Jason Sonion
Jason Sonion at BMW of Ramsey
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Jason Sonion

Service Advisor

BMW of Ramsey

985 Route 17 South
Ramsey, NJ 07446

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4.9
145 Reviews
4.9

145 Reviews

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145 Reviews of Jason Sonion

December 19, 2023

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Employee Rating

I have been using Ramsey BMW for all my sales and servicing needs for the last 25 years and have always been satisfied with the quality of servicing and the professionalism of the staff. More

by HOGAN40
Service Price Transparency
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Recommend Dealer
Yes
Dec 19, 2023

BMW of Ramsey responded

Hello! We're delighted to know that you've been with us at BMW of Ramsey for the last 25 years and have always found our service to be excellent. Thank you for your continued trust in us, we look forward to serving all your future needs!

December 13, 2023

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I requested service for a light which is not working. They told me they had to order the part and it’s been two months and I still haven’t heard anything. More

by SMARRERO5
Service Price Transparency
Workmanship
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Recommend Dealer
No
Dec 16, 2023

BMW of Ramsey responded

Hello. I'm sorry to learn about the delay in getting your light fixed. This is not reflective of our commitment to efficient and timely service, and I apologize for any inconvenience this has caused you. We'd like to look into this matter further - please reach out at your earliest convenience so we can help resolve it promptly. Thank you, Jim Crowe - Service Manager - 551-777-5590

December 09, 2023

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My X3 needed brake fluid and they got me an appointment in 2 days, also had the oil changed. They do a video of their vehicle check up which is very informative. My service advisor Ben always keeps me in t More

by Jtdevereaux9
Service Price Transparency
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Recommend Dealer
Yes
Dec 11, 2023

BMW of Ramsey responded

Hello! It's great to know that Ben and the rest of our team at BMW of Ramsey were able to provide you with such prompt and informative service. We appreciate your feedback and hope to see you again!

December 08, 2023

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Always curtious and knowledgeable about the car. Love the car and have had no problems More

by 8LEVINES
Service Price Transparency
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Recommend Dealer
Yes
Dec 11, 2023

BMW of Ramsey responded

Hello! Thanks for taking the time to let us know that our team at BMW of Ramsey is always courteous and knowledgeable when it comes to cars! We hope to see you again soon for more great visits!

December 07, 2023

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Jason was so professional and friendly Service was great. I also appreciated the video of the service done on my vehicle More

by MOC1102
Service Price Transparency
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Recommend Dealer
Yes
Dec 07, 2023

BMW of Ramsey responded

Hello! We're glad to know you had a great experience with Jason and he was professional and friendly. Thank you for your compliments on the video update on your service. Thanks for choosing BMW of Ramsey and we hope to see you again!

December 06, 2023

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I had the pleasure of working with Jason Sonion as my BMW service advisor, and I couldn't be happier with the experience. Jason displayed exceptional professionalism and knowledge throughout the entire proce More

by JBUILES6217
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kenny Casares

Dec 06, 2023

BMW of Ramsey responded

Hello! We're delighted to know that Jason provided you with an exceptional service experience at BMW of Ramsey. It's great to see your high recommendation and we appreciate the time taken for this review! Come again soon for more friendly and efficient service!

December 06, 2023

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Jason is a great. To be honest, he’s the only service rep at any car dealership who’s helped me above and beyond his call of duty. I recommend Jason to anyone that ask More

by angel_mulkay
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2023

BMW of Ramsey responded

Hi Angel! It's great to know that Jason has been such a help at BMW of Ramsey. We appreciate your trust in us, and we'll make sure to pass on the kind words! Thank you for continuing to visit us, we will make note of our prices. We aim to be as transparent and fair as possible, but always know there are areas where we can improve. Come again soon!

December 06, 2023

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I liked the service at this dealership very much but strongly resent manipulative surveys which require comments in addition to ratings. More

by jguss
Service Price Transparency
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Recommend Dealer
Yes
Dec 07, 2023

BMW of Ramsey responded

Hello! We appreciate your feedback and are glad to know you enjoyed our service at BMW of Ramsey. We'll take note about the survey process - we aim for it to be as straightforward as possible. Thanks again and come again soon!

December 05, 2023

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Great appointment, quick service and done on time. Plus a full charge for my EV! More

by SPEC308
Service Price Transparency
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Recommend Dealer
Yes
Dec 05, 2023

BMW of Ramsey responded

Hello! Thank you for taking the time to leave us a review. It's great to hear that you had an awesome appointment and experienced great service at BMW of Ramsey! Enjoy your fully charged EV and come again soon!

December 03, 2023

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Employee Rating

Jason was very detail orientated. He kept me informed throughout the service. Two thumbs up More

by Sher749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ted Contoleon

Dec 04, 2023

BMW of Ramsey responded

Hello! Thanks for taking the time to let us know that Jason was very detail oriented and kept you informed throughout the process. We are so happy to have earned your two thumbs up! We hope to see you again at BMW of Ramsey!

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