Jason Russell
Service Advisor
Winslow BMW of Colorado Springs
5845 N. Nevada Avenue
Colorado Springs, CO 80918
14 Reviews
Write a Review14 Reviews of Jason Russell
August 21, 2026
I've owned seven consecutive BMW sedans since 1987, and my late wife owned three or four BMW SUVs. I have never had brakes on any BMW like my relatively new M-235. They screech like a Banshee when I back my late wife owned three or four BMW SUVs. I have never had brakes on any BMW like my relatively new M-235. They screech like a Banshee when I back out of my garage and softly tap the break pedal. But Jason has tried to assure me that this is normal. Since the WINSLOW service techs did not experience a similar noise when it was in the shop on 08/20, I have been unable to convince anyone or I am a hypochondriac. I know that I am not a nut job, so I guess that leaves me options: trade in this car for another BMW, sell it and buy a Hyundai or a M-B. A disappointed owner, Ben Rapaport More
March 18, 2026
Grayson and Dereen were amazing and made the entire experience easy and simple. Great experience with sales and service experience easy and simple. Great experience with sales and service More
Other Employees Tagged: Gregg Randolph, Mike Evelyn, Eddie Sanchez, Bryce Bussa, Grayson Richey, Darren Nicholson, Elliana Whitaker, Dante Beyeler, Derek Jordan
May 29, 2025
So impressed with the thoughtful kindness and help in getting my warranty work performed. I travelled from Grand Junction and will return for any maintenance. Thank you once again. getting my warranty work performed. I travelled from Grand Junction and will return for any maintenance. Thank you once again. More
Other Employees Tagged: Mike Evelyn, Eddie Sanchez, Bryce Bussa , Larry Holmes
January 20, 2022
How easy was work with them. Everything were smoth and at the moment we arrived there our new X6 was ready for us. No overprice no hidden cost. Excelent service the moment we arrived there our new X6 was ready for us. No overprice no hidden cost. Excelent service More
Other Employees Tagged: Mike Evelyn, Eddie Sanchez, Bryce Bussa , Scott Cain, Jim Carlson, Bill Fishe, Sue Harris, Larry Holmes, Charles White
July 21, 2020
I had my X5 serviced for an oil change and software upgrade and Jason was super helpful as usual. He worked with the team to make sure that I get the required upgrade for the missing SW features in t upgrade and Jason was super helpful as usual. He worked with the team to make sure that I get the required upgrade for the missing SW features in the car and explained everything that’ll done. David was equally helpful and made my transportation from the shop to home very comfortable. The service car (X5 F15) is clean. He even made sure that a friend working at Winslow come out to see me. While waiting to get my car back another SA (didn’t get his name) checked on me and made sure that I’m being served. The planned work was completed on time with a report sent out through email (my preferred method). More
Other Employees Tagged: David Benoit
April 22, 2020
Poor customer service, xxxx poor response times. I had some issues with Winslow BMW, however Jason Russel did his best to straighten the issues out and I appreciate all he did to help. He is an asset I had some issues with Winslow BMW, however Jason Russel did his best to straighten the issues out and I appreciate all he did to help. He is an asset to their team and I feel that I can contact him and know that he will help as much as he can. I was able to purchase the extended service plan and complete the service that was recommended. I will be servicing our BMW with Winslow and will have no issues knowing that they will work with their customers, which is what I believe both the customer and the dealership want, no issues. Thank you Jason. More
Other Employees Tagged: Bryce Bussa
October 31, 2019
x5 50i Hands down the best car buying experience we have ever had. Go see Grayson and he will absolutely step up to take car of any needs you have. Top not Hands down the best car buying experience we have ever had. Go see Grayson and he will absolutely step up to take car of any needs you have. Top notch service department, go see Jason and if you need the best service foreman in the business ask fro Bryan. It doesn’t get any better than these guys. More
Other Employees Tagged: Jim Carlson, Grayson Richie, Bryan Fyler
September 16, 2019
Learning About Your BMW Winslow BMW of Colorado Springs offers the "Encore" service wherein a BMW Genius, Jake Gordon, spends some precious time with the New owner to explain Winslow BMW of Colorado Springs offers the "Encore" service wherein a BMW Genius, Jake Gordon, spends some precious time with the New owner to explain the important features of the car. I would have paid for this service- but there is no charge. It was instructive and useful and balanced well between giving me details vs. general easily understandable information. I strongly recommend this Encore service to all new purchasers at Winslow BMW. More
Other Employees Tagged: Neill Erdossy, Mike Evelyn , Bill Fishe, Jake Gordon; Andrew Miller
August 17, 2019
Best Dealership Winslow dealership is the best because of their people. From Purchase Gray, Finance Jimmy, Service Mike & Jason, It Jake, to Checkout Mary D. Great Winslow dealership is the best because of their people. From Purchase Gray, Finance Jimmy, Service Mike & Jason, It Jake, to Checkout Mary D. Great team. Great Dealership More
Other Employees Tagged: Mike Evelyn , Jim Carlson
January 12, 2019
CPO BMW I recently purchased a CPO BMW at Winslow. I like the vehicle a lot. I’ve had a couple of problems with the vehicle but the staff has been great in I recently purchased a CPO BMW at Winslow. I like the vehicle a lot. I’ve had a couple of problems with the vehicle but the staff has been great in getting them resolved. Thank you Winslow staff! More
Other Employees Tagged: Bryce Bussa , Grayson Richey

