Jason Sherwood | Page 2

Bought a used car on 3/18 and was told there was No Issues on inspection. Drove it for a week and discovered Fuel Gauge is broke, both headlights went out, Evap needs replaced, front brake and rotors n Issues on inspection. Drove it for a week and discovered Fuel Gauge is broke, both headlights went out, Evap needs replaced, front brake and rotors need replaced and the Catalytic Converter needs replaced. I have a hard time believing that the inspection did not show any of these issues. Do not buy used form Tom Wood Honda More

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The Sales team were pleasant and professional. They were very knowledgeable of their products. They were quick and responsive to our needs. We had our new car in less than 24 hrs. very knowledgeable of their products. They were quick and responsive to our needs. We had our new car in less than 24 hrs. More

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Parts, Grady is the best. Sales, Austin is the best. Service writer, Colin is the best. Service, Mika is the best. Service writer, Colin is the best. Service, Mika is the best. More

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I truly feel that given the opportunity the team here will always rise to the occasion and take care of their customer. I’ve worked with this team almost every car I’ve leased or purchased. Good people. will always rise to the occasion and take care of their customer. I’ve worked with this team almost every car I’ve leased or purchased. Good people. More

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Went in said we want the best deal u can give us first with know back and forth it was done very happy great people with know back and forth it was done very happy great people More

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If I could leave a zero star rating I would. I spoke with Kailey about a used 2018 Honda Accord EX in brown. The car was pretty and I intended to buy it after a test drive. While we were walking around the c Kailey about a used 2018 Honda Accord EX in brown. The car was pretty and I intended to buy it after a test drive. While we were walking around the car I noticed the gas panel was not able to lock. She scrambled trying to get the car to lock that door but it didn't. Instead of admitting the "Certified" preowned car had issues, she told me that no cars locked that panel and that if it was an issue she could try to get service to look at it. If it was not supposed to lock, why would service look at it? The brakes also shook on our test drive. She denied feeling the shake. I was beyond upset at the lies that she had said. I asked her to ask her manager the lowest price they would be able to sell me the car. She came back with a HIGHER price. It was 600 more than quoted over the phone. I told her not to call me unless the price was much lower. The entire time I was on the lot or in her cubical she kept looking at my breasts to the point I was uncomfortable (and no, I was not wearing anything revealing). She called Monday saying that the internet price is the lowest she would be able to go? Seriously? On a used car that had a lot of issues? Another sales man berated me for claiming issues with the car when it had passed their "certification program" and was extremely rude. I do not trust you will get a good used car from here. I believe they will lie to your face about anything and everything to rip you off. I understand that's what used car dealers do, but this is worse than I have ever seen prior. Go anywhere else. You will regret it buying your car here. If I were buying a used car I would have walked off the lot the second that gas panel bs happened. More

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This is the best buying experience I have had. Jared did a very professional and informed job in answering all my questions and providing good options based on my needs. The negotiations were very straightf a very professional and informed job in answering all my questions and providing good options based on my needs. The negotiations were very straightforward and transparent which, I very much appreciated. I received an awesome deal on the car, which was much better than anywhere else I talked with. Thank you so much for a great experience. More

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Austin and Jason made our transaction painless and fun! They were courteous of our requests due to Covid, professional and Austin knows his product! Thanks again for the great service. We love our Civic Ha They were courteous of our requests due to Covid, professional and Austin knows his product! Thanks again for the great service. We love our Civic Hatch! More

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Tom Wood Honda is an exceptional dealership especially if you've done your research and know exactly what you want. I appreciated working with Aaron and all of the sales/finance management as I don't like to you've done your research and know exactly what you want. I appreciated working with Aaron and all of the sales/finance management as I don't like to mess around and wanted to get the deal done and vehicle picked up quickly. From start to finish it was around 7 hours of my time. Most efficient deal ever made considering we drove 2 hours to do business with Tom Wood Honda! More

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I would ONLY recommend because of the customer service Corey Pritt in sales gave after a horrible experience night before. They made it right after the experience but made me feel like i was inconvenienci Corey Pritt in sales gave after a horrible experience night before. They made it right after the experience but made me feel like i was inconveniencing them when asked to speak with manager. Corey was the only reason I didn’t walk away, the customer service he has is amazing! Two other guys should seriously learn from Corey on how to seal a deal and not treat people. More

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