Javier Cruz
Javier Cruz at Jenkins Mitsubishi

Javier Cruz | Page 6

Service Advisor

Jenkins Mitsubishi

4315 U.S. Highway 98 N
Lakeland, FL 33809

Contact Me
5.0
63 Reviews

Dealership Experience

7 yrs, 9 mos

Industry Experience

13 yrs, 2 mos

Specialties & Trainings

2026 Consumer Satisfaction Award - 5 Years in a row

2026 Eclipse Cross Expert Certified

View more specialties & trainings

Languages Spoken

English English

Spanish Spanish

Employee Video

5.0

63 Reviews

Write a Review

63 Reviews of Javier Cruz

May 14, 2024

Dealership Rating
Employee Rating

Sales and finance made it easy. We did have to wait longer than expected to see finance. After seeing them it went well. Would recommend Jenkins to anyone. More

by engel.bryan0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Wilson

May 15, 2024

Jenkins Mitsubishi responded

Hi Bryan, Thanks for your feedback! We're pleased to hear that our sales and finance teams made your experience easy overall. We apologize for the wait during the finance process but are glad it went well once you got there. Your recommendation means a lot to us! If you need anything else, just let us know.

May 14, 2024

Dealership Rating
Employee Rating

My family and I we were taken very good care off, starting from the sales person to the financial person and the dealership itself . thank you. More

by CARRILLOHECTOR83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Tesoro

May 14, 2024

Jenkins Mitsubishi responded

Hello, We're delighted to hear that you and your family had such a positive experience with us! Thank you for choosing our dealership, and we appreciate your kind words. If you need anything in the future, don't hesitate to reach out.

May 12, 2024

Dealership Rating
Employee Rating

The vehicle, I really wanted I could not get, because the colors of inventory were short in stock, I wanted a lighter color, example white, plus the cost was a little high, so I had to settle for something, More

by KB4Jog
Recommend Dealer
No

Other Employees Tagged: Sean Wilson , Trey Rolfson

May 14, 2024

Jenkins Mitsubishi responded

Hi! Thank you for sharing your experience with us. We apologize that we couldn't provide the exact vehicle you wanted due to inventory limitations. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to Kendall Miller at kmillerjn@yahoo.com.

May 07, 2024

Dealership Rating
Employee Rating

The employees were friendly and professional! Great experience and discounts on the vehicles. It would be nice if the entire lot was paved. More

by julieannseay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Wilson

May 08, 2024

Jenkins Mitsubishi responded

Hi Julie, Thank you for your feedback! We're glad you had a great experience with our friendly and professional team and enjoyed the discounts on our vehicles. We'll certainly consider your suggestion about paving the entire lot. If you have any further comments or questions, feel free to reach out.

April 24, 2024

Dealership Rating
Employee Rating

Es muy bueno muy acogedor, los trabajadores son muy atentos y humildes, te tratan con mucha igualdad y respeto. More

by bassetahmedalain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Tesoro, Sean Wilson , Jordan Rice, James Sheffield, Ricardo Vargas, Haylee Wells

Apr 25, 2024

Jenkins Mitsubishi responded

¡Gracias por tus amables palabras! Nos complace saber que tu experiencia con nosotros en Jenkins Mitsubishi fue positiva y que te sentiste bien atendido por nuestro equipo. Si necesitas algo más o deseas asistencia adicional, no dudes en contactarnos. ¡Estamos aquí para ayudarte!

April 16, 2024

Dealership Rating
Employee Rating

Javier and Sean were great. They both were very helpful. Answered all my question promptly. Made me fill very comfortable and confident in my purchase. More

by winthartzogk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Wilson

Apr 18, 2024

Jenkins Mitsubishi responded

Thank you for your kind words! We're thrilled to hear that Javier and Sean provided you with great assistance and made you feel comfortable and confident in your purchase. If you have any further questions or need assistance, feel free to reach out.

Apr 18, 2024

Jenkins Mitsubishi responded

Hello Valued Customer, We're delighted to hear that Javier and Sean provided you with excellent service and made your car-buying experience comfortable and confident. Thank you for choosing us, and we appreciate your feedback!

June 29, 2023

Dealership Rating
Employee Rating

Worked with Javy, he helped me find the right car for my budget. Financing was smooth and fast as well. More

by RMaria
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Dominic Tesoro

Jun 29, 2023

Jenkins Mitsubishi responded

Hi Maria, We are so happy to hear the kind words and praise for Javy! We will pass them along to him. It is important to us that every customer have a stress-free comfortable experience with us. We appreciate your business and hope to see you in the future. Take care and have a wonderful day.

June 28, 2023

Dealership Rating
Employee Rating

Javier was great and I was very happy with my purchase and will be back! More

by Merissa
Sales Price Transparency
Recommend Dealer
Yes
Jun 29, 2023

Jenkins Mitsubishi responded

Hi Merissa, Thank you for taking the time to highlight Javier who helped make your recent visit a great experience. We are glad we could meet your expectations and really help you out! We sincerely appreciate your business and hope to see you soon!

Jul 02, 2023

Jenkins Mitsubishi responded

Thank you, Merissa, for sharing your review. We're thrilled to hear that Javier provided you with great service and that you were happy with your purchase. We appreciate your feedback and look forward to welcoming you back in the future. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help you. Have a great 4th of July celebration!

June 19, 2023

Dealership Rating
Employee Rating

Been to a plethora of dealers, this one by far exceeded my expectations. I did not have to haggle on pricing and they were clear with all the numbers. Javier and Milton were great! I will be doing business More

by Kevin James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Wilson, Milton Lopez , Milton Lopez

Jun 20, 2023

Jenkins Mitsubishi responded

Hello Kevin, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

June 18, 2023

Dealership Rating
Employee Rating

Great service , fast service, friendly staff . Ample inventory, clean cars. Very professional and knowledgeable personal. More

by Ezequrivera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Wilson

Jun 19, 2023

Jenkins Mitsubishi responded

Hello, thanks for those stars! Providing high-quality professional service is our top priority, and we are happy to see the team deliver such a great five-star experience. Thank you for taking the time to leave this review!

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