Jason Secor
Jason Secor at Liberty Mazda

Jason Secor | Page 14

Service Manager

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.9
244 Reviews
4.9

244 Reviews

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244 Reviews of Jason Secor

December 27, 2022

Dealership Rating
Employee Rating

They squeezed me in even though they were closing early for the holiday. They also matched a slightly lower price I found elsewhere! More

by R.TEDESCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2022

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

December 27, 2022

Dealership Rating
Employee Rating

The Service team was accommodating and made sure I was 100% satisfied with the repairs that needed to be made. Couldn’t ask for more. More

by HULKAMANIAC2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Apruzzese, Jonathan Martinez

Dec 28, 2022

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

December 20, 2022

Dealership Rating
Employee Rating

I enjoyed working with the service manager and discussing my issue directly with the tech. I’d like to keep this line of communication open as we continue to work to diagnose and solve the issue. More

by Chrispetron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Martinez, Alan Piacenta

Dec 20, 2022

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Chris, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

December 14, 2022

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Employee Rating

Great! Professional! Good deals! Service manager, Jason Secor is the best. Car runs great! Recommend to everyone. More

by CHELBE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Apruzzese, Jonathan Martinez, Alan Piacenta, Shannon Rode

Dec 14, 2022

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear Jason was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 13, 2022

Dealership Rating
Employee Rating

Timely, professional but a bit too expensive…need to work on costs going forward. Thanks More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Apruzzese

Dec 14, 2022

Liberty Mazda responded

Andrea, thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 10, 2022

Dealership Rating
Employee Rating

Shannon and Jason at Liberty Mazda are so helpful and are happy to explain what issues my car is having. They really are an asset to your company! More

by NEENER1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Rode

Dec 12, 2022

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

December 10, 2022

Dealership Rating
Employee Rating

Service advisor treats customers well. Informs of issues. Problem with vehicle was not completely solved on 2 separate visits. More

by HULKAMANIAC2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Apruzzese, Jonathan Martinez

Dec 12, 2022

Liberty Mazda responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Dec 12, 2022

HULKAMANIAC2002 responded

Someone from the dealership did call my dad. I have no idea how or why as my number is the one on my account, the same number they used to call with service updates. I’d happily speak to anyone regarding the issues, and give the opportunity to correct them again on my next visit.

December 09, 2022

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Employee Rating

He was absolutely great, very nice and very helpful. He actually convinced us to get another Mazda later on as well. More

by ghavamileila0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2022

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 09, 2022

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Employee Rating

Service rep is excellent. All of the facilities are clean. Matt is an excellent mechanic and always does a great job the first time! Jason and the team make you feel that y More

by 39T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Martinez, Alan Piacenta, Shannon Rode, Janitor

Dec 09, 2022

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 08, 2022

Dealership Rating
Employee Rating

Always get treated respectfully whenever I come in. They are always willing to take care of every last question and concern that I have. Shanon has been my go-to person since the first vehicle we purch More

by THEESAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Apruzzese, Zeon Horsford, Alan Piacenta, Shannon Rode

Dec 09, 2022

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. It's great to hear that Shannon and the team have been so helpful to you!

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