Jeff Alves | Page 41

Survey I had a great experience from Abe I walked into the door. I never felt pressured or felt I was being badgered at any point to make a decision. I had a great experience from Abe I walked into the door. I never felt pressured or felt I was being badgered at any point to make a decision. More

by sierragilbreath Verified Customer Verified Customer

Report | Print

Purchasing was Easy and Awesome! I already did a review in the comment previous to this, but I will add again, that Ronny, who was the Client Advisor help me understand the process an I already did a review in the comment previous to this, but I will add again, that Ronny, who was the Client Advisor help me understand the process and made me feel very at ease. He helped me through the whole purchasing event and was so kind and a true gentleman. He is a keeper for sure. I was introduced to many people. Jake was my first contact with Larry Miller online and via email who set up the appointment for Saturday and he was very helpful, and then I was introduced to Ronny Cantarero on site. I was very up front about my 2001 Altima that had 199,000 miles on it and was being a money pit and my bankruptcy of 5 years ago, and they responded with the opportunity for me to fix that. Unbelievable!! I love you guys! The atmosphere I could FEEL was genuinely friendly and respectful of ALL who entered. That you cannot fake. Word of mouth is a very powerful marketing tool don't you agree?!!! More

by pamelaspersonal Verified Customer Verified Customer

Report | Print

Best customer service hands down! I knew I was in good hands when I first stepped foot on the lot. I was not only treated with the utmost respect, but I also felt valued as a person no I knew I was in good hands when I first stepped foot on the lot. I was not only treated with the utmost respect, but I also felt valued as a person not just a customer. More

Report | Print

2018 Santa Fe This dealership is amazing, really can't find fault anywhere. They just need to keep doing what they are doing. Marika is one of the best salespeople This dealership is amazing, really can't find fault anywhere. They just need to keep doing what they are doing. Marika is one of the best salespeople I have ever worked with, and I used to be a sales manager for a parts company at one time. More

by gvance1948 Verified Customer Verified Customer

Report | Print

Great time The process was nice and quick, Alex was my salesman and Jeff helped me out in finance. They made the process super fast and took all of the stress ou The process was nice and quick, Alex was my salesman and Jeff helped me out in finance. They made the process super fast and took all of the stress out of More

Report | Print

Buying a car Our experience at lhm was ok. Car buying for me is very stressful and frankly I always feel judged. We have always had the worst luck with cars. The g Our experience at lhm was ok. Car buying for me is very stressful and frankly I always feel judged. We have always had the worst luck with cars. The guys were very nice and helpful though I did feel a little confused about the way they were processing us. We were left alone alot and I kinda feel like we got wiggled into the vehicle we bought. We specifically stated we could not afford more than 300 a mo and left with 459 a month. I don't even understand how that happened. My remorse kicked in about a week after. I should have said no then. But we do like the car and maybe can bring it back for something else later. However as far as the sales guys they were nice especially the first one. I believe that was Tyler. The second one was not so great. He did not seem like he was being totally up front with us. Then there was the deal itself. We were given the 2500 rebate which went to the car price and then my husband promised a check for a veteran bonus. He still has not received that. He is old fashioned and so does not think you all were honest. He thinks you lied to him and he's not happy. 500.00 is a big deal to a disabled vet. It would give him something in recognition of his service. Frankly I think that it was used to get us to sign quicker. That's where Mr Alves comes in. Nice man. Needs a little calming or less caffeine. He was honest with us but I'm still not convinced I could not have been in the other car I drove for less money. That's it. please let me know what the deal is with the check for Steve. You don't live with the man so you wouldn't get what that means. Alyce Baker More

by bakerswife62 Verified Customer Verified Customer

Report | Print

Excellent Location I was met with a smile and great customer service Addison and Jeff made it seamless transaction, I couldn’t have asked for a better experience. I was met with a smile and great customer service Addison and Jeff made it seamless transaction, I couldn’t have asked for a better experience. More

by flavioalves468 Verified Customer Verified Customer

Report | Print

Buying a Car Our salesman, Tyler Inman, was friendly, cordial and knowledgeable. He answered our questions and helped us understand the process. From the first exa Our salesman, Tyler Inman, was friendly, cordial and knowledgeable. He answered our questions and helped us understand the process. From the first examination of the car to the final check-out he was very helpful. He directed us to the different people involved in the purchase process. It was an overall excellent experience. If I were going to buy another car tomorrow, I would want Tyler as my salesperson. More

Report | Print

Stress free buying Had a great time with my salesman Alex. He was extremely patient with me understanding and explained everything as we went through the process. He nev Had a great time with my salesman Alex. He was extremely patient with me understanding and explained everything as we went through the process. He never made me feel like a customer or more of a friend. I really appreciate all of his time and effort into getting me into my brand new car I feel safe and secure for once in a very long time. More

Report | Print

OUR FIRST LEASED VEHICLE BRYSON & TYLER WERE GREAT REPS BUT THE FINANCE GUY, JOSH OR JEFF, WAS NOT VERY PERSONABLE. KIND OF FELT LIKE I WAS BOTHERING HIM EACH TIME I SAW HIM & BRYSON & TYLER WERE GREAT REPS BUT THE FINANCE GUY, JOSH OR JEFF, WAS NOT VERY PERSONABLE. KIND OF FELT LIKE I WAS BOTHERING HIM EACH TIME I SAW HIM & WE HAD TO COME BACK TO THE DEALERSHIP TO GET JUST THE COPY, WHICH HE RE-PRINTED WHEN I GOT THERE, & SOMETHING TO DO WITH THE REGISTRATION. STILL WAITING FOR ALL THE OTHER COPIES. DIDN'T GET ANY COPIES OF WHAT WE SIGNED................ THANK YOU, LES MULVIN More

by tshirtpdco Verified Customer Verified Customer

Report | Print