Jason Mertens | Page 4

Amazing, they made sure I was well taken care of . They got me in a new 2025 Mazda cx5 . I came in there for an appraisal. But I ended up walking out with a new car . Thank you so much ! They got me in a new 2025 Mazda cx5 . I came in there for an appraisal. But I ended up walking out with a new car . Thank you so much ! More

by DECOLEMAN1015 Verified Customer Verified Customer

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Great service picked me up from home to pick up the car and I got a great deal. and I got a great deal. More

by davorpolovic Verified Customer Verified Customer

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People were friendly and knowledgeable, however, the wait on site very long. Darin was called away too much. on site very long. Darin was called away too much. More

by JPCONNOR0514 Verified Customer Verified Customer

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Horrible! !!!! My daughter was there to buy her first car with money she'd received from her father passing away recently. After a test drive she wanted to make !!!! My daughter was there to buy her first car with money she'd received from her father passing away recently. After a test drive she wanted to make an offer on the car. After our salesman going back to talk to someone over and over we decided to pay sticker price including tax,title and fees. Well Garth and the man behind the curtain decided they WOULD NOT sell us the car!!!!!! Informed us they had other people looking at it that had either a trade in or were financing. Garth sweetly said it was ours if we wanted to "up" the offer!! I felt so sad for my daughter that she witnessed the gross display of greed at Russ Darrow. More

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I came in the dealership at about 6:45 in the evening. I had the most horrible year so far. Salesman Jason Merten's was wonderful above average kind patient and no pressure he was wonderful before close I had the most horrible year so far. Salesman Jason Merten's was wonderful above average kind patient and no pressure he was wonderful before close at 9 PM I was in my Vehicle and on my way home, they made it worry free, they made it a pleasant experience. Even though I have less than perfect credit I would rate this dealership a hundred and fifty stars if I could. And as far as Jason PERFECT there is no words for how much i appreciate him. Highly recommend Jason Mertens and Russ Darrow. Thank you!!! More

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I came in for a test drive and was told with complete seriousness "don't crash it" by the salesperson. Funny how nobody has EVER said that to me when my husband was around. Completely sexist and inapprop seriousness "don't crash it" by the salesperson. Funny how nobody has EVER said that to me when my husband was around. Completely sexist and inappropriate. Also, they charge $3,000 in dealer fees on top of MSRP. I asked about the discount listed on the quote and the salesperson literally turned the minus into a plus sign saying that won't be offered to me. Jason also refused to negotiate. Complete rip off on top of being mistreated. Don't waste your time here. More

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The Russ Darrow Mazda dealership felt welcoming and airy. Everyone working there had pleasant and friendly attitudes. It appeared clean and busy. We were approached by salesman Jason Mertens and with his pos Everyone working there had pleasant and friendly attitudes. It appeared clean and busy. We were approached by salesman Jason Mertens and with his positive, confident and friendly demeanor the new car adventure began. More

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Russ Darrow Greenfield is always spotless, and organized. Everyone working is friendly and helpful any time I’ve been there for service. This visit was my first vehicle purchase from them, and the process Everyone working is friendly and helpful any time I’ve been there for service. This visit was my first vehicle purchase from them, and the process went super well and will definitely consider them for my next vehicle as well! More

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Jason a true blue kind of guy to work with.Jason was Jason a true blue kind of guy to work with. Jason was very helpful and easy to work with as we all know car buying can a painful process at times. Jason a true blue kind of guy to work with. Jason was very helpful and easy to work with as we all know car buying can a painful process at times. Looking for a Mazda? Go see Jason. More

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Wow...congrats to Jason and Troy and all the great people that made my new car purchase so easy, transparent. They where thoughtful and thorough through out the process. PERFECT EXPERIENCE!!! that made my new car purchase so easy, transparent. They where thoughtful and thorough through out the process. PERFECT EXPERIENCE!!! More

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