412 Reviews
Write a Review412 Reviews of Jason Scharn
March 09, 2022
I have been going to this dealership the last few times my car needed some attention for repairs and oil changes. It is right down the street from where I work, so it’s convenient, the team is very polite my car needed some attention for repairs and oil changes. It is right down the street from where I work, so it’s convenient, the team is very polite and so far I’m happy with all the work they have done! More
Other Employees Tagged: Thiago Barreto
March 08, 2022
Always the best! Great customer support! Service terrific and very informative when asking questions about my car - both mechanical and electrical! Thank you so very Great customer support! Service terrific and very informative when asking questions about my car - both mechanical and electrical! Thank you so very much! More
Other Employees Tagged: Julia Angotti
February 21, 2022
Dealer is always top shelf. They assist with any questions when I call with no hesitation. They do things right the first time when in for service. Always treated with respec They assist with any questions when I call with no hesitation. They do things right the first time when in for service. Always treated with respect. Jason is outstanding. More
February 18, 2022
They are the best. Polite, efficient, thorough, as well as very available to answer questions! I can't say enough about how wonderful they are! Thanks so much! Polite, efficient, thorough, as well as very available to answer questions! I can't say enough about how wonderful they are! Thanks so much! More
Other Employees Tagged: Julia Angotti
February 09, 2022
This was my second bad experience with new tires at this dealership. After getting new tires 6 weeks ago from the dealership, two tires had leaks that I went back to the dealership to look at. The full appo dealership. After getting new tires 6 weeks ago from the dealership, two tires had leaks that I went back to the dealership to look at. The full appointment time was close to 3 hours which I did not find acceptable. The technicians determined the leaks were coming from the valve stems. I had no issues with the valve stems with my old tires, and 2 of the tires were fine on my new tires. I was told to fix the issue, they would replace all 4 valve stems at no cost to me. Although frustrated with the amount of time I had already been at my appointment, I was happy to hear I wouldn't have to pay anything and that they'd be addressing all 4 even though only 2 had issues. However, when I was checked out, I found out I needed to pay for the parts for all 4 valve stems and this was not disclosed to me up front. The cost was minimal, but still frustrating, as this was not clearly disclosed. On top of this, after approaching the 3 hour mark, I left the waiting room to find out a status update, and found my key sitting at the desk of the service department with my car being done but no one came to get me. More
January 13, 2022
My experiences at Granite Subaru have been positive overall. Julia and I spoke on the phone and when I came to the dealership, she made it a point to come into the waiting area and introduce herself. overall. Julia and I spoke on the phone and when I came to the dealership, she made it a point to come into the waiting area and introduce herself. It is always nice to put a name with a face and feel that someone, Julia, made it a point to introduce herself. This makes a great impression and is very professional. More
Other Employees Tagged: Julia Angotti, Jamie Lawrence

