Shawn McMillan
Shawn McMillan at Brattleboro Subaru

Shawn McMillan

Service and Parts Director

Brattleboro Subaru

1234 Putney Rd
Brattleboro, VT 05301

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4.5
38 Reviews
4.5

38 Reviews

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38 Reviews of Shawn McMillan

August 21, 2026

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Absolutely outstanding experience at Brattleboro Subaru! Everyone was friendly, professional, knowledgeable, and genuinely helpful from start to finish. I never felt pressured, and they took the time to ans More

by nsane21890
Recommend Dealer
Yes
Aug 21, 2026

Brattleboro Subaru responded

Thank you so much for the outstanding review! We are thrilled to hear that your experience with us was smooth, stress-free, and pressure-free from start to finish. Providing knowledgeable, helpful, and genuinely caring service is what we strive for every day.

June 03, 2026

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I appreciate the expert level of service and professionalism from the Brattleboro Subaru Service Center. Amanda, Morgan, Jordan and Matt are knowledgable, friendly and make this my number one pl More

by Ez_Style101
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Recommend Dealer
Yes
Jun 04, 2026

Brattleboro Subaru responded

Thank you so much for sharing such a thoughtful review. It means a lot to hear that our team—Amanda, Morgan, Jordan, and Matt—made such a strong impression on you. They take real pride in combining expertise with genuine care, and knowing that this makes Brattleboro Subaru your top choice for service is incredibly rewarding

October 17, 2025

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I have never been disappointed with the service, they are always friendly, helpful and knowledgeable. More

by Ez_Style101
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Recommend Dealer
Yes
Oct 17, 2025

Brattleboro Subaru responded

Thank you so much for your kind words! We're thrilled to hear that you've consistently had a positive experience with our team. Being friendly, helpful, and knowledgeable is exactly what we strive for, and knowing we've met that mark means the world to us. Looking forward to continuing to serve you!

September 10, 2025

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Everything about purchasing a vehicle from Brattleboro Subaru was exceptional! From sales to financing everyone was exceptionally friendly and explained everything, leaving out no details. Would definitel More

by pmac0211
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Recommend Dealer
Yes

Other Employees Tagged: Luke Higley, Nella Hebert

Sep 10, 2025

Brattleboro Subaru responded

Thank you so much for the glowing review! We're thrilled to hear that your experience at Brattleboro Subaru was exceptional from start to finish. Our team takes pride in making every step of the car-buying process clear, friendly, and stress-free, so it's incredibly rewarding to know we hit the mark for you. Enjoy your Subaru adventures ahead—and thank you again for recommending us!

May 22, 2025

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Great customer service and excellent car service. Professional, personal, and courteous. I always feel confident my car is getting the best care. More

by lucsea56
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Recommend Dealer
Yes
May 27, 2025

Brattleboro Subaru responded

Thank you for your great review! Our team works very hard to provide top notch customer service across the board and we love to hear when they accomplish that.

April 24, 2025

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All great Everyone was pleasant efficient and answered all my questions. Would do business with them again. More

by Res555
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Recommend Dealer
Yes
Apr 29, 2025

Brattleboro Subaru responded

Thank you so much for leaving this kind feedback about your experience with our team! We are glad all your questions got answered and if you have anymore, we are always available to help! We appreciate you trusting us for your automotive needs and we look forward to seeing you in the future!

April 14, 2025

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Out of the seven Subarus I’ve owned, four have been from Brattleboro Subaru. John McLean is so easy to work with. I’ve never needed to bargain because I know he’s giving me the best deal possible. More

by ahale4
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Recommend Dealer
Yes
Apr 15, 2025

Brattleboro Subaru responded

Thank you so much for your kind feedback about your experience with John McLean and the rest of our sales team! We truly appreciate you choosing and trusting us for your automotive needs and look forward to seeing you in the future!

November 07, 2024

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I wrote a review two days ago that was not complimentary. The dealership contacted me instantly to rectify the problem. I went there this morning and it was like it had always been. Jordan got me in and out More

by escott3
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow

Nov 07, 2024

Brattleboro Subaru responded

Thank you for this review Elaine! It is always our goal to make sure our customers are satisfied. Sometimes misunderstandings happen, and we are so glad that we could make this right for you! Thank you for being such a loyal customer to us, and we look forward to seeing you again for your next service!

October 08, 2024

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Great Work. Great Service. What else can I say??? Nice folks. Thats about all for now More

by MKELLIS149
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Recommend Dealer
Yes
Oct 30, 2024

Brattleboro Subaru responded

Thank you for leaving a response! Thank you for your kind words! We try very hard to make sure that we are meeting our customers needs and expectations. It is always nice to hear that we are accomplishing that goal! Thank you for choosing us and we hope to see you back soon!

July 07, 2024

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Shawn needs to learn how to talk to his customers. Will never use this service department again. I have never been talked down to by anyone at a dealership so badly, very disappointing. More

by aboveaveragejoe
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Recommend Dealer
No
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