Jason Nabozny | Page 7

Exceptional Excellent & Unbelievable is the 1st 2 words that come to mind!!! Had some out of the ordinary issues arise. Current company we were financed through t Excellent & Unbelievable is the 1st 2 words that come to mind!!! Had some out of the ordinary issues arise. Current company we were financed through tried pulling some crap. Our salesman got into a car accident. Even while being blindsided by these events. I think 2 other salesmen, a financial manager, and a couple other staff members jumped right in to assist. Went WAY above & beyond to help hurdle some obstacles. We will NEVER go to any other dealership from now on. We live in Rockwood & will continue to drive out to Dexter. More

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Awesome Experience The salesman I had, Jason Nabozny, went out of his way to make sure we were overly satisfied. He made sure that we understood all of the functions on The salesman I had, Jason Nabozny, went out of his way to make sure we were overly satisfied. He made sure that we understood all of the functions on our new car and told us to call or stop in anytime we had questions. More

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Awesome experience Jason Nabozny went above and beyond to get me into a new (to me) vehicle! Love the car, great customer service, and amazing deal! Will definitely be r Jason Nabozny went above and beyond to get me into a new (to me) vehicle! Love the car, great customer service, and amazing deal! Will definitely be returning in the future to see Jason for any other vehicle purchases. More

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Great service! Everyone was very accommodating, honest and helpful. Would recommend anyone looking for a vehicle stop in. We made about a 40min drive based on an int Everyone was very accommodating, honest and helpful. Would recommend anyone looking for a vehicle stop in. We made about a 40min drive based on an internet ad and weren't disappointed. My next vehicle we will be making that trip again. Thank you LaFontaine More

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Not a deal, not treated like "family" The negotiations were a waste of time, the dealership is unorganized, and the person I spoke with to finalize the transaction when the negotiations we The negotiations were a waste of time, the dealership is unorganized, and the person I spoke with to finalize the transaction when the negotiations were over was pretty rude. Jason at the Dexter dealership brought a car in from Commerce, so I went in appreciative of that-- but that's where the good experience stopped. In case you don't have time to read the whole review: we would only ever come back to any LaFontaine Group dealership as a last resort. Our salesperson went back and forth about small amounts of money (we're talking the amount you might negotiate regarding a TV). The car started $1000 over exact comparables at area dealerships, which we could verify. They ultimately almost lost a cash sale over $800, and only agreed to our offer when my husband read them the riot act. I went in with a friend at first, and they would barely budge off list price (I walked away after they wouldn't negotiate). They then refused the cash offer I called back with, which I made clear was the best we would do. That's okay-- car negotiations are like that. But then they called back hours later, offering another tiny amount off the price they had already offered earlier. It was like getting nickel and dimed in reverse. The car was overpriced to start with, the negotiations were terrible, and the coordination between the LaFontaine Groups was unorganized. We were told we could pick up the car and sign paperwork one day, and, after waiting for a while when we got there, we were told we would actually have to come back another day. Adam from LaFontaine Subaru in Commerce finalized details over the phone with me, and was pretty rude (hung up on me when he had to call and check a detail with Jason in Dexter). When I came to sign paperwork, it was unorganized and I even got a receipt with the wrong person's name on it. I received zero follow up after we finally got the car. This experience was disappointing at best, and reflects poorly on the LaFontaine Group as a whole. It seemed like the Subaru group dropped the ball a lot, and the Dexter dealership handled pretty much all of our transactions in an unprofessional way. Jason was pleasant enough, but that can't make up for an experience this bad. We will only come to a LaFonatine dealership as a last resort. More

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Great experience Very helpful. Went in knowing exactly what I wanted and Jason made it happen. Great service and extremely grateful. Would recommend to anyone looking Very helpful. Went in knowing exactly what I wanted and Jason made it happen. Great service and extremely grateful. Would recommend to anyone looking for a quality car. More

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Helpful and personable Everyone I encountered while purchasing my vehicle made me feel like they had my best interests in mind and were all personable. Great customer servic Everyone I encountered while purchasing my vehicle made me feel like they had my best interests in mind and were all personable. Great customer service. More

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Trustworthy and Professional I stopped in to take a look at new car options, as my current lease is up soon, and I wanted to get a feel for what options I have for my next vehicle I stopped in to take a look at new car options, as my current lease is up soon, and I wanted to get a feel for what options I have for my next vehicle. Jason took the time to go through and answer each of my questions, did not try to push me towards anything, and actually listened to what my expectations were. I'm confident that he provided me with the best options that suited my needs and were in my best interest! More

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Great to work with and local Dexter! My wife and I were shopping for a used corvette for me and leased Buick Enclave replacement for my wife. Jason was able to secure the Enclave we want My wife and I were shopping for a used corvette for me and leased Buick Enclave replacement for my wife. Jason was able to secure the Enclave we wanted through Lafontaine Buick (when another dealer was struggling to secure what we wanted) and I ended up buying a beautiful 2016 Z51 Sting Ray. Jason was great to work with, whether researching what other dealers had available or the plus/minus of the various Vette's Lafontaine had available and also tracking down the perfect Enclave. His follow up to my many questions was top notch, customer service great. Also introduced us to the service team (Mike N) who has also been great to deal with. Top notch car dealership in Dexter! More

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very, very helpful Wasn't planning to get a vehicle that day but with all the help and information, I had to leave with one. Jason was very helpful and informative. Wi Wasn't planning to get a vehicle that day but with all the help and information, I had to leave with one. Jason was very helpful and informative. Will be back in 3 years. More

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