Jay Fernandez | Page 2

Amazing team of professionals who actually care about their customers and the return of their customers for future growth their customers and the return of their customers for future growth More

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Friendly atmosphere very knowledgeable and assertive staff everyone i came in contact with seemed focused and centered on the task at hand. Seamless operation. staff everyone i came in contact with seemed focused and centered on the task at hand. Seamless operation. More

by cgarcia29 Verified Customer Verified Customer

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Service advisor Ruddy, Jorge and Jay always helpful and professional and with the best courtesy.😊👍 professional and with the best courtesy.😊👍 More

by m313lozano Verified Customer Verified Customer

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Like always Great Customer Service; Jay and his team are awesome. I Highly recommend it. awesome. I Highly recommend it. More

by INFO@AUTOLARINC.COM Verified Customer Verified Customer

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This Dealership is the Best. They have the best Customer Service. And they know how to treat there customers, I never have an issue with the Staff there, and the Service comes ou They have the best Customer Service. And they know how to treat there customers, I never have an issue with the Staff there, and the Service comes out Perfectly. More

by Hemi2021 Verified Customer Verified Customer

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This group is attentive to details, commicate well & push for excellence in customer service. Nick McAnderson & Jay demostrate these attributes very well. for excellence in customer service. Nick McAnderson & Jay demostrate these attributes very well. More

by mlebanks89 Verified Customer Verified Customer

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Excellent service, always taken care of. Best arrigo location, I go out of the way just to come here. Best arrigo location, I go out of the way just to come here. More

by HALEY.BRYANT16 Verified Customer Verified Customer

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The team at Arrigo provided a very pleasant experience. Very competitive pricing for a set of four tires mounted and balanced . Ashley was always kind and communicated well as to status and delivery ti Very competitive pricing for a set of four tires mounted and balanced . Ashley was always kind and communicated well as to status and delivery times . Very satisfied 👍 More

by davidjmontalvo-email Verified Customer Verified Customer

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I recently had a disappointing experience at Arrigo Sawgrass. On Monday, January 22, I brought in my 2018 Challenger for a routine checkup due to an oil leak. The service advisor inspected the vehicle Sawgrass. On Monday, January 22, I brought in my 2018 Challenger for a routine checkup due to an oil leak. The service advisor inspected the vehicle and, despite assuring me there was no leak, recommended attention to the front caliper and rotors. I received a call on Saturday, stating that my car was ready for pickup. However, upon settling the bill and picking up my vehicle, I was shocked to find a substantial scratch on the center console—a blemish that was undeniably absent when I initially left my car with the service team. Despite immediately bringing this to the attention of my service advisor, the team seems reluctant to acknowledge the damage. In an attempt to address the issue, I spoke with the service manager, Mr. Jay Fernandez, who, unfortunately, dismissed my concerns, implying that the scratch was pre-existing and questioning my honesty. I want to emphasize that the scratch was not present when I entrusted my car to Arrigo Sawgrass. This experience has been a tremendous disappointment, and I am disheartened by the lack of accountability and professionalism displayed by the team. While I understand that mistakes can happen, the refusal to acknowledge and rectify the situation is both disturbing and unacceptable. As a loyal customer, I had expected a higher standard of service from Arrigo Sawgrass. I hope the management takes immediate action to investigate this matter thoroughly and address the concerns raised. Restoring accountability and professionalism would undoubtedly enhance the overall customer experience. More

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Great Service. .Installed Power Running Boards on om Ram 1500. .everthing was done perfectly and quickly. .Installed Power Running Boards on om Ram 1500. .everthing was done perfectly and quickly. More

by jimmccarthy3 Verified Customer Verified Customer

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