Jason Matthews

Jenkins Subaru Provided one of the best and easiest Auto Purchases I have ever made in my 50 years of Automobile Purchases. From the Service Advisor to the Salesman and Financial Closer, Everybody at Jenki Purchases I have ever made in my 50 years of Automobile Purchases. From the Service Advisor to the Salesman and Financial Closer, Everybody at Jenkins Subaru / Hyundai, Bridgeport, West Virginia, were absolutely a pleasure to work with. My purchase experience was very quick and painless, and believe it or not totally ENJOYABLE! I have had some experience's over the years that were absolutely miserable; not at Jenkins! All the staff at Jenkins were absolutely Wonderful, even the young lady Tidying up the Automotive Showroom offered and served me a bottle of water as I waited to final the deal. I will highly recommend Jenkins, and again purchase from them in the Future! More

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I’m very satisfied with Jenkins and April I would definitely do it again. Thanks definitely do it again. Thanks More

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Loved and still love my experience with Jenkins Subaru! We were treated with kindness and respect by each and every employee. 100% will go back! We were treated with kindness and respect by each and every employee. 100% will go back! More

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The customer service at this location is amazing. I made an inquiry about the vehicle over the phone and all my questions were answered, from details about the car to financing options. Jason asked when I w an inquiry about the vehicle over the phone and all my questions were answered, from details about the car to financing options. Jason asked when I would like to come and take it out for a test drive. I told him when I could be there and when I arrived it was ready to go. Colin went over the options in the vehicle and off I went. When I had made my decision to make the purchase Mike Bacco made the financing easy and stress free. BEST SERVICE EVER More

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Great Car Buying Experience! Loved the ease of my purchase! Traveled 5 hours from NC to West Virginia and never hesitated to purchase this vehicle from afar - thanks to Damion McG Loved the ease of my purchase! Traveled 5 hours from NC to West Virginia and never hesitated to purchase this vehicle from afar - thanks to Damion McGinley’s (the salesperson) responses and his emailed online brochures, links, photos, and carfax. Enjoyed working with the entire dealership and LOVE my new car! Great price and quality on the SUV. No pressure sales and a very relaxed car-buying experience. Specifically, Damion McGinley truly went above and beyond with extra photos and with answering my many questions before I traveled to the dealership. Thank you!!! Jason helped with quick responses on final pricing and trade. Trey helped tremendously with the paperwork and the many details. Will be back in 4 years to purchase again! Highly recommend! More

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Attitudes 18000 miles...wore out the tires. took service, a sales manager and the owner to finally get them to line it up and put 4 new tires on it.. which was 18000 miles...wore out the tires. took service, a sales manager and the owner to finally get them to line it up and put 4 new tires on it.. which was badly needed. now at 40000 miles I just put 4 new tires on it....wore them to the wires on the inside, just eat them up. I called and asked if they would check the alignment for me because it does have a problem somewhere. whoever I talked to in service just told me he look at it, if it needed lined up it would cost me for that. I think the car has a problem and they should check into it. he wasn't interested in hearing that I guess.finally I just told him screw it I have it lined up somewhere else. More

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Ioniq I was the first to purchase the ioniq from this dealership. They took a picture of me and we had a good time throughout the purchase. I was the first to purchase the ioniq from this dealership. They took a picture of me and we had a good time throughout the purchase. More

by dskelley Verified Customer Verified Customer

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Worst auto buying experience ever. Worst car buying experience start to finish. The SP knew nothing about inventory. Three different prices on car, First time there the number on windsh Worst car buying experience start to finish. The SP knew nothing about inventory. Three different prices on car, First time there the number on windshield was the number used, not the sticker price. The price was increased on offer form by about $400 gave benefit of doubt. After waiting in hot sun to test drive, I walked in to get keys to test drive. Damien came out explained features on car he was knowledgeable and really polite. Came back picked upgraded version SP said you really dont need to drive this car in rain its just like the 1st one you drove???What??? wanted us to finance amt on car that was already pay off. She wanted us to finance in loan and rec ck back no. She only came back with, one offer , we ask for $300 more on trade. She refused to,go back to SM yes you heard that correctly she refused I ask sales manager as he was walking by no negotiating whatsoever The line there is "we are all in on this deal". We wanted to know int rate cd not get an answer, we had been there about 2 weeks prior on Ioniq,decided car not right for us, so credit had been pulled, scores of 844,842. My wife has worked in credit and LO for years those scores from Experian just not rule of thumb, we sd have been receiving best rate Hyundai cd offer we dont believe that happened. First dealership that we were ever left sitting at SP desk. We weren't given explanation like I am really sorry finance is backed up. Nope no reason given.left sitting, we ask SP several times why we were not in finance by then. We were given blank stares, no answers. Apparently they have their SP involved in financial things that are never delagated to sales. There is so much more that occurred that day and after. Do we regret not walking away and going to another dealersip, absolutely. Took us no time to select vehicle, were there way past anything reasonable. Still dont have reasonable answer on the 3 prices on car, it led back to original sticker price, and it still was different. We were so exhausted upset, that we definitely missed key things on finance form. I took car back to dealership, Chris was asked to give me details on car, he was great, professional knowledgeable about the car. We do love the car. More

by donnalynn03 Verified Customer Verified Customer

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Great Experience Great dealership, great deals, helpful sales. I love my new Subaru and am so glad I made the trip to Bridgeport. It was worth the drive. Call ahead or Great dealership, great deals, helpful sales. I love my new Subaru and am so glad I made the trip to Bridgeport. It was worth the drive. Call ahead or use the website features. They cater to your needs! Thanks Jenkins...and Jason M.,my awesome salesman! More

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Settles experence Very smooth. The staff was very neat and very professional. Talked to John Jenkins and his wife ( have known for years) and as always very nice and he Very smooth. The staff was very neat and very professional. Talked to John Jenkins and his wife ( have known for years) and as always very nice and helpful. More

by roegsett1 Verified Customer Verified Customer

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