Carl was outstanding, helped us decide which odyssey best
met our needs, answered all our questions.
met our needs, answered all our questions.
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by Garlandwise71
Verified Customer
Verified Customer
Other Employees Tagged:
Jay Tippett
Very accommodating with my schedule had a great sense of
humor, and it was very professional, especially when I drove my Tesla in the bay
humor, and it was very professional, especially when I drove my Tesla in the bay
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by The Virginians
Verified Customer
Verified Customer
Other Employees Tagged:
Jay Tippett
Quick fast with precision and great service.
My appt was set for 3pm I got there around 2:30pm they took it back in less than 2 hrs it was complete.
My appt was set for 3pm I got there around 2:30pm they took it back in less than 2 hrs it was complete.
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by moore.c.2006
Verified Customer
Verified Customer
Other Employees Tagged:
Jay Tippett
Nice people, good service Nice break room, was treated in
a respectful manner, I will be back again
a respectful manner, I will be back again
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by DARRENHOUSE01
Verified Customer
Verified Customer
Other Employees Tagged:
Jay Tippett
May 06, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
I bought my Vehicle to the service department.
I needed an oil change, recall, and I wanted them to investigate a weird noise I have been hearing. It was the same noise they allegedly heard a few
I needed an oil change, recall, and I wanted them to investigate a weird noise I have been hearing. It was the same noise they allegedly heard a few months prior when I got my last oil change. I did not hear the noise at first, but after a few weeks, I started to hear it every day. they kept my vehicle for two weeks and did not diagnose the issue. I did say that there was no rush that I could come back another day and pick up the vehicle. However, I did not expect them to keep my vehicle for half of a month. Also, the communication was very, very, very poor, and it was very hard to get a hold of someone regarding the status of my vehicle. I am not pleased at all.
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by michelleturner2409
Verified Customer
Verified Customer
Other Employees Tagged:
Jay Tippett
May 06, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
We value and appreciate your business, Michelle. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.
Experience was good, but service is a little slow.
I would use them again if necessary
I would use them again if necessary
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by DWILKINSON
Verified Customer
Verified Customer
Other Employees Tagged:
Jay Tippett
Apr 30, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
We appreciate your feedback and are eager to better your return experience.
I was surprised how much more expensive it was than other
places to get your oil changed, by about $50. The tire rotation was priced about the same.
places to get your oil changed, by about $50. The tire rotation was priced about the same.
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by bobbijohudspeth
Verified Customer
Verified Customer
Apr 30, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
We value and appreciate your business, Bobbi. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.
Well, I like the dealership but I'm confused that you
have to make an appointment for the state inspection and then have to wait almost two hours. What's the point of scheduling a time for the inspection
have to make an appointment for the state inspection and then have to wait almost two hours. What's the point of scheduling a time for the inspection.
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by pillosfp
Verified Customer
Verified Customer
Other Employees Tagged:
Jay Tippett
I went in for oil change, it took 2-3 hours.
The staff was great. Love the dealer ship.
The staff was great. Love the dealer ship.
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by EWASHIN88
Verified Customer
Verified Customer
Other Employees Tagged:
Jay Tippett
Apr 23, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
We appreciate your feedback and are eager to better your return experience.
Professional, Expedient Service.
From the time of setting the appointment to the completion of the service, the Southern Chrysler Team of Chesapeake were professional and expedient.
From the time of setting the appointment to the completion of the service, the Southern Chrysler Team of Chesapeake were professional and expedient.
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by Branch
Verified Customer
Verified Customer
Other Employees Tagged:
Jay Tippett
Apr 23, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!