"kept their commitment and completed the installation"
The salesman Mr.was interested in how the truck was going to be used and what additional might me helpful. The Manager made an extra effort to find the vehicle I was looking for.
I was able to "shop" so to speak on line through the listed inventory for the exact vehicle I was looking for. Once I found two I would consider, I went to the lot where the inventory numbers were easy to find to look the Cherokees over. Monday morning, contacted the dealership and worked the entire pricing portion through text messages as I could not get to a phone conversation due to my work schedule. Once the deal was secured, spoke once with Jay on the phone after I was off work at 9:15 p.m. went to the lot the next day and in less than one hour, drove the new Jeep Cherokee home. AMAZING!
"THOMPSON EDGEWOOD !!! AWESOME ALL THE WAY AROUND !!!"
Thompson Edgewood is AWESOME. I've dealt with the BEST SERVICE DEPT and SUPER Service Reps, from Don, Ryan, Amanda and even the boss man Dan !!! While getting my car serviced I went over to the showroom and found JAY"THE JEEP MAN", he made a great deal on my car that was being serviced and I left with an BRAND NEW COMPASS for my wife. I told them I liked it so much that I'd like to trade in my Patriot for one but was backended in the loan. Jay called me, said there were great rebates and Labor Day Deals that he could turn the deal. Jay, Tom, Rick Schofield and Ed Porsch pulled off the deal and now I have a Jeep Compass and LOVE IT. This team will work with you to make the deal that you want, it's not the back and forth "push pull" it's, "here's my price, now find a way to get me in that new car". This is the 10th car I've purchased from Thompson over the past 10 years and have had 5 friends go there too.
THANK YOU THOMPSON EDGEWOOD !!!! YOU'RE THE BEST !!!!
- Bob Havener
My son and I drove a total of 650 miles to purchase a jeep from Thompson Jeep last week. They had a particular year wrangler I had been looking for in fantastic shape. Excellent people to work with. I spoke with "Jay the jeep man" several times by phone prior to the day we left to pick it up. Jay could not have been more accommodating. When we arrived to pick up the jeep, everyone was great. I think they went above and beyond what I would have expected from any dealership. By the way, Ed, the written directions you gave me to miss all the traffic to get headed towards upstate New York were right on the money. Thanks a million!! I would most certainly suggest to anyone in the market for a vehicle to consider Thompson Chrysler Jeep Dodge Ram. Next time I'm in the market, I know I will. It will be worth the drive!!
Buying a car at Thompson couldn't have been easier. The process ran smoothly, the staff was courteous and pleasant to work with. Jay was awesome and I appreciate him taking the ti.e to meet with me. I have told folks about my experience and hope they will check it out. Love my new car. Thanks.
If truthfulness is what you’re looking for, this place is your kryptonite! The manager and salesman lied to us from the first phone call, to our visit to the showroom, to the follow up calls.
- Christina Johnson
I bought a 2018 Compass Jeep. Jay "The Jeep Man" helped me find the perfect vehicle. He was very informative and professional. I must say, "he made it the best car shopping experience ever."
Thanks again "Jay"
"Good Customer Service "
It was a pleasure working with "Jay, The Jeep Man", even though I didn't buy a vehicle. Jay was very professional and helpful.
"Great Experience !!!"
Walked in on a rainy day and Jay Patterson helped us with all of our questions and issues. Will definitely be coming back to this dealership for all my future purchases!!!!!!!
I purchased two Jeep Wranglers from this dealership and I have never been so happy! I went back a second time and I couldn’t be happier with my choice. Jay was the salesman who sold me my second jeep and he was excellent! He was so helpful and I will come back for future deals!