Jay Miller
Jay Miller at BMW of West Chester

Jay Miller | Page 8

Client Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
5.0
107 Reviews

I am a Lancaster County boy. Married to beautiful Colleen for 30 wonderful years, with 2 fantastic children. My son is at Villanova Law and my daughter is in NYC, working in PR. I'm a very proud dad! My BMW history goes in line with my history. In 1967 my dad bought a BMW 1600 Alpina, because he couldn't afford a Porsche 911. From that point on, we became a BMW family, which translated in to only BMWs for over 58 years! Both I and my brother are in the BMW business. Me in sales since 1990, and my brother a Master BMW Technician since 1980. I own several models, including a 2023 i4 Electric car, a 2011 X5 35i, a 2015 3 GT, a 2008 M3 Convertible, a 2008 335i Coupe, an R1200 S motorrad, and an ultra-rare 1974 2002 Turbo! Please reach out, and I will be glad to assist!

Dealership Experience

20 yrs, 10 mos

Industry Experience

35 yrs, 10 mos

Specialties & Trainings

37-year BMW owner/driver

Classic BMW specialist

View more specialties & trainings
5.0

107 Reviews

Write a Review

107 Reviews of Jay Miller

June 29, 2023

Dealership Rating
Employee Rating

I have been buying my BMW's here for 25 years. Keep up the great work! More

by SJD60
Recommend Dealer
Yes
Jun 30, 2023

BMW of West Chester responded

We are truly gratified to hear you continue to be so pleased with the performance of our team over the past 25 years. Many thanks for being a valued member of the BMW of West Chester family!

June 20, 2023

Dealership Rating
Employee Rating

Jay made the pickup of our new BMW a special moment. The icing on the cake was the Teddy bear waiting on the car for Eleanor. Very much appreciated! More

by Richard Bird
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney, Chad Carey , John Keenan

Jun 21, 2023

BMW of West Chester responded

We are delighted to hear Jay made your delivery the special moment we always strive for. Thank you for choosing BMW of West Chester!

June 16, 2023

Dealership Rating
Employee Rating

Great experience. Jay makes the purchase of a new car a truly enjoyable experience. This is the fourth BMW we have purchased from him. More

by ldgreensniffles
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Noel Montesano

Jun 16, 2023

BMW of West Chester responded

We are delighted to hear you continue to enjoy working with Jay M. Thank you for being valued members of the BMW of West Chester family.

June 08, 2023

Dealership Rating
Employee Rating

Scott was great. Love my new car. A true pride experience love the gay approach to running a car dealership. Happy Pride:) More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wilmer Rodriguez, Justice Mogano, Ralph Nofsinger, Scott Gately, Ian Martin , Dan McCloy, Noel Montesano, Ian Welsh

Jun 09, 2023

BMW of West Chester responded

We are so pleased to hear you enjoyed working with Scott and our team. Many thanks again for choosing BMW of West Chester!

April 06, 2023

Dealership Rating
Employee Rating

This was a great experience from start to finish. I walked into the dealership late in the day with my wife looking for a certified BMW. Jay Miller was a great help and went far and beyond to help More

by JoeD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noel Montesano

Apr 06, 2023

BMW of West Chester responded

We are thrilled to hear you were so pleased with the thorough, efficient and effective purchase experience delivered by Jay and Noel. A+ customer service is always our goal for you here at Otto's BMW!

June 17, 2022

Dealership Rating
Employee Rating

The best new car buying experience I've ever had! Jay Miller was exceptional in the process and really explained all features and set up very well. John, who handled the paperwork did so seamlessly a More

by awisa12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Keenan

Jun 20, 2022

BMW of West Chester responded

Thank you for your wonderful compliments for the assistance provided by Jay and John. We are thrilled to hear you were so pleased with our informative delivery experience. Many thanks again from all of us here at Otto's BMW!

April 26, 2021

Dealership Rating
Employee Rating

I have worked with Jay for many years. I can't say enough good things about my experiences with him. He is patient and kind which is always helpful when I am in the process of leasing a new car. Jay More

by faymarie
Recommend Dealer
Yes
Apr 27, 2021

BMW of West Chester responded

Thank you for your kind words for the assistance delivered by Jay. Listening and understanding your needs is key to our mutual success. Many thanks for continuing to choose Otto's BMW!

March 12, 2021

Dealership Rating
Employee Rating

Jay has been our BMW sales person for over 10 years, and that will definitely not change. In all this time he always had great advice, researched all my crazy ideas and questions and never ever was pushing More

by wolfgang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

BMW of West Chester responded

Thank you for your wonderful recognition of Jay for the purchase experiences has be delivered to you the past 10 years. We look forward to many more years to come. Many thanks again for choosing Otto's!

March 07, 2021

Dealership Rating
Employee Rating

We've used Otto's for our last two BMWs and have had a great purchasing and service experience with both. Our salesman Jay Miller has been great from the start not pushing, listens to our questions, and i More

by Jim Connelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2021

BMW of West Chester responded

Thank you for your wonderful compliments for Jay M. We are so pleased to hear of your ongoing satisfaction with both our sales and service teams. Many thanks again for being loyal members of the Otto's BMW family!

January 31, 2021

Dealership Rating
Employee Rating

Jay was awesome to work with. Has his own personal journey with multiple BMW's and has a depth of experience. Easy ordering, timely feedback and great communication. More

by W Hesel
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney

Feb 02, 2021

BMW of West Chester responded

It is truly gratifying to hear you enjoyed working with Jay on your recent purchase! Many thanks again from all of us here at Otto's!

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