Jason Vandermolen | Page 30

Service was great. Service was done on time. It would have been nice to have more comfortable sitting outside (there was one concrete bench, which I used----other customers needed to stand).. have been nice to have more comfortable sitting outside (there was one concrete bench, which I used----other customers needed to stand).. More

by andy81 Verified Customer Verified Customer

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Very timely; my vehicle service was completed on time. I appreciate the car wash and the vacuum, that is a really nice treat! Consistent service. appreciate the car wash and the vacuum, that is a really nice treat! Consistent service. More

by quirky.jane Verified Customer Verified Customer

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The staff is very efficient, helpful and personable! They are knowledgeable and answer or find the answer for any questions I have about my hybrid vehicle. Thanks for your good service! are knowledgeable and answer or find the answer for any questions I have about my hybrid vehicle. Thanks for your good service! More

by EFAYERND Verified Customer Verified Customer

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Sansom Lo is very knowledgeable in the EV department and assists in setting up new features quite well. The entire staff is always friendly and ready to help in any way. assists in setting up new features quite well. The entire staff is always friendly and ready to help in any way. More

by virgilgeer Verified Customer Verified Customer

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There was a big lack of communication. I also feel that if the major repair that was done on my car was covered under warranty then the diagnostic (that I was supposed to receive 10% off and didn’t) should if the major repair that was done on my car was covered under warranty then the diagnostic (that I was supposed to receive 10% off and didn’t) should have been covered as well. I was also a little annoyed that I returned the loaner cars (that I finally received after bringing my car in a few times, and being without a car for two days) with more gas then I was given, but my car was returned to me on empty. Additionally, when we have our cars serviced at other shops we receive it back cleaned, especially with COVID. I will say that I was thankful that after given a smaller loaner (without a timeframe of when my car would be returned) I was given a loaner that was larger for preplaned vacation when I still didn’t have my car back. More

by JENNILEE80 Verified Customer Verified Customer

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Very professional brought my Canyon in for shutter under load Jason listened what I had to say about the condition and made me feel welcomed and kept me informed on progress. load Jason listened what I had to say about the condition and made me feel welcomed and kept me informed on progress. More

by gsgilbee Verified Customer Verified Customer

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Northwest Chevrolet Buick GMC Cadillac of Bellingham provided excellent customer service as they have always done! Thank you Jen and NW Chevrolet for always taking care! provided excellent customer service as they have always done! Thank you Jen and NW Chevrolet for always taking care! More

by spain7557 Verified Customer Verified Customer

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Got our vehicle in promptly and diagnosed. Communicated that it would take a few days to order part and repair, and the time frame promised was met with the repair and while in the shop other items were di that it would take a few days to order part and repair, and the time frame promised was met with the repair and while in the shop other items were diagnosed and tended to. Hopefully going into the fall our vehicle is in good running order. More

by star Verified Customer Verified Customer

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I would say that they are like any other dealership. I wish I had done more research on my existing trade as I got a very low offer that I accepted. So that is on me. The car I bought had some issues and wish I had done more research on my existing trade as I got a very low offer that I accepted. So that is on me. The car I bought had some issues and I think they do not inspect the vehicles they sell like they say they do. One example is I had to replace the cabin air filter that looked as old as the truck itself and had some other issues that they actually took care of for me free of charge. Still a couple things to address with the warranty I bought. With that being said the manager is very nice and has been on top of my issues and very helpful. So I think overall it was a good purchase and they will help if anything major was to come up. More

by nulin Verified Customer Verified Customer

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Had an intermittent issue that service department was unsure if they could diagnose; however they did. Vehicle was in and out in a timely manner with good communication on diagnosis and repair. unsure if they could diagnose; however they did. Vehicle was in and out in a timely manner with good communication on diagnosis and repair. More

by star Verified Customer Verified Customer

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