Jean Joseph

Nobody listened. Sales manager very rude Salesman not very helpful A bad experience all around. Bought car there only because I did not feel like traveling to a Sales manager very rude Salesman not very helpful A bad experience all around. Bought car there only because I did not feel like traveling to a Westchester dealer. Next time I will try a Westchester dealership and hope for being treated better. I do like Honda’s cars More

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“Jean’s honesty and integrity shine—eight years proving unmatched dedication. I highly recommend this honest Haitian salesman.” unmatched dedication. I highly recommend this honest Haitian salesman.” More

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This place is really nice. Everybody we dealt with seemed honest and low pressure. Gene Joseph was the best sales person I have ever worked with. He was honest, low pressure a Everybody we dealt with seemed honest and low pressure. Gene Joseph was the best sales person I have ever worked with. He was honest, low pressure and knowledgeable. He let the car sell itself without any agenda, he was upfront, no hidden anything. Darwish at finance was great too. The whole experience was great, I have already recommended them to others and I just got my car yesterday. More

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Sales Jean Joseph helped us and went beyond everything with us.I highly recommend him.He’s the guy to go to.Thank you.Juliette and Stan with us.I highly recommend him.He’s the guy to go to.Thank you.Juliette and Stan More

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Nanuet Honda is the best dealer I have never seen. The sales persons are extraordinary. I buy a CRV EX 2024 . Good deal. The sales persons are extraordinary. I buy a CRV EX 2024 . Good deal. More

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Great buying experience for a used car. Solid communication from online team to book a test drive and great service from Jean in sales - he was proactive, helpful and all around nice to wor Solid communication from online team to book a test drive and great service from Jean in sales - he was proactive, helpful and all around nice to work with. More

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Terrible service. Doesn't want to fix anything even when it was under warranty or it was their fault. Terrible customer service. Would never come back here again. it was under warranty or it was their fault. Terrible customer service. Would never come back here again. More

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I had a genuinely pleasant experience purchasing a new Civic Hatchback from this dealership. After shopping around several dealerships in the NYC area, I came across DCH Honda of Nanuet and reached out vi Civic Hatchback from this dealership. After shopping around several dealerships in the NYC area, I came across DCH Honda of Nanuet and reached out via their website for a price quote. I quickly received one, and was put in touch with Christine. She was very responsive to all my emails over the course of a week, communicated very clearly, and confirmed details about a potential sale with a sales manager before I drove up from Brooklyn. Once there, I worked with Jean, Michael, and a manager whose name I didn't catch. They were all straightforward, reasonable with pricing, and didn't make the process drag on any longer than necessary with attempts to sneak in fees. The agreed upon price was honored, paperwork was handled professionally, and I was on my way in a few hours. I appreciate having a stress-free purchasing experience that let me take the drive home in my new car with a smile on my face. I definitely recommend checking them out if you're looking at a new Honda! More

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My experience of purchasing a new car was tarnished at the end of the transaction and ruined my happiness when I was driving off the lot with my new CRV. The sales experience was great and I will write a the end of the transaction and ruined my happiness when I was driving off the lot with my new CRV. The sales experience was great and I will write a separate review but this one is particularly focused on the Finance manager who mislead and lied to me on multiple occasions. I received an invoice during the process where I asked for certain things to be removed such as Honda Care which I will not use and do not need. When the invoice came back it was off and I was initially happy. When getting the loan for my finance the Finance manager came over with my report and was going over my previous history with me to find a solution. I then let the Finance manger James know that I already have pre-approval with a specific bank that they work with and he assured me he will see it when he runs it through them. Now I'm thinking that all my wishes would be respected and that James will do his due diligence and finish the transaction with integrity, but boy was I wrong. James comes back with a breakdown of the payments and I see a $4,000 warranty on the invoice for the finance and I ask "Where is this warranty from?" and he tells me that it is a warranty the bank adds to protect the vehicle. Now at this moment I am reviewing everything in my head and since I received such great service from the sales person I'm thinking maybe this is something that is true and I accept. The downside of this is that warranty pushed the price of the vehicle up and increased my APR 2% which now has me slated at paying a crazy amount that I didn't even expect. The sad part is I went over the numbers my self with the bank and gave an accurate price to reflect what payments I should expect and this totally messed up everything. One may ask why I got the car still at that moment and to be honest it was because I got seamless service from the sales person and felt that I can trust the Finance Manager James because I thought I was in good hands. When I went to the finance department to sign the paper work I asked several times about that warranty and if I can get it off and he told me "If you pay the car off faster you can get it off". I've heard of horror stories from dealing with Finance Managers before but never thought I'd be caught. I feel so disgusted with this whole situation and the worst part is I live in Connecticut and drove all the way to Nanuet which is a 2 hour drive to purchase this vehicle. I use to live in the area so I felt as if this was home to me but apparently not. Now I have to go back to this dealership drive 2 hours to go and cancel this Honda Care and then drive 2 hours back home feeling disrespected all over again. I really wish that someone reach out to me to discuss this disgusting experience with the finance department. More

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At the Honda dealer of nanuet they are amazing ,.They got a good deal in a short amount of time. Hey they are mean business, no nonsense. a good deal in a short amount of time. Hey they are mean business, no nonsense. More

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