Jason Vandermolen | Page 24

I would love to say that this time, like all the previous, was great BUT 1 piece of work was not done as requested. I spotted the issue on the quote and brought this to Jason's attention. To his cre previous, was great BUT 1 piece of work was not done as requested. I spotted the issue on the quote and brought this to Jason's attention. To his credit he did check with the techician and said that the work would be done as requested, not as written up. Fine. After we paid for the work and brought the car home I checked on that piece of work and lo and behold, it was not done as requested. I contacted Jason and he immediately, to his credit, understood the mistake and scheduled for us to bring the car back to have the oversight fixed. A bit of a pain butI can trust Jason to always make it right. More

by RobertAndTerry Verified Customer Verified Customer

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Horrible horrible experience. Rude, unhelpful, and deceitful. I have never had this bad of an experience with any business I’ve ever deal with. Horrible experience. deceitful. I have never had this bad of an experience with any business I’ve ever deal with. Horrible experience. More

by j112256 Verified Customer Verified Customer

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This was the first time I used the service dept other than to have a recall repair done. Everything was great. If there is one thing that was aggravating it was the approx. 4 hour wait to change front br than to have a recall repair done. Everything was great. If there is one thing that was aggravating it was the approx. 4 hour wait to change front brakes & replace a belt. I don't know how long that normally takes, but it seemed excessively long to me. Everything else was great. Nice staff. Nice waiting area. Price was reasonable. I'll come back when it's time for next oil change. More

by LINRPOR Verified Customer Verified Customer

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Purchased our first Equinox in December of 2015. At every service I was treated like everyone cared about me and my vehicle. My confidence in the service could not be greater. I will continue enjoy th every service I was treated like everyone cared about me and my vehicle. My confidence in the service could not be greater. I will continue enjoy the service at Northwest Chevrolet with my new Equinox! More

by donschmi1952 Verified Customer Verified Customer

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WE ARE ALWAYS TREATED IN A FIRST CLASS MANNER BY THE FOLKS IN THE N. W. GMC SHOP. IT I S SUCH A PLEASUREMTO DRIVE IN AND have Friendly, kind folks to greet us. You see hold before very proud of al FOLKS IN THE N. W. GMC SHOP. IT I S SUCH A PLEASUREMTO DRIVE IN AND have Friendly, kind folks to greet us. You see hold before very proud of all your Employees.....HATS OFF TO YOU! DOUG AND EMMARY CHAPPLE More

by DECHAPPLE DOUG & EMMARY Verified Customer Verified Customer

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Over the years Jason Vandermolen has been very helpful resolving my problems! When I arrive he greets me with " Rene how can I help you." He answers my phone calls promptly!! All his decisions have been resolving my problems! When I arrive he greets me with " Rene how can I help you." He answers my phone calls promptly!! All his decisions have been in my best interests!!! I want to thank him most sincerely ....Rene Bertheau More

by reneandsunny Verified Customer Verified Customer

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Good to work with and do great work, they take care of you and getter done!I appreciate the fact their always glad to wash the vehicle when there done. you and getter done!I appreciate the fact their always glad to wash the vehicle when there done. More

by 1DERFULL4ME Verified Customer Verified Customer

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good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job More

by brock.cory8 Verified Customer Verified Customer

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We bought our vehicle here and have consistently brought it in for servicing...why? Because of great work and people. Thank you very much folks it in for servicing...why? Because of great work and people. Thank you very much folks More

by RobertAndTerry Verified Customer Verified Customer

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Bad experience, maintenance manager “didn’t have time” to do the full work my car needed. Didn't bother scheduling me another day, just said maybe another day, knowing it was the last day of my warranty... n do the full work my car needed. Didn't bother scheduling me another day, just said maybe another day, knowing it was the last day of my warranty... now I’ll have to pay out of pocket. More

by billysims51 Verified Customer Verified Customer

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