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Javier Cruz
Javier Cruz at Jenkins Mitsubishi

Javier Cruz | Page 5

Service Advisor

Jenkins Mitsubishi

4315 U.S. Highway 98 N
Lakeland, FL 33809

Contact Me
5.0
63 Reviews

Dealership Experience

7 yrs, 9 mos

Industry Experience

13 yrs, 2 mos

Specialties & Trainings

2026 Consumer Satisfaction Award - 5 Years in a row

2026 Eclipse Cross Expert Certified

View more specialties & trainings

Languages Spoken

English English

Spanish Spanish

Employee Video

5.0

63 Reviews

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63 Reviews of Javier Cruz

June 14, 2024

Dealership Rating
Employee Rating

Milton was very knowledgeable and a great salesman. He thoroughly explained the technology and warranty. More

by fab41082
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Milton Lopez , Dave Ashmore, Trey Rolfson

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Jun 16, 2024

Jenkins Mitsubishi responded

Hi, Thank you for your feedback! We're delighted to hear that Milton provided knowledgeable and thorough assistance at Jenkins Mitsubishi. We appreciate your business and hope you're enjoying your new vehicle.

June 12, 2024

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Employee Rating

Excellent customer service from all departments. excellent waiting time.fast transaction.sales person Alex is one of the best. More

by Nito764
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Tesoro, Sean Wilson, Milton Lopez, Liza Fernandez , Dave Ashmore, Jordan Rice, James Sheffield, Ricardo Vargas, Haylee Wells

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Jun 13, 2024

Jenkins Mitsubishi responded

Hi, Thank you for your feedback! We're thrilled to hear that you experienced excellent customer service from all our departments and that Alex provided outstanding assistance. We appreciate your business and look forward to serving you again.

June 08, 2024

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Employee Rating

Good atmosphere , customer friendly. Fast and professional .. we were happy with their way of talking More

by babyjoseph1010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Tesoro , Trey Rolfson

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Jun 11, 2024

Jenkins Mitsubishi responded

Hi, Thank you for your feedback! We're glad to hear that you enjoyed the good atmosphere and found us to be customer-friendly at Jenkins Mitsubishi. We appreciate your kind words about our fast and professional service. If you have any further questions or need assistance, feel free to reach out.

June 04, 2024

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Employee Rating

Amazing experience! I definitely recommend to anyone looking to purchase a vehicle regardless of if it’s a Mitsubishi or one of the other vehicles offered at their lot! More

by Jhoffmann98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Sheffield

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Jun 05, 2024

Jenkins Mitsubishi responded

Hi, Thank you for your recommendation and feedback! We're thrilled to hear about your amazing experience with Javier, Jose, and James. We're glad we could meet your expectations, and we look forward to welcoming you back for your future service needs. If you have any questions or need assistance, feel free to reach out.

June 04, 2024

Dealership Rating
Employee Rating

Since we got there Javier Cruz was very professional, he was very attentive and very patient with us. He showed us all the cars available and he was very kind. More

by Wanda &Jaime Santana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Wilson , Trey Rolfson

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Jun 05, 2024

Jenkins Mitsubishi responded

Hi Wanda & Jamie, We're thrilled to hear about your positive experience with Javier Cruz! Thank you for choosing Jenkins Mitsubishi, and we're glad to hear he provided professional and attentive service. If you have any further questions or need assistance, feel free to reach out.

June 03, 2024

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Employee Rating

Professional and friendly environment, Javier was able to answer all my car questions..and James and Trey work with me to get me a deal that I be comfortable with More

by flacoj1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sierra Freudenthal , Trey Rolfson, James Sheffield

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Jun 04, 2024

Jenkins Mitsubishi responded

Hi, We're delighted to hear that you had a professional and friendly experience at Jenkins Mitsubishi! Thank you for recognizing Javier, James, and Trey for their excellent service. If you have any further questions or need assistance, feel free to reach out.

June 02, 2024

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Employee Rating

Amazing service and very knowledgeable staff. I’m very happy with my purchase, thank you. More

by Xavier.Castanon25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Wilson

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Jun 04, 2024

Jenkins Mitsubishi responded

Hi Xavier, Thank you for your kind words! We're thrilled to hear that you had an amazing experience with our knowledgeable staff. We're delighted that you're happy with your purchase. If you ever need anything else, don't hesitate to reach out.

May 30, 2024

Dealership Rating
Employee Rating

Wonderful service from Javier Cruz, we are in love with our Outlander 2024, we are pleased with the service and the car. Thanks More

by jbulli637
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Wilson

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May 31, 2024

Jenkins Mitsubishi responded

Hi, Thank you for your kind words! We're thrilled to hear that Javier Cruz provided you with wonderful service and that you're in love with your new Outlander 2024. We're glad you're pleased with both the service and the car. We appreciate your business and hope you enjoy every mile in your new ride!

May 29, 2024

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Employee Rating

they take too long to get you out of the dealership. Way way too long More

by goatman1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Sheffield

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May 30, 2024

Jenkins Mitsubishi responded

Hello, thank you for sharing your feedback with us. We're sorry to hear about your experience regarding the wait time at the dealership. We're constantly working to improve our processes and ensure a smoother and faster experience for our customers. If you have any further concerns or if there's anything we can do to assist you, please don't hesitate to reach out.

May 26, 2024

Dealership Rating
Employee Rating

Amazing experience. Best experience I have ever had in a dealership. Javier my salesman, the sales manager, everyone was very professional. Will buy my next vehicle here More

by kafreema
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Wilson , Dave Ashmore, Trey Rolfson

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May 26, 2024

Jenkins Mitsubishi responded

Hi, Thank you for your fantastic feedback! We're thrilled to hear that you had an amazing experience at Jenkins Mitsubishi. We're glad that Javier, the sales manager, and the rest of our team provided you with professional service. We look forward to assisting you with your next vehicle purchase!

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