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Javier Cruz
Javier Cruz at Jenkins Mitsubishi

Javier Cruz | Page 3

Service Advisor

Jenkins Mitsubishi

4315 U.S. Highway 98 N
Lakeland, FL 33809

Contact Me
5.0
63 Reviews

Dealership Experience

7 yrs, 9 mos

Industry Experience

13 yrs, 2 mos

Specialties & Trainings

2026 Consumer Satisfaction Award - 5 Years in a row

2026 Eclipse Cross Expert Certified

View more specialties & trainings

Languages Spoken

English English

Spanish Spanish

Employee Video

5.0

63 Reviews

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63 Reviews of Javier Cruz

January 16, 2025

Dealership Rating
Employee Rating

It was a pretty good experience overall. Everyone was honest and not push so we were glad we drove over an hour to buy from you More

by goteron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Wilson , James Sheffield

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Jan 19, 2025

Jenkins Mitsubishi responded

Hi, Thank you for sharing your experience! We're thrilled to hear that you felt comfortable and appreciated the honesty and no-pressure approach. We truly value your trust and look forward to assisting you again in the future!

December 29, 2024

Dealership Rating
Employee Rating

I was looking for an inexpensive commuter car. The service and empathy of the team was amazing. 100% Recommend More

by andreagostini71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Wilson

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Dec 29, 2024

Jenkins Mitsubishi responded

Hi Andrea, Thank you for your wonderful feedback! We're thrilled to hear that our team made your car-buying experience so positive. We appreciate your recommendation and are glad we could help you find the right commuter car. Don't hesitate to reach out if you need anything else!

December 25, 2024

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Employee Rating

Xavier and James are great people if anyone is looking for a car go see Xavier at Jenkins Mitsubishi More

by wandalopezgarcia5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Sheffield

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Dec 26, 2024

Jenkins Mitsubishi responded

Hi Wanda, Thank you for sharing your experience! We're so glad to hear that Xavier and James provided excellent service. We truly appreciate your recommendation and look forward to serving you again in the future!

December 04, 2024

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Employee Rating

It was a pleasant and blessed experience with Javier Cruz and James. Thank you guys for your service! More

by danielmercado7771
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Sheffield

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Dec 05, 2024

Jenkins Mitsubishi responded

Thank you for the kind review, Daniel! We're so happy that Javier Cruz and James could provide you with such a pleasant experience. We appreciate your trust and hope to continue delivering excellent service!

December 04, 2024

Dealership Rating
Employee Rating

Javier was a true GOD send! Amazing customer service and he made my cR buying experience very rewarding. More

by tscottghns
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: James Sheffield

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Dec 05, 2024

Jenkins Mitsubishi responded

Thank you for your wonderful review! We’re thrilled to hear that Javier provided you with such amazing service and made your car-buying experience rewarding. We truly appreciate your kind words and are so glad we could help you find the perfect vehicle. Enjoy your new ride!

November 23, 2024

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Employee Rating

Javier Cruz was the best salesman. Got me in and out quickly withe a great deal within my budget. Please see him when you go get your new mitsubishi. I love it. More

by ulen06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Sheffield

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Nov 25, 2024

Jenkins Mitsubishi responded

Thank you for your kind feedback! We're so happy to hear that Javier Cruz provided you with excellent service and helped you find the perfect deal within your budget. We truly appreciate your recommendation and are thrilled you love your new Mitsubishi. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new ride!

November 13, 2024

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Employee Rating

Had a great experience all staff were friendly and helpful especially Liza and Dominic Thankyou for a stress free experience More

by ketchyst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Tesoro, Sierra Freudenthal, Sean Wilson, Milton Lopez, Liza Fernandez , Jordan Rice, James Sheffield, Ricardo Vargas, Haylee Wells

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Nov 14, 2024

Jenkins Mitsubishi responded

Hi, Thank you for your kind words! We're thrilled to hear that Liza and Dominic provided such a great experience. We appreciate your feedback and are happy we could make your visit stress-free!

November 07, 2024

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Employee Rating

Great staff. Very attentive and knowledgeable! I expected problems with an out of state purchase but my experience was wonderful. More

by vlmyers78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Tesoro

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Nov 08, 2024

Jenkins Mitsubishi responded

Hi, Thank you for your feedback! We’re thrilled to hear that our staff provided attentive and knowledgeable service, and that your out-of-state purchase experience went smoothly. We appreciate your business!

November 06, 2024

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Employee Rating

Muy complacida gracias a su vendedora estrella que me ayudo en todo mi proceso gracias More

by anaidrosa23gutierrez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Tesoro, Sean Wilson, Milton Lopez, Liza Fernandez , Jordan Rice, James Sheffield, Ricardo Vargas, Haylee Wells

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Nov 07, 2024

Jenkins Mitsubishi responded

¡Gracias por compartir tu experiencia! Nos alegra saber que nuestro equipo te brindó un excelente servicio. ¡Esperamos verte de nuevo pronto!

October 25, 2024

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Employee Rating

Our experience was like no other! Very professional & Helpful . We definitely will recommend our friends and family to purchase from this place! More

by jaimesdiana0530
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Tesoro, Milton Lopez

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Oct 25, 2024

Jenkins Mitsubishi responded

Thank you, Jaime! We're delighted to hear about your exceptional experience at Jenkins Mitsubishi. Your recommendation means a lot to us, and we look forward to serving your friends and family in the future!

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