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Javier Lozano

Overview Reviews (22)

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Javier Lozano

Javier Lozano | Page 3

Service Advisor

Gunn Nissan

750 NE Loop 410
San Antonio, TX 78209

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4.8

22 Reviews

Overview Reviews (22)

4.8

22 Reviews

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22 Reviews of Javier Lozano

May 29, 2024

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Got great service from the service department but unfortunately the oil change done didn’t go well at all. The oil in my car poured out in my garage & my driveway. when I got home. Gunn did send unfortunately the oil change done didn’t go well at all. The oil in my car poured out in my garage & my driveway. when I got home. Gunn did send out a wrecker to pick up my car on Monday but I was without my car for the holiday weekend. Glad to have my car back but now need to get my drive way & garage cleaned up. More

by Mandasteve3

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Recommend Dealer

Other Employees Tagged: Logan Bomer

May 30, 2024 -

Gunn Nissan responded

Thank you for bringing this matter to our attention. It is discouraging to learn of your experience with us, and we would like the opportunity to address your concerns. We sincerely regret any frustration and/or inconvenience this has caused you. A member of our management team will be reaching out to you soon. Or if you prefer, please reach out directly to our service director at (210) 496-0806 when you have a chance.

May 03, 2024

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Always Great service. I have never had a problem sitting up an appointment. Service has always been on point. I have never had a problem sitting up an appointment. Service has always been on point. More

by gutierrezelvira91

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Workmanship

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Service Communication

Recommend Dealer

Yes

May 03, 2024 -

Gunn Nissan responded

Thank you for taking the time to share your experience with us! So glad to hear that you continue to receive great service from our team. We truly appreciate your continued support. Thank you for choosing Gunn Nissan!