Jay Rim | Page 18

Good experience Thanks to Jay I got my first car and I am very pleased very nice person and very helpful also they got my papers done very fast I definitely recommend Thanks to Jay I got my first car and I am very pleased very nice person and very helpful also they got my papers done very fast I definitely recommend this place! More

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These guys came through when other dealers couldn't I had inquired about the 2016 4Runner TRD Pro and every other dealership told me I would never get one, waiting lists, and so forth. I understand limi I had inquired about the 2016 4Runner TRD Pro and every other dealership told me I would never get one, waiting lists, and so forth. I understand limited production and supply in demand, but Jay Rim called me and let me know he had one coming in in the color I wanted. He was able to work up a deal over the phone with me and I left a deposit. The next morning the truck came in and Jay sent me pictures and kept me updated on the whole process. By the end of the night I was driving my new truck home at the same numbers I was quoted in the truck I wanted! Kudos to Jay for going above and beyond for me and staying after his shift to make sure I could drive home in the vehicle. Good job guys, I will recommend people your way. More

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Excellent Customer Service and dealing I bought 2013 Used Toyota Highlander from this dealership. Since the dealership was 2 hours away; I called and asked to ensure that the car is still a I bought 2013 Used Toyota Highlander from this dealership. Since the dealership was 2 hours away; I called and asked to ensure that the car is still available. Also; I told my price if they are willing to sell me at that price if I liked the drive and car. Jay Rim; my internet contact from this dealership; called me 10 mins later that they will honor my price if I can come next day which I did. Upon my visit; they assigned me sale agent; Vaughn (sp?). He was extremely nice and answer all questions. The Day after I bought the car; I called again to clarify some charges; Vaughn spent at least 30 mins over the phone multiple times to go over the charges. This shows their commitment to their customer -- most of the sales person will not spend time to a customer who is not going to buy. More

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