Jay Tippett | Page 2

I bought my Vehicle to the service department. I needed an oil change, recall, and I wanted them to investigate a weird noise I have been hearing. It was the same noise they allegedly heard a few I needed an oil change, recall, and I wanted them to investigate a weird noise I have been hearing. It was the same noise they allegedly heard a few months prior when I got my last oil change. I did not hear the noise at first, but after a few weeks, I started to hear it every day. they kept my vehicle for two weeks and did not diagnose the issue. I did say that there was no rush that I could come back another day and pick up the vehicle. However, I did not expect them to keep my vehicle for half of a month. Also, the communication was very, very, very poor, and it was very hard to get a hold of someone regarding the status of my vehicle. I am not pleased at all. More

by michelleturner2409 Verified Customer Verified Customer

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Experience was good, but service is a little slow. I would use them again if necessary I would use them again if necessary More

by DWILKINSON Verified Customer Verified Customer

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I was surprised how much more expensive it was than other places to get your oil changed, by about $50. The tire rotation was priced about the same. places to get your oil changed, by about $50. The tire rotation was priced about the same. More

by bobbijohudspeth Verified Customer Verified Customer

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Well, I like the dealership but I'm confused that you have to make an appointment for the state inspection and then have to wait almost two hours. What's the point of scheduling a time for the inspection have to make an appointment for the state inspection and then have to wait almost two hours. What's the point of scheduling a time for the inspection. More

by pillosfp Verified Customer Verified Customer

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I went in for oil change, it took 2-3 hours. The staff was great. Love the dealer ship. The staff was great. Love the dealer ship. More

by EWASHIN88 Verified Customer Verified Customer

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Professional, Expedient Service. From the time of setting the appointment to the completion of the service, the Southern Chrysler Team of Chesapeake were professional and expedient. From the time of setting the appointment to the completion of the service, the Southern Chrysler Team of Chesapeake were professional and expedient. More

by Branch Verified Customer Verified Customer

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Came in and was seen pretty quick by Mr Tippett. Vehicle was taken in and all requested repairs were completed. Vehicle was taken in and all requested repairs were completed. More

by jamaalgatlin69 Verified Customer Verified Customer

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Everything went well. Everyone was polite. The work on my truck was done neatly, in other words bo spilled oil on my truck engine. The dealership was clean including the Everyone was polite. The work on my truck was done neatly, in other words bo spilled oil on my truck engine. The dealership was clean including the restroom. More

by Raiford9566 Verified Customer Verified Customer

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This was my first time dealing with Chrysler Dodge Jeep Ram Chesapeake, so I didn't know what to expect. Jay made my first experiment great. He arranged for me to have a Lyft ride home because I had no one Ram Chesapeake, so I didn't know what to expect. Jay made my first experiment great. He arranged for me to have a Lyft ride home because I had no one to pick me up. He kept me informed about my vehicle, and the service that was being performed. The pricing once I picked my vehicle up matched the quote that was given. Overall, that service was great. More

by FLOWERS.SHAR Verified Customer Verified Customer

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I had a 930 am Monday appointment. My vehicle was not diagnosed until Friday. The part took 5 days to come in. My service rep was great and apologized for the wait. It would be nice if My vehicle was not diagnosed until Friday. The part took 5 days to come in. My service rep was great and apologized for the wait. It would be nice if you have an appointment. Your vehicle should be looked at the same day or at least the next day. More

by waltsworld12 Verified Customer Verified Customer

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