Jason Wright
Jason Wright at Cumberland Chrysler Dodge Jeep Ram

Jason Wright | Page 5

Service Manager

Cumberland Chrysler Dodge Jeep Ram

1550 Interstate Dr
Cookeville, TN 38501

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124 Reviews
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124 Reviews

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124 Reviews of Jason Wright

July 21, 2023

Dealership Rating
Employee Rating

Great and friendly people to work with will definitely use them again Excellent work as well More

by martymccaleb64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for the kind words, we appreciate it! We are pleased that you found our staff to be friendly and that our work was excellent. Taking care of our customers is our top priority and we're glad we met your expectations in that regard. We look forward to seeing you at Cumberland Chrysler Dodge Jeep Ram again soon!

July 18, 2023

Dealership Rating
Employee Rating

We've always had good service and would recommend Cumberland to anyone. Wait time was at a minimum this time. More

by GRANNYPUNKIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experiences at Cumberland Chrysler Dodge Jeep Ram with us, and for recommending our business to others. It means a great deal when our customers show their loyalty and share their positive feedback. We are very pleased to hear that your wait time was minimal on this visit, and we will continue working hard to ensure customer satisfaction is our top priority. We appreciate and value all of the feedback we receive from our loyal customers, and look forward to seeing you next time!

July 17, 2023

Dealership Rating
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The people who work at this dealership are always friendly and helpful. I have bought and have my truck serviced at this dealership and have now just ordered my third vehicle here. More

by REB0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your awesome feedback, we really appreciate it! We are so happy to have had you choose Cumberland Chrysler Dodge Jeep Ram for all three of your vehicles. It's a pleasure to hear that our team provided friendly and helpful service during each experience and made it a positive one. We hope that the third vehicle brings you lots of joy and look forward to servicing this one too! Please don't hesitate to contact us if you ever need any assistance or advice on how best to take care of your vehicle.

July 17, 2023

Dealership Rating
Employee Rating

Very polite and curious. They try to ensure that your vehicle is taken care of in a professional manner. More

by mcdowellmatthew446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram for your vehicle needs. We truly appreciate your feedback and are pleased to hear that our team was able to provide a polite and courteous experience. Our team works hard to ensure that our customers are taken care of in the best and most professional manner possible, so we're glad you noticed that. If there's anything else we can do to make your experience better, please let us know. Thanks again for taking the time to provide us with your review.

July 16, 2023

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Employee Rating

Love them, they always do such a great job. Thank you for all you do. More

by RONDA_GORE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Corner

Jul 25, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words. We are so glad that we could provide a great experience every time. At Cumberland Chrysler Dodge Jeep Ram, your satisfaction is our top priority and we really appreciate that you took the time to leave us such a great review. We look forward to seeing you again soon!

July 15, 2023

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Employee Rating

The entire service department treated me with courtesy and respect. They were attentive to my concerns and worked hard to get my Jeep Wrangler running like new! More

by SARAHBSCOGGINS
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Service Time
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Recommend Dealer
Yes
Jul 25, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us such a glowing review! We appreciate you choosing Cumberland Chrysler Dodge Jeep Ram for your service needs. We are so glad that our service department was able to make sure your Jeep Wrangler was running like new. Our staff truly prides themselves on being courteous, respectful, and attentive to every customer who comes through our doors. We hope that you can come back and visit us again soon. Thank you for your kind words!

July 14, 2023

Dealership Rating
Employee Rating

Charged me $590 to replace a thermostat and do a five minutes check drive. Vehicle is still overheating.... More

by mr.hank
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jul 25, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave your feedback, we appreciate it! We understand that you are not satisfied with the work we performed on your vehicle, and we apologize for any inconvenience this may have caused. It is our top priority to provide the highest quality service possible so that our customers can rely on their cars to function properly and enjoy a safe driving experience. Our Service Team at Cumberland Chrysler Dodge Jeep Ram are specialists in diagnosing and resolving automotive problems, and we will evaluate your vehicle again at no extra charge to ensure proper repair. Please contact us as 931-520-4121 should you feel a phone call would be helpful.

July 14, 2023

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Always helpful and professional. Wonderful employees who care about people. Great experience trading in for a new Jeep. More

by ALLI220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Callis, Mark Shirk

Jul 25, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your review. We're so glad to hear of your great trading experience at Cumberland Chrysler Doge Jeep Ram and delighted that our team was helpful and professional. Our team has a passion for helping people get the car they love, something we know comes through in their interactions with our customers. We are always learning ways to increase our level of competence and service, so your kind words mean a lot to us. Thank you again for taking the time to share your review! We look forward to seeing you in the future with all your automotive needs.

July 11, 2023

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Employee Rating

Quality service. Good people. My only criticism is that it took a few weeks to get my truck, which wouldn’t start, serviced. Although I understand there is a nationwi More

by JPS
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for the five-star rating. We appreciate your understanding that there's a nationwide shortage of automobile technicians - we're very lucky to have such great talent on the team here at Cumberland Chrysler Dodge Jeep Ram. We're glad to hear that it was worth the wait in terms of service and that the staff here were friendly and pleasant. Our top priority is making sure you're satisfied with your experience when choosing us for your service needs, and we apologize if it took longer than expected this time. Thanks again for leaving us feedback!

July 11, 2023

Dealership Rating
Employee Rating

I am impressed with the work they did. I was expecting a much worse outcome but they were very honest with what needed done. Very friendly! Advised me as to what was wrong and what they d More

by lfisk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The guy who did the work!

Jul 25, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to review your experience with Cumberland Chrysler Dodge Jeep Ram! We work hard and are happy to hear that you were both pleased and impressed with the work done on your vehicle. We're proud to provide quality service as well as genuine advice. It is essential to us that our customers feel taken care of and we are delighted that's been the case for you. We strive to make sure all of our guests leave feeling confident in their decision, as well as leaving with a safe car. Thank you again for such kind words; we appreciate it! Don't hesitate to come back in if there's ever anything else we can do.

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