Jay Shin

Everyone was exceptional and super helpful and extremely nice and knowledgeable . They did everything they said they would and I felt absolutely no pressure at all. I will highly recommend them to my friend nice and knowledgeable . They did everything they said they would and I felt absolutely no pressure at all. I will highly recommend them to my friends More

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Tim was very friendly and communicative. I wanted a very transparent transaction & he gave me that. He has a great personality & not the not a pushy sales person. Provided me all the informa I wanted a very transparent transaction & he gave me that. He has a great personality & not the not a pushy sales person. Provided me all the information & respected my decisions. For that I give him more respect. I would for sure send him my friends and family. More

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Tim was amazing and professional throughout the whole process. I was in and out and on my way to enjoy my car in very little time. Would 100% recommend process. I was in and out and on my way to enjoy my car in very little time. Would 100% recommend More

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Tim was great! He was professional and had great conversation. I had a lot of questions and he was patient with me. He made sure I understood everything and took h He was professional and had great conversation. I had a lot of questions and he was patient with me. He made sure I understood everything and took his time explaining the process to me. More

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Tim was very helpful in the test drive and made the process of buying a car fast, easy and comfortable. process of buying a car fast, easy and comfortable. More

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Tim is the best and the most professional sells man I have ever worked with. I appreciated all his help and I couldn’t be happier!! Thanks a million. I love my car🙏 have ever worked with. I appreciated all his help and I couldn’t be happier!! Thanks a million. I love my car🙏 More

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Tim and South Bay Lexus were very accommodating in helping me purchase my car even though I live far from the area. The whole experience was pleasant, from choosing the car to when I come down from No helping me purchase my car even though I live far from the area. The whole experience was pleasant, from choosing the car to when I come down from Northern California to finalize and pick up the car. I would have provided rating higher than 5 if I could. Thanks Tim and South Bay Lexus for a great car buying experience! More

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My mother and I had an outstanding experience working with Enrique C. at South Bay Lexus. I sent an inquiry via email first and Enrique and another assistant got back to me right away to check on the sto with Enrique C. at South Bay Lexus. I sent an inquiry via email first and Enrique and another assistant got back to me right away to check on the stock of the used car as well as an appointment time. From the moment we arrived, Enrique was very welcoming and was able to show us the car right away. (We've gone to 3 other Lexus dealerships and have always had to wait 30+ minutes only to find out the car was unavailable.) He patiently explained all the features and answered all our questions. My mom was still unsure and wanted my brother-in-law to look at the car to get his opinion. My brother-in-law didn't have much time to look at it as it was during the work day so Enrique was able to drive the car with my mom to his house (10 min) to look at the car. My mom still felt unsure so we passed on the car. A week later, we found another used car that my mom was interested in. We were thrilled that it was at South Bay Lexus so we could work with Enrique again. Again, he never rushed us and made sure we fully understood the features and options before making a decision. We bought a Lexus NX300 that day. His professionalism, care and patience made the entire process smooth and stress-free. We truly felt that Enrique was focused on helping us find the best car for my mom's needs, rather than just making a sale. Thank you, Enrique! Jay Shin from finance explained all of the paperwork thoroughly before my mom signed anything. The process was seamless. Thank you, Jay! I would highly recommend South Bay Lexus. More

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We had a smooth, hassle-free and actually pleasant car buying experience thanks to Timothy Miller, Internet Sales Manager at South Bay Lexus. He was pleasant throughout, fully knowledgeable about the ve buying experience thanks to Timothy Miller, Internet Sales Manager at South Bay Lexus. He was pleasant throughout, fully knowledgeable about the vehicle’s equipment and features and very supportive about explaining the controls and software to us. He gave us no upsell pressure during the initial part of our discussion. The F&I department likewise did not pressure us to accept extended warrantees or other products. Classy behavior all the way. Timothy Miller is an outstanding representative of an excellent organization. More

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I appreciated that the interaction I had felt real and not just a face being put on or a business interaction. not just a face being put on or a business interaction. More

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