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Jay Brown

Overview Reviews (275)

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Jay Brown

Jay Brown | Page 4

Service Manager

Clement Hyundai

500 Clement Point Drive
Wentzville, MO 63385

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4.3

275 Reviews

Overview Reviews (275)

Dealership Experience

7 yrs

Specialties & Trainings

Management

Customer Service

4.3

275 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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275 Reviews of Jay Brown

December 16, 2024

Dealership Rating

Employee Rating

Kevin was incredible and was so helpful! The environment was overall very friendly and inviting to wait in during our service time and appointment! What a great experience!! The environment was overall very friendly and inviting to wait in during our service time and appointment! What a great experience!! More

by STRUTTMANNTRACY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alyssa Roybal , Kevin Ormsbee

Dec 18, 2024 -

Clement Hyundai responded

Hello Struttmanntracy, thank you for taking the time to leave us a review and for highlighting one of our sales associates! We are happy to help and greatly appreciate you! Sincerely, Your Friends at Clement Hyundai

November 26, 2024

Dealership Rating

Employee Rating

After months of my car being in the shop its still not fixed. I’ve lost hours of personal time, work, and my kid was almost ran over due to faulty axel replacements. fixed. I’ve lost hours of personal time, work, and my kid was almost ran over due to faulty axel replacements. More

by brpoll83

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Mark McBee, Ben Robertson, Dillon

Dec 23, 2024 -

Clement Hyundai responded

please contact me directly at chris.bone@clementhyundai.com so I can address your concerns

November 22, 2024

Dealership Rating

Employee Rating

Liars, frauds,and cheats! Do not buy a car! They erase codes on cars, service manager is a joke! They are unable to tell the truth even if they were to be waterboarded . Yo Do not buy a car! They erase codes on cars, service manager is a joke! They are unable to tell the truth even if they were to be waterboarded . You will be sorry if you go to this dealership More

by mjs_39

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Alyssa Roybal

Dec 23, 2024 -

Clement Hyundai responded

please contact me directly at chris.bone@clementhyundai.com so I can address your concerns

November 18, 2024

Dealership Rating

Employee Rating

Service was quick and easy. Issue was discovered and resolved without any hassle, very pleases Issue was discovered and resolved without any hassle, very pleases More

by greg.brown105

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alyssa Roybal

Nov 20, 2024 -

Clement Hyundai responded

Hello Greg, thank you for taking the time to leave us a review and for highlighting our service department! We appreciate the opportunity to serve you! Sincerely, Your Friends at Clement Hyundai

November 06, 2024

Dealership Rating

Employee Rating

The dealership was very nice and clean. The staff was friendly and it makes me feel Like I wanna keep coming here to get my car service. The staff was friendly and it makes me feel Like I wanna keep coming here to get my car service. More

by sheila.101613

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alyssa Roybal

Nov 07, 2024 -

Clement Hyundai responded

Hello Sheila, thank you for taking the time to leave us a review and for those kind words! We always strive to provide the best customer service and greatly appreciate the opportunity to earn your business. We are always more than happy to assist you if anything comes up and we hope you enjoy your vehicle! Sincerely, Your Friends at Clement Hyundai

October 24, 2024

Dealership Rating

Employee Rating

Poor communications between customer and service writer. Bring car in for service and leave with problem that wasn’t there when brought in. I had my own shop for 32 yrs and never would have treated my custo Bring car in for service and leave with problem that wasn’t there when brought in. I had my own shop for 32 yrs and never would have treated my customers in the matter I was. More

by Mike

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Other Employees Tagged: Mark McBee

Nov 05, 2024 -

Clement Hyundai responded

please reach me at chris.bone@clementhyundai.com so i can try to help you directly.

October 22, 2024

Dealership Rating

Employee Rating

Was very pleased with the service and the sales person. will return again for sales and service. will return again for sales and service. More

by coppercat76

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alyssa Roybal , Chris Bone, Dr. Donte Kara

Oct 23, 2024 -

Clement Hyundai responded

Hello Coppercat76,thank you for leaving us a five star review and for giving a shoutout to one of our sales members! Let us know if there is anything we can help with in the future. Take care! Sincerely, Your Friends at Clement Hyundai

October 10, 2024

Dealership Rating

Employee Rating

Staff was very friendly and eager to help get the service needed for my vehicle. Service was completed in a timely manner and to my complete satisfaction. needed for my vehicle. Service was completed in a timely manner and to my complete satisfaction. More

by Mark

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alyssa Roybal , Chris Bone, Tyler Rodriguez

Oct 10, 2024 -

Clement Hyundai responded

Hello Mark, thank you for taking the time to leave us a review. We always strive to be timely and we are happy to hear that goal was met. We greatly appreciate the opportunity to earn your business! Take care! Sincerely, Your Friends at Clement Hyundai

October 06, 2024

Dealership Rating

Employee Rating

The service department provided quick and quality service for my vehicle. The service department was the cleanest I have ever seen. for my vehicle. The service department was the cleanest I have ever seen. More

by tr6rules

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alyssa Roybal , Michael Arnold, Chris Bone, Mark McBee, Kevin Ormsbee, Tyler Rodriguez, Michael Squires

Oct 07, 2024 -

Clement Hyundai responded

Hello Tr6rules, thank you for taking the time to leave us a review and for highlighting our service department! We appreciate the opportunity to serve you! Sincerely, Your Friends at Clement Hyundai

September 19, 2024

Dealership Rating

Employee Rating

Tyler was very professional and got us in and out as soon as possible. Thanks Tyler as possible. Thanks Tyler More

by n-lawson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 23, 2024 -

Clement Hyundai responded

Hello N-lawson, thank you for taking the time to leave us a review and for highlighting one of our service members! We are glad to hear that everything went well and we greatly appreciate the opportunity to earn your business! Take Care! Sincerely, Your Friends at Clement Hyundai