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Javier Roman
Javier Roman at Hawk Chrysler Dodge Jeep Ram

Javier Roman | Page 2

Service Advisor

Hawk Chrysler Dodge Jeep Ram

7901 Roosevelt Rd
Forest Park, IL 60130

4.9
39 Reviews
4.9

39 Reviews

Write a Review

39 Reviews of Javier Roman

October 22, 2025

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Employee Rating

Quick and easy service, I was in and out within an hour from when they checked med in More

by Willhoseajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack, Jake Lyght

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Oct 24, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the awesome feedback! We're so happy to hear you had a quick and efficient experience with us. Our team works hard to provide top-notch service, and it's great to know we hit the mark. Looking forward to seeing you again!

October 10, 2025

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Employee Rating

Great service, everyone one was friendly, I waited in waiting area, they found the problem and resolved it. More

by angeleeshelton
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We’re so glad to hear you had a great experience with our team and that we could resolve the issue promptly. Your satisfaction is our priority, and we appreciate your kind words!

September 29, 2025

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My experience with the dealership was satisfactory and informative. From the service rep to the technician everyone was professional and patient, thank you. More

by mabrykcole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack

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Sep 30, 2025

Hawk Chrysler Dodge Jeep Ram responded

We're thrilled to hear your positive experience! Our team strives to provide informative and professional service, and it's great to know they made a lasting impression. Thank you for sharing your feedback!

Sep 29, 2025

mabrykcole responded

Thank you

September 25, 2025

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Employee Rating

The service here is exceptional from start to finish. They are always very clear on the cost for all repairs. I really appreciate the service advisor making sure everything is done in a timely fashion. T More

by Joshua S
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review, Joshua! We're excited to hear you had an exceptional experience with our service team. Clear communication and timely service are our priorities, and it's great to know we met your expectations. We look forward to assisting you again in the future!

September 15, 2025

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Employee Rating

Reliable and friendly service, as usual. Only needed oil change this time, but no complaints. More

by woz1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack

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Sep 17, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're delighted to hear you had a reliable and friendly experience during your oil change. Our team looks forward to continuing to provide you with top-notch service in the future!

September 09, 2025

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Employee Rating

Great service department. Shoutout to Brandon and Javier for their exceptional help with servicing our Jeep and now Durango More

by robertkempa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Brandon Sweeney

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Sep 10, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your fantastic feedback! We're happy to hear about your positive experience with Brandon and Javier in our service department. Your satisfaction is our priority, and we look forward to assisting you again in the future. Happy driving!

August 31, 2025

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I love coming to Hawk for all my automotive needs! The staff is so friendly and I always get my vehicle back better than ever and on time! More

by Shannon.griffen89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack

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Sep 02, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review, Shannon! We're delighted to hear you enjoy your visits and appreciate our friendly staff. We always strive to provide top-notch service and timely repairs. Your feedback means a lot to us!

August 28, 2025

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Employee Rating

Frequent Service! !!! Great customer service out in a timely manner fixed everything at a reasonable time More

by Dasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack

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Sep 02, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thanks for your fantastic review, Dasia! We're very glad to hear you had a great experience with our service team. Timeliness and customer satisfaction are our priorities, and it’s wonderful to know we hit the mark. We look forward to seeing you again!

August 28, 2025

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Employee Rating

It’s always a great experience when I take my vehicle to Hawk dealership in forest park . I will always come back More

by Vballesteros13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack

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Sep 02, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you for the fantastic review! We're excited to hear that you consistently have great experiences with us. We look forward to seeing you again in the future!

August 25, 2025

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Employee Rating

The Service was excellent & they’re very knowledgeable about everything they do! I’d recommend them to anyone! More

by Delores Benton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack

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Aug 27, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you, Delores! We’re so happy to hear you had a great experience with our knowledgeable team. Your recommendation means a lot to us, and we look forward to serving you again in the future!

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