Jasper Marino
Jasper Marino at Castle Chevrolet of Villa Park
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Jasper Marino | Page 3

Sales & Leasing Professional

Castle Chevrolet of Villa Park

400 E Roosevelt Rd
Villa Park, IL 60181

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43 Reviews

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43 Reviews

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43 Reviews of Jasper Marino

June 07, 2018

Dealership Rating
Employee Rating

Overall a good experience Definitely a helpful team at Castle. Got me in and out of there relatively quickly. I think the only negative thing is that I wish they would have com More

by TraderJay18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 08, 2018

Castle Chevrolet of Villa Park responded

We're glad to hear that our team got you in and out quickly and that the trade process was easy. Thank you for your feedback on ways we can improve as we are always looking for ways to better the customer experience. However, we are sorry to have missed the mark there for your experience. It's great that Jasper was honest and easy to work with and we appreciate your recommendation of our dealership. Please let us know of any future needs!

June 01, 2018

Dealership Rating
Employee Rating

Always a pleasure This is my second purchase at castle and I'm always treated like family. Wouldn't go anywhere else. Everyone truly does look out for your best interes More

by Jrocio13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 01, 2018

Castle Chevrolet of Villa Park responded

We appreciate you coming back to Castle for your second purchase here and are so glad this experience stayed consistent with you leaving satisfied! Thank you for your kind words and we look forward to serving next time you're in!

May 23, 2018

Dealership Rating
Employee Rating

Excelent service! Was more than satisfied with the service! The customer service I received was more than what I could have asked for. Going into this appointment was a bit nerve racking due to it being my firt More

by yflore6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Clemente Garibay

May 25, 2018

Castle Chevrolet of Villa Park responded

We're pleased to hear that our team made your experience a pleasant one and ensured that you were comfortable with your car purchase! Thank you for coming to Castle Chevrolet for your needs and for sharing your kind review on doing so. We appreciate your business and hope you are enjoying your new car!

May 11, 2018

Dealership Rating
Employee Rating

Very fast, efficient, and friendly. I came in and test drove a car and every one was very accommodating and friendly. Their pace is fast and every person I meant was great. Loved doing More

by Gymshoe707
Recommend Dealer
Yes

Other Employees Tagged: Joe O'Neill, Patrick Wells

May 18, 2018

Castle Chevrolet of Villa Park responded

Thank you for coming to our dealership for your needs and for sharing your review on doing so! We're glad our team made your experience a positive one.

March 29, 2018

Dealership Rating
Employee Rating

bait and switch Online advertised prices change once you walk through the door. Cars advertised brand new have 2500 miles on them, when asking that we want a new car More

by car
Customer Service
Friendliness
Price
Recommend Dealer
No
Apr 03, 2018

Castle Chevrolet of Villa Park responded

We're sorry to hear that we could not come to an agreement on pricing while you were in. We never want a customer to feel misled and we do our best to find a car to match their needs.

March 24, 2018

Dealership Rating
Employee Rating

Highly satisfied Great experience Jasper treated me with outstanding customer service. I felt welcomed as soon as a came into dealer. The staff here are very friend More

by Carmenp12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 03, 2018

Castle Chevrolet of Villa Park responded

We're glad to hear that Jasper was friendly and helpful and we appreciate you sharing your feedback!

March 21, 2018

Dealership Rating
Employee Rating

March 19 I was treated kindly even though I am a difficult buyer and was in a hurry. All went well. I have already recommended to others.. More

by Jones2416
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 02, 2018

Castle Chevrolet of Villa Park responded

We're so glad to hear it and we appreciate your recommendation!

March 09, 2018

Dealership Rating
Employee Rating

Bought my car here New car in 90 minutes! Shopped ahead of time on line, made an appointment, arrived early, the car was ready and so was the sales team. Fast, friendly, More

by New car buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nikki Grigsby

Mar 15, 2018

Castle Chevrolet of Villa Park responded

Wow! What great feedback. We're glad you were in and out so quickly and left satisfied with your experience. Thank you for coming to Castle for your purchase and we hope you enjoy it!

February 21, 2018

Dealership Rating
Employee Rating

Glad I came back. Second purchase in last 5 years. Went back to Jasper. I trust him and he always has the customer first. There's no he and things move quickly. More

by LOUIS QUILICI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 21, 2018

Castle Chevrolet of Villa Park responded

Thank you for your trust in Jasper and for your return to purchase another vehicle here at Castle Chevrolet! We're glad to hear that your experience was a positive one and we hope you enjoy your new car!

February 07, 2018

Dealership Rating
Employee Rating

Chevy trax Jasper made the purchase of the trax easy and it did not take hours to complete. I will be back when we need another new car. More

by Marietrax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe O'Neill, Dan Brazil

Feb 08, 2018

Castle Chevrolet of Villa Park responded

We're glad that Jasper made your Trax purchase and easy and quick one! Thank you for coming to Castle for your purchase and we look forward to having you back in the future.

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