Jay Connolly
Jay Connolly at Priority Lexus Virginia Beach

Jay Connolly | Page 4

Sales Associate

Priority Lexus Virginia Beach

3909 Virginia Beach Blvd
Virginia Beach, VA 23452

4.9
53 Reviews
4.9

53 Reviews

Write a Review

Specialties & Trainings

Twelve years with Lexus and Master Certified Lexus Professional

53 Reviews of Jay Connolly

October 17, 2025

Dealership Rating
Employee Rating

Service advisor, Mike , was prompt on all updates and recommendations as always Mike has full knowledge on what was needed. More

by Eicclock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Houston

Oct 20, 2025

Priority Lexus Virginia Beach responded

We're so happy Mike continues to provide you with knowledgeable and prompt service. Thank you for choosing Priority Lexus of Virginia Beach! Safe travels!

October 06, 2025

Dealership Rating
Employee Rating

The Dealership Team was very knowledgeable and easy to work with. They definitely wanted me and my Wife to feel comfortable with the offer on the car that we were interested in purchasing. Our buying ex More

by rcart
Recommend Dealer
Yes
Oct 07, 2025

Priority Lexus Virginia Beach responded

Thank you for recommending Priority Lexus of Virginia Beach! It's great to hear our team made you feel comfortable and well-informed. We look forward to helping your friends and family! Safe travels!

September 06, 2025

Dealership Rating
Employee Rating

I was told my battery was low and I needed another. I brought the battery from Lexus. They charge me labor fee. If I know they was going to charge me for labor, I would have bought the battery and got More

by shannonburrus2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 08, 2025

Priority Lexus Virginia Beach responded

Shannon, I apologize for any confusion regarding the labor fee. We strive to be transparent with our pricing and services, so it's concerning to hear about your experience. If you have further questions or would like assistance, please feel free to reach out. Thank you, Priority Customer Relations - feedback@priorityautomotive.com.

Sep 07, 2025

shannonburrus2 responded

Priority Lexus Virginia Beack

August 29, 2025

Dealership Rating
Employee Rating

Excellent customer service. . Fast and efficient service department and their prices are fair. I would buy my next car from them. More

by Arusky1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Houston , Service rep Corbett is super

Sep 02, 2025

Priority Lexus Virginia Beach responded

We’re happy to hear our service team impressed you! We hope to work with you again at Priority Lexus of Virginia Beach when you're ready for your next ride!

August 14, 2025

Dealership Rating
Employee Rating

Corbitt was awesome! I dropped my Lexus off to get the scratches on my rims removed. I had my 4 year old granddaughter with me and figured I'll walk across the extremely More

by cvmwms1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2025

Priority Lexus Virginia Beach responded

Thank you for sharing your fantastic feedback about Corbitt! We’re happy to hear he made your rims seem brand new in no time. We’re grateful to have you as a customer at Priority Lexus of Virginia Beach, and we’ll see you next time! Safe travels!

July 18, 2025

Dealership Rating
Employee Rating

Very nice place to have my RX 350 service maintenance,friendly and helpful,thank you til next time More

by Rudyreynoso678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Houston

Jul 21, 2025

Priority Lexus Virginia Beach responded

Thank you for your 5-star review! We appreciate you choosing Priority.

June 25, 2025

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Employee Rating

The service was very easy from the scheduling to me dropping it off and being given a loaner til my car. More

by Jblake833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2025

Priority Lexus Virginia Beach responded

We're delighted to hear that the service process was smooth and convenient for you at Priority Lexus of Virginia Beach. Thank you for sharing your experience, and we look forward to assisting you again in the future!

June 14, 2025

Dealership Rating
Employee Rating

Priority Lexus service is great. I really appreciate the courtesy and advice given by Brian, my service advisor. The only reason I didn’t give five stars is because they no longer pr More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Priority Lexus Virginia Beach responded

Bruce, we're glad to hear that Brian provided you with excellent service at Priority Lexus of Virginia Beach. We understand the inconvenience regarding loaner vehicles and appreciate your feedback as we work on improving our services. Thank you for sharing your experience!

June 11, 2025

Dealership Rating
Employee Rating

First Class service! Quality service First - "People" Always......! Special thanks to Craig Smith. What an Amazing service consultant and representative of Priority Lexu More

by cgrob9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Riccio, Grady Harris, Jr. , Rob Brasco, Brad Rose

Jun 12, 2025

Priority Lexus Virginia Beach responded

Thank you for sharing such a glowing review of your experience at Priority Lexus of Virginia Beach! We're delighted to hear that Craig provided first-class service and made every visit exceptional. We appreciate your support and look forward to serving you again in the future!

May 06, 2025

Dealership Rating
Employee Rating

Samanatha was a very responsive and dedicated customer service representative. She communicated well with the customer as well as the service technician performing the maintenance. She will be one of the More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Houston , Samanatha Protrosky-five stars

May 08, 2025

Priority Lexus Virginia Beach responded

Jack, we're delighted to hear that Samantha's dedication and communication made such a positive impact on your experience at Priority Lexus of Virginia Beach. We look forward to welcoming you back for future service!

May 08, 2025

Jack responded

Thank you and you should reward Samantha for her hard work and imitative!

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