phone. Which meant no little fingers on every car! They made the experience easy, and quick. Mike was super knowledgeable about the car and able to answer each question I asked no matter how silly it was. He made sure when the car arrived at the dealership that I had picture sent to me asap so I could see the car. It was a great experience and I look forward to buying another from him when the time comes. More

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