Jason Nelson | Page 4

Friendly, professional, welcoming. I am regretting this survey. It holds me to a fifteen word minimum. Nit happy about this part of the program. Minus 5 stars for the survey. Everythi I am regretting this survey. It holds me to a fifteen word minimum. Nit happy about this part of the program. Minus 5 stars for the survey. Everything else was acceptable More

by slicklidd Verified Customer Verified Customer

Report | Print

Love the dealership but felt pushed to buy when I didn’t get what l was looking at. After I signed a lease on the vehicle ( truck) seen in picture not in person or test drove. Now I’m not sure it is the r get what l was looking at. After I signed a lease on the vehicle ( truck) seen in picture not in person or test drove. Now I’m not sure it is the right fit for me. So do I take it back or deal with it for the term of the lease. Don’t get me wrong it’s a nice truck just not what I really wanted. So am I mad at myself for being pushed into something I didn’t want or mad because I don’t know what to do. I just really not happy with what I have. More

by ronda_798 Verified Customer Verified Customer

Report | Print

Dealership gets you in and out quickly. Setting up appointments is very easy and not much of a wait to get in. Setting up appointments is very easy and not much of a wait to get in. More

by danp8 Verified Customer Verified Customer

Report | Print

There to help but also let you look without hanging over your shoulder and pressuring your decision. your shoulder and pressuring your decision. More

by JohnK Verified Customer Verified Customer

Report | Print

Everything was good with the exception of the financial person seemed upset we didn’t buy the extended warranty. He must get a commission?? person seemed upset we didn’t buy the extended warranty. He must get a commission?? More

by phiferd Verified Customer Verified Customer

Report | Print

Jordan Russell is a Customer Service Specialist, he does what he can to make things happen for the customer. I feel Jordan that Jordan would be a Good Customer Service Trainer throughout the Dealerships esp what he can to make things happen for the customer. I feel Jordan that Jordan would be a Good Customer Service Trainer throughout the Dealerships especially at one of them in Kokomo. Out of all the Dodge Chrysler Dealerships, Academy and the Grissom would my choices to select from due to the Customer Service you get from Sales and Service. Thank You Jordan Russell for your Professionalism, Leadership and Service you have shown with me and Other Guests that I have seen you interact with More

by SConner Verified Customer Verified Customer

Report | Print

Extremely great with my purchase, never had any problems. Pleasure to work with .Very good customer service. Pleasure to work with .Very good customer service. More

by mike.harvey3039 Verified Customer Verified Customer

Report | Print

This dealership takes pride in what they do and serves you with excellence. They don’t try to swindle you into buying extra warranty’s or unnecessary things you don’t really need anyway. My salesman Q too you with excellence. They don’t try to swindle you into buying extra warranty’s or unnecessary things you don’t really need anyway. My salesman Q took it upon himself to make sure my oil had been changed and had my car detail cleaned and gave me an extra freshener. The General Manager came out to thank me personally. I could go on and on about this dealership and trust me I’ve visited many and purchased numerous cars but Academy won me as a lifetime customer. I will not be buying anymore cars from anyone but them. See for yourself. Not to mention the perks you get like as long as you’re paying for the car they fix it…Sirus included for some time and Triple A is included...now that is fantastic and I’ve not seen that anywhere else. Thanks again guys…you earned my loyalty as a lifelong customer. More

by arut4877 Verified Customer Verified Customer

Report | Print

Always the friendliest and most accommodating service from the time you get there til the time you leave from the time you get there til the time you leave More

by orangecharger70 Verified Customer Verified Customer

Report | Print

Good experience, came in to lkook at a used vehicle i had seen online, ended up driving multiple vehicles and leasing a new vehicle seen online, ended up driving multiple vehicles and leasing a new vehicle More

by kenz0 Verified Customer Verified Customer

Report | Print