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Javier Cruz
63 Reviews
Dealership Experience
7 yrs, 9 mos
Industry Experience
13 yrs, 2 mos
Specialties & Trainings
2026 Consumer Satisfaction Award - 5 Years in a row
2026 Eclipse Cross Expert Certified
2026 Certified Pre-Owned Specialist
2026 Outlander Expert Certified
2026 Outlander Sport Expert Certified
2026 Master Certified Product Specialist
2025 Outlander Sport Expert Certified
2025 Eclipse Cross Expert Certified
2025 Consumer Satisfaction Award - 4 Years in a row
2025 Customer Satisfaction Award - DealerRater
Q1 - 2025 Highest Customer Experience Award
Q4 - 2025 Highest Customer Experience Award
2025 Outlander PHEV Expert Certified
2025 Outlander Expert Certified
2025 Certified Pre-Owned Specialist
2025 Master Certified Product Specialist
2024 Consumer Satisfaction Award - 3 Years in a row
2024 Outlander PHEV Expert Certified
2024 Outlander Expert Certified
2024 Certified Pre-Owned Specialist
2024 Master Certified Product Specialist
2024 Customer Satisfaction Award - DealerRater
2023 Customer Satisfaction Award - DealerRater
2018 Master Certified Product Specialist
2018 Certified Pre-Owned Specialist
Q1 - 2018 #1 Sales Satisfaction Dealer in the District
Q2 - 2018 #1 Sales Satisfaction Dealer in the District
Q3 - 2018 Highest Customer Experience Award
2019 Master Certified Product Specialist
Q1 - 2019 #1 Sales Satisfaction Dealer in the District
2019 Certified Pre-Owned Specialist
Q1 - 2020 #1 Sales Satisfaction Dealer in the District
2020 Master Certified Product Specialist
2020 Certified Pre-Owned Specialist
2021 Master Certified Product Specialist
2021 Certified Pre-Owned Specialist
Q2 - 2021 Highest Customer Experience Award
Q3 - 2021 Highest Customer Experience Award
2022 Master Certified Product Specialist
2022 Certified Pre-Owned Specialist
2022 Outlander PHEV Expert Certified
2022 Outlander Expert Certified
Q3 - 2022 Highest Customer Experience Award
Q4 - 2022 Highest Customer Experience Award
2023 Outlander PHEV Expert Certified
2023 Outlander Expert Certified
2023 Certified Pre-Owned Specialist
2023 Master Certified Product Specialist
Q1 - 2023 Highest Customer Experience Award
Languages Spoken
English
Spanish
Employee Video
63 Reviews
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63 Reviews of Javier Cruz
April 24, 2025
I checked Fort Myers dealership and they were $2,500 higher price on thier cars. Seen on the web site Lakeland dealership had vehicles lower in price. That's why I bought a vehicle from the Lakeland dea higher price on thier cars. Seen on the web site Lakeland dealership had vehicles lower in price. That's why I bought a vehicle from the Lakeland dealership. More
by ezgoingman53
Verified CustomerOther Employees Tagged: Dominic Tesoro , James Sheffield
April 23, 2025
Great service and didn’t keep us too long. We were in and out in 2 hrs We were in and out in 2 hrs More
by jojofarley
Other Employees Tagged: Dominic Tesoro, Sean Wilson, Milton Lopez, Liza Fernandez , Jordan Rice, James Sheffield
March 25, 2025
Great experience, great service, great cars. Fast and easy process. Jenkins Mitsubishi is the way to go. Fast and easy process. Jenkins Mitsubishi is the way to go. More
by lenny.johnson863
Other Employees Tagged: Dominic Tesoro, Sean Wilson, Milton Lopez, Liza Fernandez , Jordan Rice, James Sheffield, Ricardo Vargas, Haylee Wells
March 09, 2025
Javier was good natured and smart enough to see that we wanted to purchase a car and be on our way as quickly as possible. It was the fastest time and that is much appreciated. wanted to purchase a car and be on our way as quickly as possible. It was the fastest time and that is much appreciated. More
by dwreusch
Other Employees Tagged: James Sheffield
March 08, 2025
After everything with getting the deal done , delivery, walk around etc - two weeks later I have not received my copies of the paperwork. I have to chase them for my paperwork. Not good people walk around etc - two weeks later I have not received my copies of the paperwork. I have to chase them for my paperwork. Not good people More
by danielcovitz40
Other Employees Tagged: James Sheffield
March 05, 2025
The process was very quick compared to my previous experiences. All those involved were very polite and helpful. experiences. All those involved were very polite and helpful. More
by murfa10a
Other Employees Tagged: Sean Wilson
February 13, 2025
Very fast, friendly, and everything was done accurately and effectively. Everyone was very helpful and I had an amazing experience! Thank you, Sean! and effectively. Everyone was very helpful and I had an amazing experience! Thank you, Sean! More
by AvilesNAdrianna
Other Employees Tagged: Dominic Tesoro, Sean Wilson, Milton Lopez, Liza Fernandez , Jordan Rice, James Sheffield, Ricardo Vargas, Haylee Wells
February 05, 2025
Great experience when buying my new ride! I showed up ready and had everything ready to trade in my old ride and buy a new one. They made the process easy gave me a great deal and gave me a b I showed up ready and had everything ready to trade in my old ride and buy a new one. They made the process easy gave me a great deal and gave me a better payment than I was making. Overall I appreciate that the process was fast as one tactic I've seen from other dealers is making you wait hours to leave with keys in hand and you didn't. Plus I got to buy my first brand new vehicle from y'all! More
by Otto Hopkins
Other Employees Tagged: Dominic Tesoro, Sean Wilson, Milton Lopez, Liza Fernandez , Jordan Rice, James Sheffield, Ricardo Vargas, Haylee Wells
January 16, 2025
The dealership was professional, pleasant, accommodating to our needs and provided a smooth purchase experience for our new vehicle. Everyone was very helpful with all of our questions and needs. We would to our needs and provided a smooth purchase experience for our new vehicle. Everyone was very helpful with all of our questions and needs. We would recommend them highly. More
by quiltluva77
Other Employees Tagged: Dominic Tesoro , James Sheffield
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