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Javier Cruz
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58 Reviews
Dealership Experience
6 yrs, 10 mos
Industry Experience
12 yrs, 3 mos
Specialties & Trainings
2024 Consumer Satisfaction Award - 3 Years in a row
2024 Outlander PHEV Expert Certified
2024 Outlander Expert Certified
2024 Certified Pre-Owned Specialist
2024 Master Certified Product Specialist
2024 Customer Satisfaction Award - DealerRater
2023 Customer Satisfaction Award - DealerRater
2018 Master Certified Product Specialist
2018 Certified Pre-Owned Specialist
Q1 - 2018 #1 Sales Satisfaction Dealer in the District
Q2 - 2018 #1 Sales Satisfaction Dealer in the District
Q3 - 2018 Highest Customer Experience Award
2019 Master Certified Product Specialist
Q1 - 2019 #1 Sales Satisfaction Dealer in the District
2019 Certified Pre-Owned Specialist
Q1 - 2020 #1 Sales Satisfaction Dealer in the District
2020 Master Certified Product Specialist
2020 Certified Pre-Owned Specialist
2021 Master Certified Product Specialist
2021 Certified Pre-Owned Specialist
Q2 - 2021 Highest Customer Experience Award
Q3 - 2021 Highest Customer Experience Award
2022 Master Certified Product Specialist
2022 Certified Pre-Owned Specialist
2022 Outlander PHEV Expert Certified
2022 Outlander Expert Certified
Q3 - 2022 Highest Customer Experience Award
Q4 - 2022 Highest Customer Experience Award
2023 Outlander PHEV Expert Certified
2023 Outlander Expert Certified
2023 Certified Pre-Owned Specialist
2023 Master Certified Product Specialist
Q1 - 2023 Highest Customer Experience Award
Employee Video
58 Reviews
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58 Reviews of Javier Cruz
April 30, 2025
Everyone at the dealership took extra time to help me get the car I wanted, and go over all the details. the car I wanted, and go over all the details. More
by Carol Coleman
Verified CustomerOther Employees Tagged: Dominic Tesoro, Sean Wilson
April 27, 2025
Good service and communications when buying a car. Bought from Lakeland dealership because, Fort Myers dealership was $2,500 higher priced. Bought from Lakeland dealership because, Fort Myers dealership was $2,500 higher priced. More
by ezgoingman53
Other Employees Tagged: Dominic Tesoro, James Sheffield
April 26, 2025
Dealership was nice and clean. Javier was very helpful getting me and my Mom into our new Outlanders. We are enjoying our vehicles! Javier was very helpful getting me and my Mom into our new Outlanders. We are enjoying our vehicles! More
by Frank
Other Employees Tagged: Dominic Tesoro, James Sheffield, Jordan Rice, Sean Wilson, Milton Lopez, Liza Fernandez
April 25, 2025
Really good custumer service I recomend to any one who wants to buy a car wants to buy a car More
by charias8
Other Employees Tagged: Dominic Tesoro, James Sheffield, Jordan Rice, Milton Lopez, Liza Fernandez
April 24, 2025
I checked Fort Myers dealership and they were $2,500 higher price on thier cars. Seen on the web site Lakeland dealership had vehicles lower in price. That's why I bought a vehicle from the Lakeland dea higher price on thier cars. Seen on the web site Lakeland dealership had vehicles lower in price. That's why I bought a vehicle from the Lakeland dealership. More
by ezgoingman53
Other Employees Tagged: Dominic Tesoro, James Sheffield
April 23, 2025
Great service and didn’t keep us too long. We were in and out in 2 hrs We were in and out in 2 hrs More
by jojofarley
Other Employees Tagged: Dominic Tesoro, James Sheffield, Jordan Rice, Sean Wilson, Milton Lopez, Liza Fernandez
March 25, 2025
Great experience, great service, great cars. Fast and easy process. Jenkins Mitsubishi is the way to go. Fast and easy process. Jenkins Mitsubishi is the way to go. More
by lenny.johnson863
Other Employees Tagged: Dominic Tesoro, James Sheffield, Jordan Rice, Sean Wilson, Milton Lopez, Liza Fernandez , Ricardo Vargas, Haylee Wells
March 09, 2025
Javier was good natured and smart enough to see that we wanted to purchase a car and be on our way as quickly as possible. It was the fastest time and that is much appreciated. wanted to purchase a car and be on our way as quickly as possible. It was the fastest time and that is much appreciated. More
by dwreusch
Other Employees Tagged: James Sheffield
March 08, 2025
After everything with getting the deal done , delivery, walk around etc - two weeks later I have not received my copies of the paperwork. I have to chase them for my paperwork. Not good people walk around etc - two weeks later I have not received my copies of the paperwork. I have to chase them for my paperwork. Not good people More
by danielcovitz40
Other Employees Tagged: James Sheffield
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