Jason Wright | Page 6

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words regarding your experience with us here at Cumberland Chrysler Dodge Jeep Ram. We are thrilled that our team was able to accommodate all of your questions in a timely manner. Our team puts customer service and satisfaction first and it is our pleasure to assist you. We hope that you continue to be satisfied with the work we provide, and if there is anything else we can do, please don't hesitate to reach out.

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us this review, and for selecting Cumberland Chrysler Dodge Jeep Ram! We’re thrilled to hear that our staff was accommodating and able to get your vehicle fixed quickly. We strive to provide excellent customer service at Cumberland Chrysler, and your feedback is greatly appreciated. We hope to see you again soon for all of your vehicular needs!

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave your review, Dennis! We strive to provide top-notch customer service at all times and it's great to have such positive feedback. Joseph is fantastic and I'm sure will be thrilled with your kind words! We hope that you had saved a successful experience with us and that we will be seeing you again for future vehicle maintenance needs. Have a wonderful day!

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for leaving your review and taking the time to speak about your experience with our Cumberland Chrysler Dodge Jeep Ram Express Service on Monday. We are very pleased to hear that you found our battery change service quick and efficient, despite the cost. We strive to make each one of our customers' experiences unique, and we thank you for choosing our Express Service to take care of your needs. It is always our pleasure to serve you and we hope that you stop by again soon!

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your detailed and positive review of Cumberland Chrysler Dodge Jeep Ram! We are so glad that you experienced a quick and complete service, even without an appointment. It's wonderful to hear that our team was professional and treated you with respect- we value excellent customer care here greatly! We hope that the next time you need car services, you will come back and visit us again. Thank you for your business, and have a great day!

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your excellent review of Cumberland Chrysler Dodge Jeep Ram! We are delighted to know that you experienced our superior service when it came to changing the fuel filters on your diesel. We strive to serve each customer with excellence and professionalism, and we are so glad that these qualities shined through. Our team takes great pride in providing our customers with quick and efficient services, and we are thrilled that your visit was a positive one. Thank you for choosing us for your automotive needs!

Cumberland Chrysler Dodge Jeep Ram responded

At Cumberland Chrysler Dodge Jeep Ram, we appreciate every customer that chooses to work with us. We are thrilled to hear that your experience was a pleasant one and you were able to get your car ready for another year of fun driving! Our staff is dedicated in providing our customers the best service possible for their vehicles and it's wonderful to see our hard work paid off. Thank you for leaving such a positive review. We look forward to continuing to serve you in the future.

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for sharing your review of your experience here at Cumberland Chrysler Dodge Jeep Ram. It's fortunate for both of us that you noticed the check engine light and brought it back in right away to receive the necessary service. We take pride in our service center and want to apologize for this mistake. We know how important it is to keep your car running properly, and that’s why we're more than happy to cover the cost associated with cleaning off any remaining oil from your engine as well as fixing the loose oil filter cap. Thank you again for bringing this issue to our attention, and please don't hesitate to contact us if there's anything else we can do for you.

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram and for taking the time to leave us this kind review. We are glad that your experience was a positive one and that our staff was able to provide helpful service. It is important to us that our customers feel comfortable while they're here, so we appreciate you noting the convenience of the waiting room and complimentary coffee. We look forward to seeing you again in the future!

Cumberland Chrysler Dodge Jeep Ram responded

We are so glad to hear you enjoyed your experience with us at Cumberland Chrysler Dodge Jeep Ram! It was an absolute pleasure having you as a guest here, and we thank you for taking the time to provide us with your positive review. We work hard to ensure every one of our customers' needs is met in a timely and courteous manner. Your kind words are the best way we can measure our success. Thank you again for your kindness and loyalty!