Javion Cook

Very friendly employees willing to help. Went above and beyond to make sure we got a good offer! Finance department was excellent. Smooth and never pushy. Went above and beyond to make sure we got a good offer! Finance department was excellent. Smooth and never pushy. More

by NATMOUCH Verified Customer Verified Customer

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Javion went above and beyond to answer questions and work with us on the purchase of our SUV. He was not only knowledgeable but extremely professional, and I appreciated his work ethic. with us on the purchase of our SUV. He was not only knowledgeable but extremely professional, and I appreciated his work ethic. More

by ANNABATES2 Verified Customer Verified Customer

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Very friendly and easy to work with. Up front and honest. Dealership is top notch! Up front and honest. Dealership is top notch! More

by lcast2201 Verified Customer Verified Customer

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We had an outstanding experience at Infiniti of Cincinnati. They were the only dealership we visited that truly seemed interested in our business and treated us with a high level of professionalis Cincinnati. They were the only dealership we visited that truly seemed interested in our business and treated us with a high level of professionalism, respect, and courtesy throughout the entire process. James Tatum is an outstanding sales professional. He was the first salesperson to call us and wanted to actually earn our business. He was extremely friendly, helpful, and energetic from the very start. We were going to buy a Lexus and were just thinking about Infiniti as a second choice. James made us change our mind and was heavily invested in the sale as well as making sure we had what we requested. Darrin Penrod did an excellent job of supporting the sale and discussing the financial arrangements. Darrin did something no other dealership did, which was followup during the sale and actually evaluate the numbers after we visited. No other dealership followed through on what they said there going to do after we left, except Darrin. Darrin was also very professional and friendly, always greeting us ever time we came to the dealership making us feel welcome and appreciated. Darrin also followed up with a nice phone call after the sale reminding us they are there for us whenever we need them. Both Darrin and James were unique in that they never made us feel like we were buying the lowest cost vehicle they sell. In fact, the opposite was true. They must us feel like we were purchasing their most expensive vehicle. This was exactly the opposite of the experience we had at other dealerships. Finally, on the day we picked up the car, the other staff were just as great. Derek Ogletree, Ryan Thompson, and Javion Cook all assisted and were extremely professional and helpful. We have purchased several vehicles throughout our life and visited numerous dealerships. None have been better than Infiniti of Cincinnati. We would not hesitate to purchase another vehicle from them, look forward to having our vehicle serviced there, and would recommend them to anyone. More

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Javion was excellent. I will recommend him to anyone wanting to buy a car at this dealership. I will recommend him to anyone wanting to buy a car at this dealership. More

by tbattelle Verified Customer Verified Customer

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