Jean Frederique

worst experience ever. please do not go buy car there, worst experience ever. please do not go buy car there, they are a theif starting from the used car manager and the saleman "charbin" Jean federique, worst experience ever. please do not go buy car there, they are a theif starting from the used car manager and the saleman "charbin" Jean federique, he usually on piman bouk radio he is a liar.i got ripped off brought a car and the bumper was buffing once i got home less than 48hours they were a big hole in the car i brought it back they said that was me who made the whole evn i took picture to show them that they scammed me so the manager (Luis) said he won't do anything regarding my concern by contacting the salesman he curse me out so i had to buy a brand new car instead of used. when i ask to speak to the general manager they bombarded me with none sense. Please again do not buy any car there More

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Great Experience Overall great experience. Didn't spend the whole afternoon there. "Charbin" asked me what I wanted and didn't waste time on delivering. Will definitel Overall great experience. Didn't spend the whole afternoon there. "Charbin" asked me what I wanted and didn't waste time on delivering. Will definitely refer friends and family to him and the Toyota of North Miami family. More

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Great people Everyone was really helpful and patient, Frederique Jean Charbin helped me throughout the whole process and was very professional doing so. I'm happy Everyone was really helpful and patient, Frederique Jean Charbin helped me throughout the whole process and was very professional doing so. I'm happy that I decided to come here. More

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New car sales I wasn't given the option of $1000 rebate to given to me as a cash incentive... it was added as part of my Down payment... when inquired about it I wa I wasn't given the option of $1000 rebate to given to me as a cash incentive... it was added as part of my Down payment... when inquired about it I was told I wouldn't get it... I feel as though this dealership robbed me.... my credit is good and I was taken the advantage of... I wouldn't recommend this dealership More

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Great Chabain, gave me a great deal. I was able to leave with a newer car at the same rate. He was attentive and always had my best interest at heart. Chabain, gave me a great deal. I was able to leave with a newer car at the same rate. He was attentive and always had my best interest at heart. More

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The best customer service I would recommend this dealership to any family member or a friend. Jean Frederique is very professional, knowledgeable and polite. I walked in to the I would recommend this dealership to any family member or a friend. Jean Frederique is very professional, knowledgeable and polite. I walked in to the dealer and Jean Frederique welcome me with a big smile. I felt very comfortable talking to him about my needs. He explained to me different options, and what I need to bring to buy the car. He is the first sales consultant that did not rushed and pressured me to buy the car. His explanation was very clear and easy to understand. I learned a lot about cars because of him. My overall experience with Jean Frederique was excellent.He is the type of employee you need in your company. More

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Stellar Staff The staff is very professional and courteous. They set a very cordial tone right from the very beginning, helping you with every question and concern The staff is very professional and courteous. They set a very cordial tone right from the very beginning, helping you with every question and concern, making you feel comfortable and confident about your purchase. More

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