Jaydee Flemmings | Page 5

I worked via telephone with the sales manager and sales associate on a certified vehicle I was interested in purchasing. The negotiation process was mostly via text and a phone call. Being located over two associate on a certified vehicle I was interested in purchasing. The negotiation process was mostly via text and a phone call. Being located over two hours away, I asked a lot of questions before driving to the dealership. The sales associate was helpful and answered my questions and provided a video. My son and I left work early and made the two hour trip. The truck was on the front of the lot. It looked great, just as described. As soon as we opened the door we were instantly met with an overwhelming smell of cigarette odor. The odor was so bad it could easily be sensed from 10 feet from the truck. We were very disappointed as this information was never disclosed to us. Being a certified vehicle would also suggest the condition of the vehicle is a step above. Removing cigarette smell from the interior is very very difficult if not impossible as the smokes and residual permeates the leather, carpet, cloth and ventilation system. On rainy and humid days, it lingers. A simple disclosure by Boch could have avoided this situation. It would have been the right thing to do…be upfront, honest, provide full disclosure. Its really simple to do and good business. More

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If I could add a sixth star, I would! I am a former Muzi Chevrolet customer. I never thought I would be able to find another dealer like them - until today. Boch is simply outstanding. Th I am a former Muzi Chevrolet customer. I never thought I would be able to find another dealer like them - until today. Boch is simply outstanding. They made the purchase process extremely painless and simple. I simply could not get a better deal anywhere else - and I tried a number of dealers. The staff is excellent. Atef and Frank (the Sales Managers) made the magic happen. They worked hard to broker the best deal possible. Nabil Salib was just outstanding as my salesperson - professional, intelligent, knowledgeable about all things Chevrolet. He kept me informed of every step and made the sale stressless and actually fun! Nabil worked alongside Kent Jackson, who was also terrific - very helpful, informed and fun! Stacy, J.D., Jim, Michael (from Finance), and "Uncle Phil" Papadoupolous made it a family event! I have found a new home at Boch Chevrolet. This dealership is about as good as it gets. No stress, no painful dealing, GREAT selection of vehicles, and fantastic staff all around. I would also add that the Service Department is the best service team I have ever worked with. Jimmy and Michael treat me like gold. Just great quality people. I am extremely satisfied with the entire Boch Chevrolet team. AMAZING DEALERSHIP! Head on down! Go BOCH! More

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