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Jason Kopman

Overview Reviews (25) Inventory (487)

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Jason Kopman

Service Consultant

Findlay Toyota

7733 Eastgate Rd
Henderson, NV 89011

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4.4

25 Reviews

Overview Reviews (25) Inventory (487)

4.4

25 Reviews

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25 Reviews of Jason Kopman

May 12, 2025

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Employee Rating

I had no problem with the service itself. The cost of replacing fluids seemed very high, however. Quality of service is a time related function. I assume it will be fine based on Findlay’s tr The cost of replacing fluids seemed very high, however. Quality of service is a time related function. I assume it will be fine based on Findlay’s trained service technicians. More

by PWRICHAR

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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May 03, 2025

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I feel overall it is still a good service department but also has slightly regressed from previous years I have been going there. also has slightly regressed from previous years I have been going there. More

by DMEDINA069

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steven Chapman, Shaun Galicinao, Thomas Tran

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April 25, 2025

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It is a pleasure dealing with Kyle in your service department. He is always friendly, efficient and professional. Ok department. He is always friendly, efficient and professional. Ok More

by MOONPENNYS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kyle Blum, Makaila Lourenco

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April 19, 2025

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Employee Rating

Mechanics are incompetent they broke my studs and played dumb also the service tech knew and played stipid dumb also the service tech knew and played stipid More

by EDDIE.CRUIZE

Verified Customer

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March 04, 2025

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Service was reasonable and quick. Advisor was professional and informative. Will return in the future as the entire experience was pleasant. Advisor was professional and informative. Will return in the future as the entire experience was pleasant. More

by Ashliek

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 05, 2025 -

Findlay Toyota responded

Ashliek, Thanks so much for sharing your experience with us. We appreciate your positive feedback and glad to know that your advisor was professional and informative. It's our goal to always provide the best service possible. Your satisfaction is our top priority, and we look forward to servicing your vehicle again soon.

February 19, 2025

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Employee Rating

Great service and repairs. Jason was very nice to work with and the team. Kind regards. Jason was very nice to work with and the team. Kind regards. More

by Mary

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 19, 2025 -

Findlay Toyota responded

Mary, Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

February 11, 2025

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Professional, friendly and record time for full service. Free coffee or water and comfortable seating , Best dealership ever!!! Free coffee or water and comfortable seating , Best dealership ever!!! More

by HARTLEYDL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kelly Thomas

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Feb 11, 2025 -

Findlay Toyota responded

Dan, I was so excited to see that we were able to turn things around for you. We wanted to thank you and let you know that we appreciate you updating your review and mentioning Jason's name. He will be glad to know he exceeded your expectations. Please let me know if there is anything else we can do to make your next service experience even better. K. Thomas Customer Relations Manager Findlay Toyota

February 06, 2025

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Employee Rating

Issues with my vehicle was not resolved and mechanic could not find source for leak. could not find source for leak. More

by John

Verified Customer

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Recommend Dealer

Yes

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Feb 06, 2025 -

Findlay Toyota responded

Hello John, We are sorry to hear that your vehicle service issues have not been resolved. My name is Kelly Thomas, I am the Customer Service Specialist here at Findlay Toyota. Id like to hear more about your service experience. If you could please email me or call at your earliest convenience, I would love to see what I can do to help resolve this matter. My email : Kellyt@findlayauto.com or my direct line is 702 566 2582. Thank you and I look forward hearing from you soon.

January 26, 2025

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Employee Rating

Thought you changed the air filter per your website it was part of package. Tire pressure not up to spec. Not sure why I do this service. You already asking me to spend money on a ‘free’service with a sk was part of package. Tire pressure not up to spec. Not sure why I do this service. You already asking me to spend money on a ‘free’service with a sketch alignment needed. More

by BAABAY

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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January 18, 2025

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I was immediately greeted by the service department staff and they were very friendly and knowledgeable. They took care of me and the car in a professional manner. and they were very friendly and knowledgeable. They took care of me and the car in a professional manner. More

by NONE23

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 20, 2025 -

Findlay Toyota responded

Thank you for your feedback and leaving your 5 STAR review. We're glad that our Service Department staff was able to meet your expectations. Your satisfaction is our top priority, and we look forward to servicing your vehicle again in the future. K Thomas- Customer Relations Specialist

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