Jay Albanese | Page 2

Expectations exceeded! Outstanding customer service. Forthright negotiations. Seamless transactions. Highly recommend working with Jim and Jason, expectations exceeded! We Outstanding customer service. Forthright negotiations. Seamless transactions. Highly recommend working with Jim and Jason, expectations exceeded! We are so happy with the purchase of our new vehicle and the experience at Toyota of Boardman. More

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Hands down best experience I’ve had with a dealership It was easy to give a 5 star rating, I was in and out in no time and the car I looked at online exceeded my expectations when I got there. It was easy to give a 5 star rating, I was in and out in no time and the car I looked at online exceeded my expectations when I got there. More

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Know your credit I was very happy that they were able to go out and get the exact model with all the exact accessories that we wanted. Only complaint would be the int I was very happy that they were able to go out and get the exact model with all the exact accessories that we wanted. Only complaint would be the interest rates that they tried to give me. Had I not done my homework and researched interest rates on my own, I would have been paying 1.75% higher than I found with just a few phone calls. More

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They're easy This is the way you should be treated at every dealership. Much better than when I leased my last Cadillac. I left there feeling great, very happy w This is the way you should be treated at every dealership. Much better than when I leased my last Cadillac. I left there feeling great, very happy with my experience. More

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it was what i exspected from a good deallership. the truck was ready for my pick up at the agreed date and time everything was explained and all questions answered, truck was clean and fuel tank was the truck was ready for my pick up at the agreed date and time everything was explained and all questions answered, truck was clean and fuel tank was filled. the finance person got me a very good rate and all and all everything went well. More

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Outstanding Experience! After multiple visits with 3 dealerships in a 2 week period I was dreading starting over with another. Once I was referred to Toyota of Boardman I st After multiple visits with 3 dealerships in a 2 week period I was dreading starting over with another. Once I was referred to Toyota of Boardman I started with an hour phone conversation with sales manager John Mitsos that educated me light years beyond my weeks of research and dealings with other dealerships. We virtually had a deal set in place before I set foot in the door. When I came in for a short notice test drive on 12/29/17, in 20 degree weather, John had the truck warmed up and ready for me. I was seamlessly handed off to sales associate Kevin Bertilacci who already knew my situation and unique needs to a T. Unlike every other dealer experience I've had, the manager and sales associate and I all interacted together on the same page. No haggling, no running back and forth. When a finance question came up, poof, the finance manager Rich Mangelli arrives with the answer in seconds. The next thing I know I'm driving off with a new truck. Not once did this feel like a car purchase. Rare to find a group of guys like this who are on their toes, respectful and don't give off a single vibe of the dreaded "schmoozing" from most every dealership. What a great team, I can't say enough. The owner must be proud! More

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Great experience !! Posted an inquiry on line, and in about 5-10 minutes I had a response back from Dave Hogue. My wife and I set a time to come into the dealership and w Posted an inquiry on line, and in about 5-10 minutes I had a response back from Dave Hogue. My wife and I set a time to come into the dealership and was met by Dave our salesman and the sales manager John Mitsos. Both of these gentleman have made our experience a relaxed and smooth transition into our new RAV 4. We believe that or trade was given a good price and the deal on the new car was up front with NO hidden costs. This the second car I have bought/leased from there, and plan to keep doing business with Toyota of Boardman in the future.. I have been to other dealers in the Valley, and they have always given us a song and dance routine,or played the numbers game, which brought us to where we are now.. Thanks Dave and Big J.... More

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Richard Bell was very professional and knowlegable. We have always enjoyed dealing not only with salesman Dick Bell but also the finance department and management team. They all worked hard to reach our We have always enjoyed dealing not only with salesman Dick Bell but also the finance department and management team. They all worked hard to reach our payment goal. More

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great car experience Went to Toyota of Boardman to purchase a Rav4 today. Salesman was Jim Barth. He promptly engaged us in the lot and was very helpful helping us pick ou Went to Toyota of Boardman to purchase a Rav4 today. Salesman was Jim Barth. He promptly engaged us in the lot and was very helpful helping us pick out which type of Rav 4 we would be happy with. The dealership was very nice and really worked with us on a reasonable price. The manager John Mitsos was very good at explaining our options and we were pleased with the results. This our 3rd Toyota all with Toyota of Boardman and I can't say enough about there service and expertise. More

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Great car buying experience Jim Barth and Rich Mangelli were great to work with. Both very professional. Jim took the time to go over the details of our 'new to us' vehicle. W Jim Barth and Rich Mangelli were great to work with. Both very professional. Jim took the time to go over the details of our 'new to us' vehicle. We would recommend Jim to anyone looking for a vehicle. He is knowledgeable about the cars we looked at and more importantly, he did NOT have a high pressure sales pitch. More

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