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Javier Cruz
Javier Cruz at Jenkins Mitsubishi

Javier Cruz

Service Advisor

Jenkins Mitsubishi

4315 U.S. Highway 98 N
Lakeland, FL 33809

Contact Me
5.0
62 Reviews

Dealership Experience

7 yrs, 3 mos

Industry Experience

12 yrs, 8 mos

Specialties & Trainings

2024 Consumer Satisfaction Award - 3 Years in a row

2024 Outlander PHEV Expert Certified

View more specialties & trainings

Employee Video

5.0

62 Reviews

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62 Reviews of Javier Cruz

October 14, 2025

Dealership Rating
Employee Rating

Excellent attention, no wait time, Milton is the best seller ever, I will recommend for everyone More

by ALBERTO.CORTEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Milton Lopez

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Oct 17, 2025

Jenkins Mitsubishi responded

Thank you for your kind words and recommendation! Our team works hard to provide exceptional service. We're thrilled to hear you had a positive experience with Milton. We appreciate your support and look forward to serving you again in the future!

October 11, 2025

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Employee Rating

Easy to work with. Tries hard to satisfy the customer. Service department is very speedy. More

by jackie_weeks
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alex Orbe

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Oct 14, 2025

Jenkins Mitsubishi responded

Thank you for your kind review! We strive to go above and beyond for our customers and are thrilled to hear that our service department was able to meet your needs quickly. We appreciate your business and look forward to working with you again in the future.

July 16, 2025

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Employee Rating

Everyone that I have come in contact with at Jenkins Mitsubishi has been helpful and friendly. More

by CGREENE275
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Tesoro, Milton Lopez

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Jul 31, 2025

Jenkins Mitsubishi responded

Thank you for the kind words! We're so glad to hear that every interaction you've had with our team at Jenkins Mitsubishi has been positive. We truly appreciate your support and look forward to seeing you again!

May 05, 2025

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Employee Rating

Great location, very polite and helpful people. Great selection of vehicles. Clean atmosphere. Very helpful in helping us find a car . More

by aliciabade448
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Nouel, James Sheffield, Sean Wilson

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Oct 02, 2025

Jenkins Mitsubishi responded

Thank you for your kind words! We take pride in providing excellent customer service and a wide variety of vehicles to choose from. We're glad we could assist you in finding the perfect car.

April 30, 2025

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Employee Rating

Everyone at the dealership took extra time to help me get the car I wanted, and go over all the details. More

by Carol Coleman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Tesoro, Sean Wilson

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Oct 02, 2025

Jenkins Mitsubishi responded

We are so glad to hear that our team went the extra mile to ensure you got the car of your dreams! We strive to provide exceptional service and thorough explanations for our valued customers. Thank you for choosing us! #customerfirst #bettertogether

April 27, 2025

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Employee Rating

Good service and communications when buying a car. Bought from Lakeland dealership because, Fort Myers dealership was $2,500 higher priced. More

by ezgoingman53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Tesoro, James Sheffield

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Oct 02, 2025

Jenkins Mitsubishi responded

Thank you for choosing Lakeland dealership for your car purchase! We are thrilled we could provide you with great service and communication. We take pride in offering competitive prices and we are grateful for your business. Happy driving! 🚘 #LakelandDealership #GreatService #BestPrices

April 26, 2025

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Employee Rating

Dealership was nice and clean. Javier was very helpful getting me and my Mom into our new Outlanders. We are enjoying our vehicles! More

by Frank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Tesoro, James Sheffield, Jordan Rice, Sean Wilson, Milton Lopez, Liza Fernandez

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Oct 02, 2025

Jenkins Mitsubishi responded

Thank you for choosing our dealership and sharing your positive experience with Javier! We are thrilled to have helped you and your mom find your new Outlanders. Happy driving! 🚗😃

April 25, 2025

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Employee Rating

Really good custumer service I recomend to any one who wants to buy a car More

by charias8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Tesoro, James Sheffield, Jordan Rice, Milton Lopez, Liza Fernandez

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Oct 02, 2025

Jenkins Mitsubishi responded

Thank you for your kind words and recommendation! We strive to provide top-notch customer service to all of our clients, and we are glad to hear that you had a positive experience with us when purchasing your car. It was a pleasure to assist you and we look forward to serving you in the future.

April 24, 2025

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Employee Rating

I checked Fort Myers dealership and they were $2,500 higher price on thier cars. Seen on the web site Lakeland dealership had vehicles lower in price. That's why I bought a vehicle from the Lakeland dea More

by ezgoingman53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Tesoro, James Sheffield

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Oct 02, 2025

Jenkins Mitsubishi responded

Thank you for choosing our Lakeland dealership! We strive to provide the best prices and selection for our customers. We appreciate your business and hope you enjoy your new vehicle!

April 23, 2025

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Employee Rating

Great service and didn’t keep us too long. We were in and out in 2 hrs More

by jojofarley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Tesoro, James Sheffield, Jordan Rice, Sean Wilson, Milton Lopez, Liza Fernandez

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Oct 02, 2025

Jenkins Mitsubishi responded

"Thank you so much for your kind words! We're thrilled to hear that our service was efficient and met your expectations. We hope to see you again soon!" #happycustomers #efficient #fastservice

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