Jason Sherwood | Page 3

If I could leave a zero star rating I would. I spoke with Kailey about a used 2018 Honda Accord EX in brown. The car was pretty and I intended to buy it after a test drive. While we were walking around the c Kailey about a used 2018 Honda Accord EX in brown. The car was pretty and I intended to buy it after a test drive. While we were walking around the car I noticed the gas panel was not able to lock. She scrambled trying to get the car to lock that door but it didn't. Instead of admitting the "Certified" preowned car had issues, she told me that no cars locked that panel and that if it was an issue she could try to get service to look at it. If it was not supposed to lock, why would service look at it? The brakes also shook on our test drive. She denied feeling the shake. I was beyond upset at the lies that she had said. I asked her to ask her manager the lowest price they would be able to sell me the car. She came back with a HIGHER price. It was 600 more than quoted over the phone. I told her not to call me unless the price was much lower. The entire time I was on the lot or in her cubical she kept looking at my breasts to the point I was uncomfortable (and no, I was not wearing anything revealing). She called Monday saying that the internet price is the lowest she would be able to go? Seriously? On a used car that had a lot of issues? Another sales man berated me for claiming issues with the car when it had passed their "certification program" and was extremely rude. I do not trust you will get a good used car from here. I believe they will lie to your face about anything and everything to rip you off. I understand that's what used car dealers do, but this is worse than I have ever seen prior. Go anywhere else. You will regret it buying your car here. If I were buying a used car I would have walked off the lot the second that gas panel bs happened. More

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This is the best buying experience I have had. Jared did a very professional and informed job in answering all my questions and providing good options based on my needs. The negotiations were very straightf a very professional and informed job in answering all my questions and providing good options based on my needs. The negotiations were very straightforward and transparent which, I very much appreciated. I received an awesome deal on the car, which was much better than anywhere else I talked with. Thank you so much for a great experience. More

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Austin and Jason made our transaction painless and fun! They were courteous of our requests due to Covid, professional and Austin knows his product! Thanks again for the great service. We love our Civic Ha They were courteous of our requests due to Covid, professional and Austin knows his product! Thanks again for the great service. We love our Civic Hatch! More

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Tom Wood Honda is an exceptional dealership especially if you've done your research and know exactly what you want. I appreciated working with Aaron and all of the sales/finance management as I don't like to you've done your research and know exactly what you want. I appreciated working with Aaron and all of the sales/finance management as I don't like to mess around and wanted to get the deal done and vehicle picked up quickly. From start to finish it was around 7 hours of my time. Most efficient deal ever made considering we drove 2 hours to do business with Tom Wood Honda! More

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I would ONLY recommend because of the customer service Corey Pritt in sales gave after a horrible experience night before. They made it right after the experience but made me feel like i was inconvenienci Corey Pritt in sales gave after a horrible experience night before. They made it right after the experience but made me feel like i was inconveniencing them when asked to speak with manager. Corey was the only reason I didn’t walk away, the customer service he has is amazing! Two other guys should seriously learn from Corey on how to seal a deal and not treat people. More

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I will never use Tom Wood again their service writers are rude and unfriendly. Honda does not stand behind her warranty’s and they lie to you I have no trust in Tom Wood Honda whatsoever in any way shape or rude and unfriendly. Honda does not stand behind her warranty’s and they lie to you I have no trust in Tom Wood Honda whatsoever in any way shape or formI give none of them any rating they are below zero More

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I can’t say much as this is my first Honda purchase, can’t compare, I did have to mention many things that salesman didnt offer or didn’t know and would ask where I saw information and I had to tell him can’t compare, I did have to mention many things that salesman didnt offer or didn’t know and would ask where I saw information and I had to tell him their website. More

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Austin gave exception service, I traded in my Honda Civic that I had purchased from Tom Wood Honda in December of 2018, because i wanted something new. He worked with me to find the perfect 2020 CRV. Highly that I had purchased from Tom Wood Honda in December of 2018, because i wanted something new. He worked with me to find the perfect 2020 CRV. Highly recommend him!! More

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We were trading vehicles as we have before.Difference was quoted the first time without negotiations. Also Austin did a first class job of educating us and preparing us for the trip home. quoted the first time without negotiations. Also Austin did a first class job of educating us and preparing us for the trip home. More

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The people with whom we dealt were excellent. They were courteous, helpful and informative. Aaron Cooper served us very well We give him a ten courteous, helpful and informative. Aaron Cooper served us very well We give him a ten More

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