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Jay Bernardin
Jay Bernardin at Nucar Volkswagen of Norwood
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Jay Bernardin

Client Advisor

Nucar Volkswagen of Norwood

1280 Providence Hwy
Norwood, MA 02062

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4.6
50 Reviews

Languages Spoken

Creole Creole

English English

4.6

50 Reviews

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50 Reviews of Jay Bernardin

May 01, 2025

Dealership Rating
Employee Rating

I bought a car last week from Nucar VW Norwood. My salesman was Matt DeLeo .He was a pleasure to deal with and very knowledgeable. If you are planning on buying or leasing a car I highly recommend More

by andy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew D

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May 01, 2025

Nucar Volkswagen of Norwood responded

Thank you, Andy! We’re thrilled to hear you had a great experience with Matt DeLeo. Your recommendation means a lot, and we hope you enjoy your new car!

April 20, 2025

Dealership Rating
Employee Rating

Drew the salesman was engaging and obliged my requests to see the list of cars I brought in. More

by RT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Robertson , Drew

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Apr 22, 2025

Nucar Volkswagen of Norwood responded

Thank you for the review! We're glad Drew was accommodating and made the experience enjoyable. We appreciate your feedback!

March 11, 2025

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Employee Rating

Everything was great thanks my wife loves her car. Please contact her in the future More

by mqfour
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Robertson

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Mar 12, 2025

Nucar Volkswagen of Norwood responded

Thank you for your review! We're so glad your wife loves her car. We'll be sure to stay in touch—let us know if you need anything in the meantime!

March 03, 2025

Dealership Rating
Employee Rating

Service was great and fast on a weekend thank you frint desk have a great day More

by bpoitevien
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danielle Crowley, Frank Mugford, Connor Decker, Frank Salkovitz

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Mar 04, 2025

Nucar Volkswagen of Norwood responded

Thank you for your feedback! We're glad to hear you had a great and fast service experience. If there's anything we can do to make your next visit a 5-star experience, please let us know. We appreciate your business and hope to see you again!

February 04, 2025

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Employee Rating

Good place to buy a car however I am still waiting on a $35 refund check due to them putting mass state inspection cost into the deal. However my car is registered in RI so I had to take it myself and pay More

by joe.pimental
Recommend Dealer
Yes

Other Employees Tagged: Steven Robertson

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Feb 05, 2025

Nucar Volkswagen of Norwood responded

Thank you for your feedback. We apologize for the oversight and understand your frustration. Please reach out to us directly at 833- 854-8541 so we can ensure your refund is processed as soon as possible. We appreciate your patience and your business!

February 01, 2025

Dealership Rating
Employee Rating

My Jay was amazing. I came in there with an exact idea of what I wanted and he was able to deliver exactly that. More

by navissiajaggan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew D

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Feb 04, 2025

Nucar Volkswagen of Norwood responded

Your satisfaction is our priority! Thanks for the 5 stars!

January 21, 2025

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Employee Rating

Sales person was great! Waited for hours to see the finance person. Very frustrating process. Would not return. More

by LAURA.WELZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Jan 23, 2025

Nucar Volkswagen of Norwood responded

Thank you for your feedback. We're glad to hear you had a positive experience with our salesperson, but we're truly sorry to learn about the long wait time and frustration you experienced with the financing process. Your feedback is valuable, and we’ll be reviewing it to improve our processes. If you'd like to discuss your experience further, please feel free to reach out to us at 833-854-8541. We appreciate your time and hope to have the opportunity to better serve you in the future. Thank you.

January 17, 2025

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Employee Rating

Not the best car buying experience here. We ran into numerous problems and it took forever to actually get the car even after we had paid for it. More

by vamaguire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steven Robertson, Mike Garas, Frank Mugford, Frank Salkovitz

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Jan 21, 2025

Nucar Volkswagen of Norwood responded

We're sorry to hear that your experience with us did not meet your expectations. We understand how frustrating delays can be, and we sincerely apologize for any inconvenience caused. Please give us a call at 833-854-8541 so we can better understand your concerns and work towards a resolution. Your feedback is important to us, and we appreciate the opportunity to make things right.

January 04, 2025

Dealership Rating
Employee Rating

Professional in dealing with the customer, easy way to deliver the car, and he also has experience in communication More

by Khalid h
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 08, 2025

Nucar Volkswagen of Norwood responded

Thank you for your wonderful feedback! We're glad to hear you had a smooth and professional experience. Clear communication and an easy car delivery process are what we strive for. We appreciate your kind words and look forward to serving you again!

October 04, 2024

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Employee Rating

Kind and courteous workers and very knowledgeable about vehicles. Quick going through finance and not pushy. More

by SHARRIS16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Robertson

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Oct 07, 2024

Nucar Volkswagen of Norwood responded

Thank you so much for your review!

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