Jayvon Chism | Page 3

Everyone who assisted me at this dealership was nothing short of amazing! Customer service was 10/10 to say the least. My Consultant Jay alongside his colleague Nour and many others were attentive and made short of amazing! Customer service was 10/10 to say the least. My Consultant Jay alongside his colleague Nour and many others were attentive and made sure to accommodate all my needs. I would highly recommend purchasing your next vehicle here! More

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Jay and Austin were very knowledgeable and helpful throughout the entire process of purchasing my 2026 Toyota Sienna. This is my second vehicle from this dealership and have had a great experience bot throughout the entire process of purchasing my 2026 Toyota Sienna. This is my second vehicle from this dealership and have had a great experience both times. More

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Dealer had great stock available on the lot and the salespeople were extremely knowledgeable and helpful during the whole buying experience. salespeople were extremely knowledgeable and helpful during the whole buying experience. More

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After coming to Heritage Toyota for years for service I decided to check out the car inventory they had knowing my lease was up in a few months. I was connected with Jay and within minutes I could tell he decided to check out the car inventory they had knowing my lease was up in a few months. I was connected with Jay and within minutes I could tell he genuinely cared to figure out the kind of car I was looking for and wanted to help in every way that he could. After talking on the phone he sent me over a vehicle I liked and we set up a test drive for the next day. A few hours later and I was on the road in my new car! Jay is truly the best salesman I’ve interacted with in through purchasing 5 different vehicles. Highly recommend him in every way possible! More

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I purchased my car on December 30th, 2025. I was not given my temporary registration upon leaving the lot. My temporary plates expired February 28th, 2026. It is almost April, and I still do n I was not given my temporary registration upon leaving the lot. My temporary plates expired February 28th, 2026. It is almost April, and I still do not have my plates or registration. I was given a date of March 18th which wasn’t ideal but I was patient. Clearly that didn’t happen. Now I’m being told April 8th. It’s been over a month that I can’t drive my vehicle which is really hurting my business and being able to work. The title clerk got nasty and blamed it on me for not providing her with information I had no idea they needed. I’ve been chasing them for an answer for over a month and have still not received why paperwork hasn’t been completed. My MVC still does not have any evidence of my vehicle in their system. Also the sales team promised that my car comes with fog lights which it did not. Truly upset with the whole experience. More

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Nour was exceptionally helpful with finding a vehicle for our daughter in law. He and John listened to our concerns and addressed our questions with patience and understanding. They worked with us to get the our daughter in law. He and John listened to our concerns and addressed our questions with patience and understanding. They worked with us to get the best for what we needed. More

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My experience with jay was amazing he took the time to pisten and understand what it is i need . I would highly recommend him to anyone looking for a good experience and good deal pisten and understand what it is i need . I would highly recommend him to anyone looking for a good experience and good deal More

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I wanted to take a moment to highlight the exceptional service Jay Chism provided during my recent vehicle purchase on 11/22/2025. From the very beginning, he made my wife and me feel prioritized and genu service Jay Chism provided during my recent vehicle purchase on 11/22/2025. From the very beginning, he made my wife and me feel prioritized and genuinely cared for, which is something we did not expect walking into a dealership. His professionalism, patience, and willingness to go above and beyond set the tone for a truly outstanding experience. Jay took the time to guide us through a process we weren’t familiar with, and he explained everything clearly without ever making us feel rushed or uncomfortable. He consistently checked in with us, made sure we understood every step, and ensured that we felt supported the entire way. His dedication to making the experience smooth and stress-free truly stood out. What impressed us most was the heart behind his service. Jay made it very clear through his actions and words that he approaches his job with sincerity and a desire to show people genuine kindness. It’s rare to meet someone in sales who is motivated by more than just the transaction, and Jay demonstrated that he genuinely cares about the people he works with and the families he helps. Overall, Jay provided a level of care, respect, and integrity that deserves recognition. He made a big step for our family to feel secure and meaningful, and we left the dealership feeling confident and grateful. Jay is an asset to your team, and I would not hesitate to recommend him to anyone looking for someone they can trust. More

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